Earticle

한국의 경우2003년도말 비감사서비스규제에 관한 법(KSOX : Korean Sarbanes-Oxley)을 적용하여 감사인으로 하 여금 감사기간 중에 특정 비감사서비스(NAS)제공을 금지하였다. 이에 본 연구는 상장기업을 대상으로 KSOX도입으로 인해 실질적인 비감사서비스의 질이 개선되었는지 여부를 도입전(PRE KSOX)인 2003년도와 도입후(POST KSOX)인 2004년도를 기준으로 비교분석하였다. 비감사서비스의 질은 이익조정의 대리변수인 재량적 발생액으로 측정하였는데 자체값과 절대값을 두어 분석하였다. 분석결과 첫째, KSOX도입에 따른 비감사서비스의 질은 개선되지 않음을 보여주였다. 하지만 딘일변량분석을 통 해 KOSOX도입 후 감사서비스와 비감사서비스간의 유의한 차이를 보여주었다. 이에 추가분석으로 비감사서비스비 율에 따른 이익의 질을 KSOX도입전과 후를 구분한 결과 단일변량분석결과와 일관되게 KSOX후년도에 비감사서비 스비율이 높을수록 이익의 질이 개선되었음을 보여주었다. 결론적으로 KSOX도입으로 인한 비감사서비스제공효과가 도입전에 비해 차별적으로 크다고 볼 수 없지만 추가분 석을 통해 비감사서비스제공이 기업의 이익의 질에 긍정적인 결과를 줄 수 있다는 점을 추론해 볼 수 있다. 본 분석 결과를 통해 현행 감사인의 비 감사 수수료 제한에 관한 현행 규정의 개혁 등을 검토하는데 도움이 될 것으로 본다.

At the end of 2003, in the case of South Korea, the act on non-audit service, also known as Korean Sarbanes-Oxley (KSOX), took effect to prohibit auditors from providing the specific non-audit service (NAS) during the audit period. This study sought to compare the pre-KSOX year 2003 and the post-KSOX year 2004 among listed companies to assess the NAS improvement quality. The NAS quality was measured based on discretionary accruals, which is a proxy variable of earnings management, and its own value and absolute value were analyzed. The analysis, first, found that NAS quality associated with the adoption of KSOX was not improved. However, a univariate analysis revealed that there was a significant difference between the audit service and NAS after the introduction of KSOX. Thus, additional analyses were conducted, revealing that, after distinguishing the earnings quality associated with NAS between pre-KSOX and post-KSOX, the earnings quality improved further in the post-KSOX year in proportion to the NAS rate, which results were consistent with the results of the univariate analysis. In conclusion, although the NAS provision effect due to the adoption of KSOX could not be prominently bigger compared to the pre-KSOX, additional analyses suggest that the NAS provision can provide positive effects to corporate earnings. These findings of the study are expected to be of help in reviewing the reformation of the current regulation on the limitation of auditors' NAS fees, etc.

본 연구는 서비스업종 직원에 대한 회사의 경력개발지원을 직원이 어떻게 인식하는 가가 서비스 품질에 어떤 영 향을 미치는 지를 검증하고자 하는 목적을 지닌다. 서비스업종은 직원들의 감정과 태도가 직접적으로 고객에게 전달 되는 특성을 지닌다. 따라서 직원들의 경력개발을 통하여 긍정적인 감정과 태도를 형성하는 것이 매우 중요하다. 특히, 단순히 경력개발제도 혹은 경력개발 프로그램을 도입하는 것뿐만 아니라 실제로 직원들이 활용할 수 있도록 지원하는가가 매우 중요하다고 할 수 있다. 그러므로 회사의 경력개발지원에 대한 직원의 인식이 실제 서비스품질과 어떤 관계를 갖는지 탐색하였다. 또한 이러한 관계를 조절하는 직업(직무) 소유감의 효과도 함께 살펴보았다. 대표적 인 서비스업종인 항공사 승무원 485명을 대상으로 수집한 자료를 분석한 결과, 회사의 경력개발지원에 대한 인식은 승무원의 서비스 품질과 정(+)의 유의한 관계를 나타냈다. 또한 이러한 관계는 직업(직무) 소유감이 높을수록 강화되 는 것으로 나타났다. 이러한 연구의 결과와 연구의 의의, 한계 및 추후연구과제에 대해서도 논의하였다.

This study examined the impact of perceived organizational support for career development on employees’ service quality in service firms. This study also examined moderating effect of psychological ownership to job. We introduced social exchange theory to explain the relationship between independent variables and a dependent variable. We also introduced career motivation theory to explain the moderating effect of psychological ownership to job. To examine hypotheses, we collected the data from 485 flight crews in a large airlines of South Korea. The results of regression analysis showed that flight crew’s perceived organizational support for career development was positively related to service quality. The results of moderated regression analysis showed that the relationship between flight crews’ perceived organizational support for career development and service quality was stronger when his psychological ownership to job was higher.

The objective: The property industry of China has always played an important role in the economy and has been a key driver of growth. But the persistent increase in housing prices, particularly in China’s major cities after 2008, challenge both social stability and the sustainability of the property market. International experience suggests that bank lending has often led to financial fragility and swings in property prices. There are four sides that push real estate price growth. Firstly, for the real estate development companies, the real estate investment rate of return would increase if real estate price rise, sales quantities grow, and cause an increase in real estate loans. Secondly, for the property buyers, real estate prices and sales quantity will stimulate the real estate demand, especially investment and speculative demand for real estate. This real estate demand growth will indirectly cause an increase in real estate loans. Thirdly, for the banks, if real estate prices rise, this will help the real estate loan quality and yields increase, and improve the real estate mortgage value, thereby enhancing the motivation and ability of banks to increase real estate loans. Fourthly, the local government will encourage banks to increase real estate loans for bringing in more land income and tax revenue though the real estate price rise. But property buyers cannot buy if the housing prices rise and sales quantity decrease rapidly and exceed the capacity of the residents. Monetary policy cannot be used to guard against excessive asset price fluctuations under the Linked Exchange Rate system. Prudential regulation and effective risk controls by banks have limited the exposure and vulnerability of the banking sector to property price swings. In this study we develop a reduced-form theoretical model which suggests bank lending is closely related to property prices and sales quantity, and that property can develop cycles given plausible assumptions, where the cycles are largely driven by the dynamic linkage between the banking sector and property sector. In addition, Non-Performance Loan ratio, income, interest margin, tax, and urbanization has an important influence to property industry. We analyze the determinants of the bank sector to the property prices and sales quantity in 31 provinces since 2000 to 2014 based on a fixed and random model of panel data.