Earticle

Intrapreneurship has recently attracted considerable attention. This study aims to explore how intrapreneurship and trust in a supervisor (also referred throughout as “supervisor trust”) promote management performance so as to expand research on intrapreneurship. The study’s sample set is taken from 288 employees of 38 different companies to statistically verify the hypotheses. Through the SPSS 24 statistical method, the study’s main results were uncovered as follows. First, entrepreneurial education has a positive effect on intrapreneurship. Second, intrapreneurship has a positive effect on management performance. Third, trust in a supervisor has a positive impact on management performance, and the moderating effects of trust in a supervisor are found between intrapreneurship and management performance. The following implications are recognized. Firstly, although research on intrapreneurship has been carried out for more than 30 years, it is still in the stage of systematic theory, and there is room for further research, especially when the cultural background is different, the results may come out differently. Secondly, if the degree of intrapreneurship increases, the management performance will be high. Trust in the supervisor is consistent with this viewpoint, because if subordinates trust in their supervisors, there will be positive business performance and management performance. Therefore, intrapreneurship and trust are very important in the process of achieving performance and play an important role in the actual business. Thirdly, trust in the supervisor plays a moderating role between intrapreneurship and performance, which means that a structural mechanism exists between them. The study’s results indicate that it is necessary to emphasize entrepreneurship at the appropriate level in SMEs, and that it is important to ensure that intrapreneurs receive education and develop trust in their supervisors. In addition, it is obvious that entrepreneurial education leads employees to focus on management performance through intrapreneurship and that a high degree of supervisor trust will have a positive effect on performance. These findings can help companies strengthen their competitiveness and achieve their business targets.

본 연구는 흡수역량이 기술혁신역량과 기술사업화역량과 경영성과에 미치는 영향요인을 파악한 연구이다. 본 연구 에서는 선행연구를 통해 흡수역량을 탐색적 흡수역량과 활용적 흡수역량으로 구분하고 이를 독립변수 설정하고 기술혁신 역량, 기술사업화 역량에 미치는 영향에 대한 분석을 수행하였다. 분석결과, 흡수역량은 기술혁신역량과 기술사업화역량에 긍정적인 영향을 미치는 것으로 나타났다. 또한 기술혁신역량과 기술사업화역량도 경영성과에 긍정적인 영향을 치미는 것 으로 나타났다. 본 연구의 결과는 흡수역량이 기업의 혁신에 영향을 미치는 중요 변인임을 확인하였으며, 기업은 본 연구결 과를 통해 흡수능력의 중요성을 인식하고 기술혁신전략 수립시에 가이드라인으로 활용이 가능할 것으로 보인다.

This study analyzes the effects of the absorptive capacity on the technology innovation and commercialization capacities and the management performance. Based on previous studies, the absorptive capacity is sub-classified into the exploratory absorptive capacity and the exploitative absorptive capacity, which are set as independent variables, to analyze their effects on the technology innovation and commercialization capacities. In short, the absorptive capacity has positive effects on the technology innovation and commercialization capacities. In addition, the technology innovation capacity and the technology commercialization capacity have positive effects on the management performance. The findings confirm that the absorptive capacity is an important factor impacting on the corporate innovation, and suggest that businesses should recognize the importance of the absorptive capacity as a guideline for developing their strategies for technological innovation.

