Earticle

Radioactive waste generation tends to increase as the nuclear energy industry develops, and controlling the radioactivity’s entry into the warehouse is becoming increasingly challenging. The informational framework for managing radioactive waste increases data entry accuracy, lowers data management error rates, ensures data traceability about production, treatment, storage, transportation, disposal, and other processes, and lowers radiation exposure levels for staff. This literature review collected and studied the relative research reports and patents on radioactive waste management from China National Knowledge Infrastructure, Web of Science, Elsevier, SpringerLink, and other databases were collected and studied, especially the application cases of information management and knowledge management to promote the innovation and development of knowledge management in the whole radioactive waste management process. Managers intuitively ascertain the radioactivity degree of waste, the location of various waste management sections, and the state of radioactive waste management using information management systems. However, the conventional information management system is unsuitable and no longer meets the needs of managing radioactive waste because information on radioactive waste is readily lost and cannot be shared. The authors designed a radioactive waste knowledge management comprehensive system, which systematically integrates radioactive waste information recording and information sharing. The system increases the safety management of radioactive waste, helps operators of nuclear power facilities apply existing knowledge, handles outdated and invalid knowledge, and reduces the risk of operation mistakes. The idea of a comprehensive system for knowledge management of radioactive waste is advanced, and theoretical support is provided to rapidly create a national information management system for radioactive wastes using a combination of domestic and international application cases and cutting- edge knowledge management technologies.

This review aims to synthesize social network theories by drawing on the importance of social network perspectives in understanding knowledge management with technology in organizations. I provide an overview of prior social network research with the following core ideas: the primacy of relations between organizational actors, the utility of actors’ embeddedness in social fields, the social utility of network connections, and the structural patterning of social life. On top of that, I summarize critical social perspectives (the social capital theory, the structural hole theory, the embeddedness perspective, the social exchange theory, the organizational learning theory, and the innovation diffusion theory) to suggest potential research questions for future studies in social network research in the knowledge management discipline.

This paper is motivated by social influence theory implying the multilevel nature of knowledge management (KM) in an organization. Organizational knowledge is generated and distributed by individuals from different groups across organizational boundaries. Its transfers are supported by IS/IT practice, i.e., the individual and collective use of the technology available in the organization. I propose a multilevel perspective to explain how IS/IT practice supports multilevel KM capabilities to manage organizational knowledge successfully and how the effectiveness of multilevel KM capabilities expands into the improvement of multilevel task-related organizational performance. The multilevel KM theory extends the knowledge-based view of the firm by describing the dynamic process through which strategic values of knowledge are generated by IS/IT practice across the organizational levels. This paper also discusses multilevel insights on the strategic value of organizational learning based on the social context of organizations.

Knowledge management becomes the key point for organizations to survive and maintain competitive advantages in the knowledge economy era. E-learning plays a vital role for the organizational learning. How to share the experience of knowledge and the success of the knowledge management has great connection with the organizational culture. This study focuses on the factors of effective E-learning as well as its relation to the organizational culture. A successful e-learning system should not only aim at different statistical variables but emphasize on：course contents, variety of teaching methods and establishes a stable network environment. A stable E-learning platform and speedy bandwidth is a must to achieve the non-barrier communication and built an interactive learning environment. To achieve success in E-learning, it is not necessary to divide the organizational culture to strengthen the course content multiplication and plans the E-learning supervisory work by the sole responsibility unit. It should establish an ample teaching frequency width and platform and also must establish the appropriate study network frequency width and hardware equipment to achieve the best E-learning effect. The interaction in different organizational culture in adapting E-learning, those Ad-hoc and Marketing Culture, are mostly influence by the external environment and have more interactive content. Those in Clan and Hierarchy Culture are affected by traditional conception and lack of interaction. Meanwhile, under the cost consideration, Clan and Ad-hoc Culture on the dynamic side prefer to spend more cost on E-Learning while the stable side, Hierarchy and Marketing culture are willing to pay more expenses on E-Learning.

