Earticle

초록

영어

The purpose of this study was to find the effect of human capital on the knowledge management and management performance in hotel companies, including on moderating effect of entrepreneurship on the relationship between knowledge management and management performance. In order to achieve the purposes mentioned above, questionnaire data were collected and analyzed from 310 respondent who were employed in hotel companies located in Busan, Daegu, Gyeongju and so on. Structural equation modelling and moderating regression analysis were used to test the proposed hypotheses. Empirical survey's findings were as follows; First, human capital positively affected knowledge management. Second, knowledge management positively affected management performance, Third, entrepreneurship was shown to be positively moderated in the effect of knowledge management on management performance. These study results implies that hotel service innovation and strategic renewal of progressive entrepreneurship are able to make a significant role for the activation of management performance and at the hotel organizational level, companies must increase the competence, knowledge sharing and trust for improvement of management performance. Also, companies should take an active part in networking for enhancement of external competitiveness and customer retention attraction.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 인적자본
2. 지식경영
3. 경영성과
4. 기업가정신
Ⅲ. 연구 설계 및 조사방법
1. 연구모형과 가설의 설정
2. 설문지 구성 및 변수의 조작적 정의
3. 연구대상 및 분석방법
Ⅳ. 실증분석
1. 표본의 특성
2. 확인요인분석과 가설검증
Ⅴ. 결론
참고문헌

키워드

저자

• 유강석 [ Kangsuk Yoo | 동국대학교 경주캠퍼스 외래교수 ] 주저자
• 하동현 [ Donghyun Ha | 동국대학교 경주캠퍼스 호텔관광외식경영학부 교수 ] 교신저자

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338