본 연구는 기업의 경영환경, 경영전략, 경영혁신의 사용 및 속성이 인과관계와 경영성과에 미치는 영향을 종합적으로 분석하는 목적이다. 연구목적을 달성하기 위하여 이론적 고찰 과 선행연구의 결과와 시사점을 통하여 연구 가설을 설정하고, 연구모형과 연구변수를 수립하였다. 따라서 본 연구는 경영환경, 경영전략 및 경영혁신이 경영성과 간의 구조적인 영향관계를 파악하고자 한다. 이를 위해 첫째, 경영환경, 경영전략, 경영혁신, 경영성과의 이론적 토대를 마련하고 둘째, 경영환경, 경영전략, 경영혁신, 경영성과 간의 구조적인 모형을 검증하고자 한다. 연구결과 시장경쟁과 조직혁신은 경쟁전략에 유의한 영향을 미쳤다. 시장불확실성과 조 직혁신성은 ERP도입에 유의한 영향을 미쳤으며, 조직혁신성은 TQM에 유의한 영향을 미쳤다. 차별화전략과 아웃소싱은 경영성과에 유의한 영향을 미쳤다. 경영혁신은 비재무 적 경영성과에 유의한 영향을 미쳤으며, TQM은 재무적 경영성과에 유의한 영향을 미쳤다. 본 연구 결과는 시장불확실성과 치열한 시장경쟁 환경에서 물적, 인적자원이 넉넉하지 못하여 경영환경 대처에 어려움이 있는 중소 제조기업에서도 조직을 혁신하여 경영전략을 통하여 경영혁신기법을 사용하여 긍정적으로 경영성과 향상에 기여할 것으로 기대된다.

The purpose of this research is to comprehensively analyze the usage and properties of management environment, management strategy, and management innovation on cause-and-effect relationship and management performance. To achieve the research aim, a hypothesis was set through a theoretical consideration as well as the results and the implications of previous studies, and a research model and variables were established. Therefore, this study seeks to identify the structural influence of management environment, management strategy, and management innovation on management performance. To do so, first, the study will arrange the theoretical foundation of management environment, management strategy, management innovation, and management performance; and second, it will review the structural model among management environment, management strategy, management innovation, management performance. In conclusion, it is expected that the results of this research will innovate the organizations of small and medium-sized manufacturing companies that have difficulties in responding to management environment, due to market uncertainty and insufficient material and human resources in an intense market competition. By doing so, the results will make positive contribution to the improvement of management performance by using a management innovation technique through management strategy.

본 연구의 목적은 중소기업을 중심으로 경영환경의 불확실성, 조직문화 등의 상황요인에 따라 경 영전략과 관리통제시스템(이하 MCS)이 경영성과에 미치는 영향을 실증적으로 분석하는데 있다. 연구방법으로서 문헌연구를 통해 선행연구를 검토한 후, 우리나라 300개 중소기업의 회계담당 임 직원 500명을 대상으로 설문조사를 하여 수집된 자료를 분석하여 연구가설을 검증하였다. 수집된 설문지 중 불성실한 설문지를 제외한 최종 250부 유효설문지를 분석에 사용하였다. 통계분석 방법 으로는 IBM SPSS Statistic 24와 IBM AMOS 24를 활용하여 빈도분석, 신뢰성분석, 상관관계분석, 요인분석, 구조방정식모형 공분산구조분석, 매개회귀분석 등을 수행하였다. 분석결과는 다음과 같다. 첫째, 상황요인인 경영환경과 조직문화는 모두 경영전략, MCS 및 경영 성과에 정(+)의 영향을, 둘째, 경영전략은 MCS와 경영성과에 정(+)의 영향을, 셋째, MCS는 경영성 과에 정(+)의 영향을 미치는 것으로 분석되었으며, 넷째, MCS 이용은 경영전략과 경영성과 간에 매 개효과가 있는 것으로 분석되었다. 이러한 연구결과는 중소기업의 경우에도 경영환경의 불확실성을 극복할 수 있는 조직문화의 형 성과 경영전략의 수립을 통해 MCS를 성공적으로 운영할 수 있을 뿐만 아니라 궁극적으로 경영성 과도 높일 수 있다는 것을 시사하고 있다. 본 연구에서는 선행연구와 달리 정치적 환경을 상황변수인 경영환경의 불확실성에 포함하고, 조 직문화를 상황변수로 추가하였다는 점, 중소기업을 대상으로 연구하였다는 점 등에서 학술적, 실무 적 공헌도가 클 것으로 사료된다.