오늘날 치열한 글로벌 마켓의 경쟁환경에서 많은 회사들이 제품의 경쟁우위를 확보하기 위해 고객에 대한 빠른 대응과 유연하고 효율적인 새로운 제품을 적기에 개발하기 위한 방법으로 product family 기반의 제품개발과 고객 맞춤형 제품개발 방법을 도입하고 있다. 많은 제품들의 가장 중요한 비즈니스 프로세스 요소는 제품의 전체 라이프 씨이들동안 제품 데이터를 관리하는 것이다. 서로 다른 저장 구조를 가지는 이기종 소프트웨어 시스템에 의해 수집되는 제품 정보는 서로 다른 조직의 정보시스템내에서 인덱싱, 탐색, 정제, 재사용, 분배되는 것이 어렵다. 본 연구에서는 현재의 제품 설계 저장소의 이러한 문제점을 해결하기 위해, 시맨틱 웹 패러다임을 사용하여 product family를 대상으로 지식 관리 프레임워크를 개발하고자 한다. 시맨틱 웹 패러다임의 formal product represention은 제품 플랫폼의 구조를 저장할 수 있고, product family의 서로 다른 부품들을 공용으로 사용할 수 있도록 도와 줄 수 있을 뿐만 아니라, product family 기반의 제품개발과 고객맞춤형 제품개발이 가능하다. 본 연구에서는 일회용 카메라를 대상으로 제안한 프레임워크의 타당성의 입증을 위한 프로토타입을 제시한다.

This paper presents a multicriteria analysis approach for evaluating knowledge management (KM) effectiveness in the university’s administration. A framework is presented for identifying important properties to be considered in the KM evaluation process. A fuzzy multicriteria analysis algorithm is developed for evaluating KM effectiveness in the university’s administration. As a result, the KM effectiveness can be properly assessed in a simple manner and effective decisions can be made for improving the KM implementation in the university. An example is presented for demonstrating the applicability of the proposed multicriteria analysis approach for effectively addressing the KM problem in real world settings.

In recent years, big data has usefully been deployed by organizations with the aim of getting a better prediction for the future. Moreover, knowledge management systems are being used by organizations to identify and create knowledge. Here, the output from analysis of big data and a knowledge management system are used to develop a new model with the goal of minimizing the cost of implementing new recognized processes including staff training, transferring and employment costs. Strategies are proposed from big data analysis and new processes are defined accordingly. The company requires various skills to execute the proposed processes. Organization’s current experts and their skills are known through a pre-established knowledge management system. After a gap analysis, managers can make decisions about the expert arrangement, training programs and employment to bridge the gap and accomplish their goals. Finally, deduction graph is used to analyze the model.

The purpose of this study was to find the effect of human capital on the knowledge management and management performance in hotel companies, including on moderating effect of entrepreneurship on the relationship between knowledge management and management performance. In order to achieve the purposes mentioned above, questionnaire data were collected and analyzed from 310 respondent who were employed in hotel companies located in Busan, Daegu, Gyeongju and so on. Structural equation modelling and moderating regression analysis were used to test the proposed hypotheses. Empirical survey's findings were as follows; First, human capital positively affected knowledge management. Second, knowledge management positively affected management performance, Third, entrepreneurship was shown to be positively moderated in the effect of knowledge management on management performance. These study results implies that hotel service innovation and strategic renewal of progressive entrepreneurship are able to make a significant role for the activation of management performance and at the hotel organizational level, companies must increase the competence, knowledge sharing and trust for improvement of management performance. Also, companies should take an active part in networking for enhancement of external competitiveness and customer retention attraction.

본 논문에서는 지식관리도구의 효율적인 이용전략에 대하여 알아보기 위하여 선행연구를 검토, IT지향 도구와 인간지향도구로 범주화하여 공통적인 지식관리도구 목록을 작성한 후, 지식관리의 선도조직으로서 C 자치단체의 여섯 개 전문가집단을 대상으로 지식관리 실태를 분석해보았다. 분석결과, 먼저 기술적 도구로서 인트라넷의 이용수준이 가장 높았는데 이는 IT 중심의 지식인프라가 어느 정도 정착되어 있음을 의미한다. 전체적으로는 인간지향적 도구의 이용수준이 기술적 도구의 이용수준보다 높게 나타났다. 둘째, 흡수역량과 관련된 기술적인 도구의 이용수준은 매우 저조했는데 이는 해당조직의 구성원들이 외부지식의 습득에 개방적이지 않음을 시사하고 있다. 셋째, 흡수, 통합역량과 관련된 비기술적인 도구의 이용수준은 매우 높게 나타났는데 이는 비기술적인 도구가 기술적인 도구와 보완관계에 있으며 또한 새로운 지식을 얻는 중요한 통로가 되고 있음을 시사한다. 이러한 결과는 해당조직이 IT지향적 지식관리전략만으로는 효율적으로 지식을 관리할 수 없으며 따라서 조직의 지식관리전략 수립 시 처음 단계부터 기술적, 비기술적 도구들에 대하여 균형잡힌 병렬적인 인식을 갖고 각각의 도구가 갖고 있는 가치를 고려하여 그러한 도구들을 조직전체의 목표달성을 위해 보다 효율적이고도 지혜롭게 접근해야 함을 분명히 해주고 있다.

