Earticle

This study tries to find out major policy issues on the quality management systems of social services using e-voucher, and propose urgent policy actions to improve quality of social services. In order to achieve this study purpose, the study reviews overall quality management systems of social services using evoucher and investigates major problems of current quality management systems. The process of quality management is divided into two major stages: the first stage managing entry level quality and the second stage monitoring given services. This study reviews the feature of entry level quality management focusing on the screening process for admission. The second stage is reviewed by current practices of quality monitoring and providing information. Based on the study findings, this study suggests several policy attempts to set up the quality management system of social services. First of all, this study emphasizes the role of the organization comprehensively managing quality of social services. Also, systemizing the process of setting up and implementing the national minimum standards for social services is very important. In addition, the ways to protect the basic rights of service users should be designed with priority.

The Ministry of Health and Welfare started to have provided the i- sarang card service in 2009. The i-sarang card is the childcare subsidy E- voucher managed through the electronic network. The target parents can use the i- sarang card as credit card, too. Although the new childcare subsidy system gave the right of choice to the childcare facilities and convenience to the parents, the new incentives of conspiring between the facilities and the clients to appropriate the subsidy had increased. However the legal institutions for the new childcare subsidy voucher system are still insufficient to new threat. We try to develop some alternatives for the management of the i-sarang card system. After examining three alternatives about managerial organization structures, we concluded that the second option was the most desirable. We hope this paper become a clue for making discussion on E-voucher management active.

The aim of this article is to find activating plans of social job for older people in Korea. To the purpose, this article discuss three key elements of social job for older people. In the discussion on three key elements of social job for older people, some tasks are suggested. First, Who are main participators in social job for older people ? We must consider some traits, for example age, health condition, education levels, of participators in social job for older people. Second, What sort of industry are concerned in social job for older people ? At first, we must consider some strategic industry of social job for older people. And we may exercise some innovative industry of it. Third, public support system and private support system of social job for older people are not sufficient. So more public and private support systems are needed not only central level, but also local level.

This study aimed to 1) identify the need of volunteering practice of the elderly in Gyeong-gi province: 2) find out some specific factors related to the participatory will of the elderly’s volunteerism: 3) suggest the strategy and tactics as the alternatives activating the elderly’s volunteering performance in Gyeong-gi province. Using SPSS-WIN 15.0 version, frequency, cross-tab, ANOVA, and logistic regression were used as statistical methods in this study. Logistic regression was employed to analyze participatory will of the elderly’s volunteerism as a dependent variable. Sampled population was 1,948 cases randomizing among the elderly over full 60 age in Gyeong-gi province. The variable having a greatest influence on participatory will of the elderly’s volunteerism was the past experience of the elderly’s volunteering practice. Also, the variables having a significant influence on the participatory will of the elderly’ s volunteerism were the subjective health status, age, education, and etc.

본 연구는 일본의 특별양호노인홈을 대상으로 복지서비스제삼자평 가(이하 제삼자평가)를 도입하여 활용하고 있는 실태를 파악하고, 제 삼자평가에 대한 시설 측의 평가를 통하여 제삼자평가의 과제를 분석 하여 효율적인 제삼자평가의 활용 방안을 제안하는 것을 목적으로 하 였다. 또한 평가와 서비스의 질에 관한 선행연구를 분석하여 복지서비 스에 대한 평가제도 도입에서 발생할 수 있는 과제에 대해 논의하였다. 2008년 노인장기요양보험 실시 후 서비스에 대한 평가와 서비스 질 관 리 방안에 대한 본격적인 논의가 시작된 한국에 적지 않은 시사점을 줄 것이라 판단된다. 일본 이와테현에 위치한 특별양호노인홈 4개소의 직 원 120명을 대상으로 설문지조사를 실시하였다. 표집된 자료는 신뢰도, 빈도, 평균 표준편차, 회귀분석Regression을 실시하였다. 본 연구의 결 과는 첫째, 제삼자평가에 대한 직원의 만족도는 평균 3.45점으로 전체적으로 만족도가 비교적 낮은 것으로 나타났다. 또한 제삼자평가에 대한 이해 와 평가 참여도가 높은 관리직에 비해 평가에 대한 참여가 낮은 개호 복지사에게서 제삼자평가에 대한 이해와 자기평가의 진행방식에 대해 낮은 만족도가 나타났다. 둘째, 평가에 대한 이해도가 일상 업무 활용 과 평가 이후 시설의 변화에 미치는 영향력은 22%의 설명력을 갖는 것 으로 나타났다.

study aims to understand the current situation of the application of the third party evaluation for social welfare service in the special nursing homes in Japan, to analyze the problems of the third party evaluation on the part of the special nursing homes, which were the subjects of this research and then to suggest how the third party evaluation should be efficiently applied. Moreover, it discussed the problems that can be caused by the application of the evaluation system of welfare service by analyzing the precedent studies in relation of the evaluation and quality of service. We are sure that the results of this study would give considerable implications to South Korea, where the serious discussions about the management of the evaluation and quality of the service have just begun after the enforcement of Long-term Care Insurance System in 2008. For this study, the survey was conducted for the 120 employees in four (4) special nursing homes situated in Iwate Prefecture, Japan and analyzed based on reliability, frequency, standard deviation of mean and regression. The results of this study are as follows: First, the average of satisfaction of employees for the third party evaluation was 3.45, which can be considered as relatively low. Comparing administrators who understood well and highly participated in the third party evaluation, care workers who could relative-lowly participate in the evaluation showed the low degree of satisfaction for the understanding of third party evaluation and the processor self-evaluation; Second, it was found that the degree of understanding the third party evaluation showed 22% of explanatory power for its utilization for daily activities and the change of the special nursing homes after the evaluation.