The purpose of this study is to analyzes effects of the management strategy and management control system on the management performance by contingency factors. Data collected using post questionnaires sent to 500 accounting managers of 300 SMEs. The last 250 valid questionnaires were used in the data analysis. For statistical analysis, frequency analysis, reliability analysis, correlation analysis, factor analysis, structural equation model analysis, and mediating regression analysis were performed using IBM SPSS Statistic 24 and IBM AMOS 24. The results of analysis are as follows. First, the management environment and organization culture has positive effects on management strategy, MCS and management performance. Second, the management strategy has positive effect on MCS and management performance. Tird, the MCS has positive effect on business performance. Fourth, the MCS has mediating effect between management strategy and management performance. The results of this study suggest that SMEs can successfully operate MCS and ultimately improve management performance through formation of organizational culture and establishment of management strategy that can overcome uncertainty of management environment. In this study, unlike the previous studies, it is considered that the political environment is included in the management environment which is the contingency variable, the organizational culture is added as the contingency variable, and MCS is studied for SMEs.

After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

After enterprise get a certification in acquisition, the core requirements of ISO/TS 16949 standard is pull out the Performance Indicators by process access approach during the settlement and operation of system, and the pulled key performance indicators classified into the customer intention process, support process and management process and analyzed the effect to the management result. This study conducted with following step. Firstly, preceding research, the literature and investigation analysis about process approach method which is the special characteristics of ISO/TS 16949 standard. Secondly, each process of ISO/TS 16949 standard is classified and deduced the key performance indicators followed process access method. Finally, get a enterprise survey data related to improvement of Performance Indicator and analyzed by SPSS statistical software.

The purpose of this study was to find the effect of human capital on the knowledge management and management performance in hotel companies, including on moderating effect of entrepreneurship on the relationship between knowledge management and management performance. In order to achieve the purposes mentioned above, questionnaire data were collected and analyzed from 310 respondent who were employed in hotel companies located in Busan, Daegu, Gyeongju and so on. Structural equation modelling and moderating regression analysis were used to test the proposed hypotheses. Empirical survey's findings were as follows; First, human capital positively affected knowledge management. Second, knowledge management positively affected management performance, Third, entrepreneurship was shown to be positively moderated in the effect of knowledge management on management performance. These study results implies that hotel service innovation and strategic renewal of progressive entrepreneurship are able to make a significant role for the activation of management performance and at the hotel organizational level, companies must increase the competence, knowledge sharing and trust for improvement of management performance. Also, companies should take an active part in networking for enhancement of external competitiveness and customer retention attraction.

본 연구는 골프장 최고경영자리더십이 조직유효성 및 경영성과에 미치는 영향관계를 규명하여 골프장 경영환경 에 필요한 학술적인 기초자료를 제공하는 데 목적이 있다. 경기, 충청, 강원 지역의 20개 골프장을 임의로 선정하 여 조직구성원을 대상으로 하였으며, 편의표본추출법을 이용하여 502부를 실증분석에 사용하였다. 결과는 다음과 같다. 첫째, 최고경영자리더십이 조직유효성에 영향을 미치는 것으로 나타났다. 둘째, 조직유효성이 경영성과에 영향을 미치는 것으로 나타났다. 셋째, 최고경영자리더십이 경영성과에 직접적으로 영향을 미치지 않는 것으로 나타났다. 넷째, 최고경영자리더십과 조직유효성의 직접효과와 조직유효성이 경영성과에 대한 직접효과가 크게 나타났으며, 유의한 경로로 나타났다. 골프장 최고경영자리더십이 경영성과에 미치는 영향은 간접효과가 직접효 과보다 더 크게 나타나 두 변인과의 관계는 조직유효성을 매개하는 것으로 나타났다.

The purpose of this study is to elucidate the effect of top management's leadership on organizational effectiveness and management performance which organizational members of golf clubs perceive. The study randomly selected 20 golf clubs in Gyeonggi, Chungcheong and Gangwon provinces and a total of 502 questionnaires. The results of this study are as follows, First, top management's leadership had effect on organizational effectiveness. Second, organizational effectiveness had effect on management performance. Third, top management's leadership did not have direct effect on management performance. Fourth, top management's leadership had greater indirect effect on management performance than direct effect, demonstrating that the relationship between the two variables mediates organizational effectiveness.

본 연구에서는 내부감사인의 전문성, 독립성, 활동성과 같은 특성이 기업에 재무적 성과 및 비재 무적 성과에 미치는 영향을 살펴봄으로써 내부감사의 활성화에 대한 논리적 기저(基底)를 제공한다. 또한 효율적인 재무적 성과와 비재무적 성과가 기업의 사회적, 경제적, 환경적 책임을 수행하는 지 속가능경영에 대한 영향을 살펴보아 그동안의 많은 연구들이 최종변수로 다루던 경영성과를 내생변 수로 두고 그 역할을 살펴봄으로써 기존의 연구에 대한 차별점을 두고자 하였다. 본 연구의 목적을 달성하기 위하여 기업내부에서 내부감사제도를 운영 중인 상장기업 및 비상장 기업의 CEO와 임직원 등 300명을 대상으로 설문조사를 실시하였으며, 총 275부가 회수되었고 그 중 부적절한 응답치 37부를 제외하고 238부를 가지고 실증분석을 실시하였다. 실증분석에 사용된 통계패키지는 SPSS 와 AMOS 24.0을 사용하였으며 기초통계분석 및 요인분석, 상관관계분석, 공분 산구조분석 등을 통하여 실증분석을 실시하였다. 연구방법은 기업의 지속가능경영의 요인을 최종변수로 두고, 기업의 경영성과를 매개변수로 하여 기업의 재무적 성과와 비재무적 성과가 기업의 지속가능경영에 미치는 영향에 대하여 살펴보고자 연구모형을 설정하였다. 분석 결과는 기업의 내부감사활동에 대한 지각은 매우 높게 나타나고 있으며, 재무적 성과와 비 재무적 성과에 대한 지각은 다소 낮게 지각하고 있고, 지속가능경영의 경우 경제적, 사회적, 환경적 측면 모두 낮게 지각하고 있는 점과 특히 사회적 측면과 환경적 측면은 더 낮게 지각하고 있어 기 업의 지속가능경영활동에 대한 좀 더 적극적인 노력이 필요하다고 보여진다. 내부감사인의 독립성은 경제적 측면과 환경적 측면에 유의한 정(+)의 영향을 미치는 것으로 나타 났으며, 전문성의 경우 경제적 측면, 사회적 측면 및 환경적 측면 모두에 유의한 정(+)의 영향을 미 치는 것으로 나타났다. 내부감사인의 활동성은 재무적성과와 비재무적성과에 유의한 정(+)의 영향을 미치는 것으로 나타나고 있어 내부감사인의 특성은 어떤 방향이든 기업의 경영성과에 영향을 미치 고 있음을 알 수 있다. 기업의 재무적 성과는 기업의 지속가능경영활동 중 경제적 측면과 환경적 측면에 유의한 정(+)의 영향을 미치며, 기업의 비재무적 성과는 지속가능경영활동 중 경제적, 사회적, 환경적 측면에 모두 유의한 정(+)의 영향을 미치는 것으로 나타났다.

The purpose of this study is to examine the effects of internal auditor characteristics on corporate performance and sustainability management. Among companies that are currently listed or unlisted, we measure the degree to which organizational members are perceived by internal auditors for companies operating internal audit organizations such as standing auditors or audit committees. In the hypothesis 1, the independence of the internal auditor has a positive (+) effect on the economic and environmental aspects, and the expertise of the internal auditor has a positive (+) influence on both the economic, social and environmental aspects. In hypothesis 2 shows that the independence of internal auditors has a positive (+) effect on non-financial performance, and that of expertise has a negative (-) effect on financial performance Respectively. On the other hand, the activity of the internal auditor shows a positive (+) effect on the financial performance and the non-financial performance, indicating that the characteristics of the internal auditor affect the performance of the company in any direction. In Hypothesis 3, the financial performance of a firm has a positive (+) effect on the economic and environmental aspects of the company's sustainability management activities, while the non-financial performance of the company is influenced by the economic, (+) Effect on both sides. In addition, this study is based on the fact that the process of extracting the logic by the quantitative result through the path analysis only, it is possible to use the standing audit which is engaged in actual internal audit or the in-depth interview or Delphi analysis The research should be reinforced qualitatively.

본 연구에서는 제조업의 부활을 꿈꾸는 각국 정부 및 기업들의 뜨거운 관심이 집중되고 있는 스마트공장의 중요성에 비해 국내 성공사례가 많지 않고 스마트공장 구축관련 사례 연구가 주를 이루고 있으며, 산업별 스마트팩토리 기업의 경영성과에 미치는 영향에 관한 실증연구는 미흡한 실정이다. 이에 본 연구에서는 소규모막걸리양조장의 품질관리활동 수준(하위 변수 중 주질안정화, 품질관리역량강화노력, 품질관리매뉴얼 구비현황)의 정 도가 높을수록 경영성과에 영향을 미치는 것으로 나타났으며, 본 연구의 핵심가설인 품질 관리활동과 경영성과의 관계에서 스마트생산수준의 조절효과는 모형 1 → 모형 2 → 모형 3 으로 갈수록 정(+)의 방향으로 영향을 미치는 강화작용을 하는 것으로 실증 검정하였다. 본 연구를 통해 영세한 소규모막걸리산업의 스마트생산설비 도입에 따른 품질관리활동의 중요성을 환기하는데 기여하였다.

In this study, there are not many domestic success cases and case studies related to smart factory construction are mainly focused on the importance of smart factories, where governments and companies are keenly interested in dreaming of a revival of the manufacturing industry. Empirical studies on the impact on human resources are insufficient. Therefore, the higher the level of quality control activities (main stabilization, quality control capability enhancement, and quality management manuals in the sub-variables) of small makgeolli breweries affected the management performance. In the relationship between management activities and management performance, the moderating effect of smart production level is empirically tested as a reinforcing effect affecting positive direction from Model 1 → Model 2 → Model 3. It was a study that contributed to the importance of quality control activities following the introduction of smart production facilities in the industry.

본 연구는 공공의료기관의 경영성과와 공공성의 관계를 분석하기 위해 2015-2017년의 13개 국립대병원의 결 산서와 연보를 통하여 자료를 수집하였다. 연구결과 공익성지수는 의료수익순이익율, 의료수익의료이익율에 유의한 음 (-)의 관계로 나타났다. 의료사회사업비는 의료수익경상이익율, 의료수익순이익율에 유의한 양(+)의 영향력이 있는 것으 로 나타났다. 그리고 국립대학교병원은 지역에 따라 의료수익경상이익율에 유의한 영향력을 미치는 것으로 나타났다. 본 연구 대상인 국립대학교병원이 의료의 공공성 분야에서 민간의료기관 대비 어떤 차별화된 사업을 수행하고 있는지 객관적인 평가와 총체적 점검이 필요하다. 그리고 이를 바탕으로 국립대학교병원의 설립 목적에 맞는 역할의 재정립이 필요하다.

This study is to analyze the relations between management performance and publicness of national university hospitals. The data from 2015 to 2017 were collected from annual reports and balancing accounts in 13 national university hospitals. The results of the study were as follows. Publicness index was found to have a negative(-) effect on net profit to gross revenues, operating margin. Medical social work had a significant positive(+) effect on normal profit to gross revenues, net profit to gross revenues. According to the location of the hospitals, it was found to have a significant effect on the normal profit to gross revenues. It is necessary to evaluate different projects of national university hospital in the public sectors. Based on this, it is necessary to re-establish the role for the purpose of establishment.

Objectives : This study examined relations between investment efficiency and management performance as indexes related to productivity of Korean regional public hospitals. Methods : The analysis data are financial information of Korean regional public hospitals from 2011 to 2014. For the indicators, value added to total assets, value added to productive activity tangible fixed assets, and value added to personnel expenses, operating margin to revenues, net profit to total earnings, and ratio of value added. Results : Significant relevance was not shown among indicators of investment efficiency. However, Significant relevance was shown between value added to personnel expense and productivity per value added. Conclusions : It confirmed that outside support funds like subsidy did not have effect on improving the management performance. Also, it could be known that availability about input of capital and labor was not realized organically.

In this study, the causal relationship between the management performance, organizational effectiveness and customer orientation of the hotel company was identified, and the adjustment effect through the compensation system was analyzed, and both the research theory 1, 2 and 3 were adopted. As a result, firstly, from the perspective of a hotel company, organizational support for its employees should be ensured, and second, from the perspective of a hotel company's owners, it should be recognized that the proper compensation system for the organization has a positive effect on organizational effectiveness. Third, from the perspective of a company, it will be necessary to strengthen customer-oriented services through proper support from the organization and internal marketing first rather than making management performance a priority corporate goal.

본 연구는 지방의료원의 경쟁 수준의 정도를 측정하여 재무성과와의 관련성 분석 후 효과적인 경영전략을 수립할 수 있는 기초자료를 제공하는데 있다. 조사기간은 지방의료원의 HHI(허핀달-허쉬만)지수와 경영성과를 알 수 있는 2010년부터 2012년까지 3년간을 평가기준으로 하였으며, 총 31개의 의료원을 조사대상으로 선정하였다. 결론을 보면, 집중시장일수록 재무성과가 높은 것으로 나타났으며, 지역 내 경쟁정도와 재무지표 간의 유의한 상관관계가 나타났다. 지방의료원은 지역 내 경쟁력과 공공성을 확보하기 위한 정책수립과 실행을 위해서는 지역 의료시장의 경쟁정도와 그에 따른 추이를 파악이 요구된다. 지방의료원이 타 의료기관관의 경쟁력의 우위를 선점하기 위해서는 의료서비스 제공의 향상과 자본 투자 등의 선별적인 전략이 고려되어야 할 것이다.

The purpose of this study is to measure the level of competition in the degree of Regional Public Hospital that can provide a basis for establishing an effective management strategy and analysis of the financial performance. Investigation period of the Regional Public Hospital HHI(Herfindahl- Hirschman Index) over three years from 2010, which was unknown until 2012, index and management performance evaluation criteria, a total of 31 were selected as Regional Public Hospital surveyed. In the conclusions, it showed that the most concentrated market with high financial performance, a significant correlation between the degree of local competition and financial indicators showed. The Regional Public Hospital for trends according to the degree of competitive local medical market and therefore is required to establish policies and practices to ensure competitiveness and public interest in the region. The Regional Public Hospital in order to preempt the lead for the competitiveness of other institutions will be considered in the strategy, such as improving medical services and capital investment.

지방자치단체 대내외적인 재정환경의 변화로 인하여 지방자치단체의 재정상황이 좋지 않은 상 황에서 지방공기업 및 지방출자출연기관을 통한 재정사업운영은 점차 더 확대되어 가고 있다. 지 방자치단체의 출연기관의 수가 증가하고 있는 현 시점에서 그 운영상의 문제점들을 살펴보고 개 선책을 제시할 필요가 있다는 문제의식에서 출발하였다. 이를 위해 경상북도라는 특정 광역자치 단체를 설정하여 보다 세부적으로 출자출연기관의 재정운영현황을 파악하고, 그 문제점을 분석한 후 향후 운영을 위한 개선방안을 도출하고자 한다. 이 분석을 위해 경상북도 내 출자출연기관의 재무구조와 경영성과 두 가지 기준을 통해 다양한 비교분석을 하고자 하였다. 각 기관의 재무구 조는 자산, 부채, 자본, 부채비율을 통해 살펴보고, 경영성과는 당기순이익 자료를 통해 분석하였다. 특히 경상북도 내 있는 출자기관과 출연기관의 비교, 도 산하 출연기관과 시군 산하 출연기 관의 비교, 시군별 출연기관의 비교, 유형별 비교 등 다각도의 비교방식을 통해 현재 재정 운영 상의 문제점을 찾고자 하였고, 이를 통해 어떠한 개선책이 필요한지를 제시하고자 하였다.

Due to changes in the internal and external financial environment of local governments, the operation of financial projects through local public enterprises and local government-funded institutions is gradually expanding. At a time when the number of contributing institutions of local governments is increasing, it started with the awareness of the need to examine the operational problems and present improvement measures. To this end, a specific metropolitan government called Gyeongsangbuk-do is established to understand the operation status of local government-funded institutions in more detail, analyze the problems, and derive improvement measures for future operations. For this analysis, various comparative analyses were attempted through two criteria: the financial structure and management performance of local government-funded institutions in Gyeongsangbuk-do. The financial structure of each institution was examined through assets, liabilities, capital, and debt ratios, and management performance was analyzed through net income data. In particular, we tried to find various operational problems through comparison between local government-funded institutions and contribution institutions in Gyeongsangbuk-do, comparison between provincial and municipal contributions, comparison by city and county, and comparison by type.

This study, an examination of the plan for effective resource management for national university hospitals, was performed to determine the relationship between the effectiveness of patient output by considering input personnel using the DEA model and Management Performance, in which 4 years of data from 12 national university hospitals were analyzed. Among the components of the effectiveness, utilizing properly imput components from the application of VRS(Variable Returns to Scale), the Management Performance of national university hospitals was found to be affirmatively influenced by PTE(Pure Technical Efficiency). Regarding the Management Performance of national university hospitals in their attempts to establish a plan for effective human resource management, the management of patient numbers on the basis of calculation level with input is more recommendable than the controlling of personnel input using patient numbers. Thus, the establishment of a strategy plan for the proper allocation of administrative staff and sickbeds, considering the variation of patient numbers, is suggested.

본 연구는 중소기업을 대상으로 하는 정부지원 컨설팅에 있어 수요자 및 공급자 특성 요인이 경영성과에 미 치는 영향을 확인하고자 진행하였다. 정부지원 컨설팅을 경험한 중소기업을 대상으로 설문조사를 실시한 후 분석하였 으며 연구 결과는 다음과 같다. 첫째, 수요자인 중소기업의 컨설팅에 대한 인지도는 컨설팅결과활용도에 정(+)의 영향 을 미치는 것으로 나타났으나, 조직문화는 컨설팅결과활용도에 영향을 미치지 않는 것으로 나타났다. 둘째, 공급자 특 성인 컨설턴트역량은 컨설팅서비스품질에 정(+)의 영향을 미치는 것으로 나타났으나, 정부지원정책은 컨설팅서비스품 질에 영향을 미치지 않는 것으로 나타났다. 셋째, 수요자 특성인 컨설팅결과활용도와 공급자 특성인 컨설팅서비스품 질은 모두 경영성과에 정(+)의 영향을 미치는 것으로 나타났다. 본 연구 결과는 정부의 중소기업 컨설팅지원 사업에 있어 컨설팅에 대한 이해도 및 컨설팅 결과물의 활용도 향상과 컨설턴트역량 강화를 위한 제도적 지원을 추진할 필 요가 있음을 시사하고 있으며, 중소기업에 대한 컨설팅지원 사업에 있어 공급자 측면 뿐 아니라 수요자 측면을 고려 한 정책 방향성을 제시하였다는데 의의가 있다.

This study was carried out to verify the effect of consumer and supplier characteristics on the utilization of consulting results, quality of consulting service and management performance in the government-support consulting service on SMEs. A survey was conducted and analyzed on SMEs which went through government-support consulting, with the following results of the study. First, for consumer characteristics, consulting awareness was found to have positive effect on the utilization of consulting results while organizational culture have no effect. Second, for supplier characteristics, consultant capability was found to have positive effect on the quality of consulting service but with no effect of government support policy. Third, consumer characteristic of consulting result utilization and supplier characteristic of consulting service quality were both found to have positive effect on management performance. Suggestions and significance of this study are as follows: the result of this study suggests a need to increase the SMEs’ understanding of consulting service and the utilization of the consulting results as well as institutional support for enhancing the capability of consultants, a provider of knowledge service. It also has significance in presenting an effective and efficient direction of policy on consulting support project for SMEs.

This research analyzes on the difference of the management performance in public health care institution, especially between provincial medical center and national university hospital. The meaningful results of this study as follow. First of all, management performance was showed the loss in both of provincial medical center and national university hospital. but national university hospital is superior to provincial medical center in management performance. Secondly, It is noteworthy that social working expenses have influence on national university hospital. Finally, It shows that personnel expenses are the most important factor in the management performance in public health care institution. We hope that these results will be useful in the performance management of public health care institution.

본 연구는 개업공인중개사를 대상으로 직업전문성과 직무만족, 디지털 리터러시, 경영 성과와의 관계를 연구하였다. 분석 결과 개업공인중개사의 전문의식은 재무성과와 비재무성과에 긍정적인 영향을 미치고, 직무만족에도 긍정적인 영향을 미치는 것으로 나타났다. 그리고 개업공인중개사의 직무만족은 비재무성과에는 긍정적인 영향을 미치나 재무성과에 통계적 유의성이 없는 것 으로 나타났으며, 직업전문성이 경영성과에 미치는 영향에서 직무만족이 일부 매개역할을 하는 것으로 나타났다. 또한, 직업전문성이 직무만족과 경영성과에 미치는 영향에서 디지털 리터러시가 일부 조절역할을 하는 것으로 나타났다. 본 연구결과를 통해 개업공인중개사는 전문의식을 강화하고, 자신의 직업에 만족할 필요가 있으며, 업무에 디지털 리터러시를 적극 활용할 필요가 있음을 시사한다.

This study studied the relationship between job expertise, job satisfaction, digital literacy, and management performance among licensed real estate agents. As a result of the analysis, it was found that the professional awareness of real estate agents has a positive effect on financial and non-financial performance, and also has a positive effect on job satisfaction. In addition, the job satisfaction of licensed real estate agents was found to have a positive effect on non-financial performance, but had no statistical significance on financial performance, and job satisfaction was found to play a partial mediating role in the effect of job expertise on business performance. In addition, digital literacy was found to play a moderating role in the impact of job expertise on job satisfaction and management performance. The results of this study suggest that real estate agents need to strengthen their professional awareness, be satisfied with their jobs, and actively utilize digital literacy in their work.

Objectives: This study aims to contribute to efficient decision-making by analyzing the impact of human resource-related expenditure on the management performance of pharmaceutical companies. Methods: Difference analysis and multiple regression analysis were conducted by collecting financial statements data of 10 years from 2004 to 2013 for pharmaceutical companies. Results: First, the education and training ratio was found to have a positive effect on management performance only in KOSDAQ companies. Second, an overall negative effect was seen on companies’ management performance as the labor cost ratio increased; however, companies, excluding business loss companies, showed a positive effect on management performance. Conclusions: Managers need to make decisions based on whether their companies are KOSDAQ companies, KOSPI companies, and companies that realize operating profits by considering labor costs, education, and training expenses.