The purpose of this article is to measure how knowledge management(KM) is being implemented in six CoPs of C Province, and to diagnose its KM strategies by means of various KM instruments used in it. I reviewed existing articles concerned with KM instruments and field research, and draw up a useful list of the most commonly used instruments in KM, categorizing them as IT-oriented tools and Human-oriented tools. First, the results show that the intranet as an IT-oriented instrument is used well, which we can interpretate knowledge infrastructure has been anchored in some degree in this organization. But totally the use of Human-oriented instruments is higher than that of IT-oriented instruments. Second, nevertheless, the use of IT-oriented instruments, concerned with absorption capability is very low, which shows the members in this organization are not open-minded for the acquisition of knowledge from outside. Third, the use of Human- oriented instruments, concerned with absorption and integration capabilities is very high, which means Human-oriented instruments complement IT-oriented instruments and at the same time they can become the corridors of the members getting useful knowledge in this organization. These results show that in practice, the local government can't do KM effectively on by IT-oriented strategies, that thus, it should set up the juxtaposed and balanced strategies of KM in the first steps, and consider the appropriate values of them and use them effectively and wisely to accomplish the goals of the given local government.

많은 연구자들이 리더십이 지식관리에 매우 큰 영향을 미친다고 이야기 하고 있으나, 리더십에 초점을 두어 지식관리와의 관계를 논의한 연구는 매우 드물었다. 본 연구에서는 지식관리를 성공적으로 해내고 있다고 평가받는 2개의 지방자치 직원들을 대상으로 면담을 통해, 기관장의 리더십이 지식관리에 어떻게 영향을 주었는지를 밝혀내고자 하는 목적으로 시작되었다. 특히 본 연구에서는 리더십 유형 중 지식관리와 상관관계가 높은 참여적 리더십사례를 통해 리더십이 성공적 지식관리에 어떻게 영향을 주는지를 밝히고자 하였다. 연구결과 참여적 리더십은 조직구성원들의 조직 내의 의사결정에의 참여기회를 확대하고, 자유로운 의사소통을 활성화하여 조직 내 성공적인 지식관리를 담보한다는 점을 확인하였다. 본 연구를 통해 리더십이 지식관리와 매우 높은 상관관계임을 밝혀냈으며, 향후에는 양적접근방법을 병행하여 리더십 변수와 지식관리와의 상관관계를 경험적으로 검증하는 것 역시 의미 있으리라 본다.

Many researchers in the knowledge management area pointed out that leadership is a important factor affected knowledge management. But, research focused on relationship between knowledge management and leadership was very rare. This study analyzes, by qualitative approach of in-depth interviews for employees and CEO of 2 rolled-rated municipalities, relationship between leadership of CEO in local government and knowledge management. The results show that participatory leadership expand opportunity of participation in decision-making of employees in local government, and enable successful knowledge management through free communication among employees. Participatory leadership is positively associated with high levels of employee knowledge management activities. Future research may want to focus on relationship between leadership and knowledge management through a quantitative approach.

본 연구에서는 문화체육관광부의 지식관리사례를 분석하여, 지식관리 비전과 추진조직 및 지식관리활동체계를 살펴 보았다. 이를 통해 정부부문의 성공적인 지식관리를 추진하는데 있어 시사점을 밝혀내고자 하였다. 연구대상이 된 문화체육 관광부의 경우 매년 매일경제신문사와 행정안전부가 공동주관하는 “2018년 지식대상” 평가에서 정부부문 중지식관리 활동 을 훌륭하게 수행했다는 평가를 받은 기관이다. 본 연구에서는 문화관광부의 지식관리 담당자들을 대상으로 심층인터뷰를 진행하여 정부부문의 지식관리에 대한 성공요인을 분석하였다. 우선 지식관리 비전 및 전담조직의 역할이 매우 중요했다. 또한 지식관리시스템을 통해 효과적으로 지식을 획득하고 공유, 축적하여 조직구성원들이 활용하도록 하고 있었다. 아울러 지식관리활동에 대한 적절한 보상체계 역시 중요한 성공요인이라고 할 수 있다. 따라서 지식관리 활동을 독려할 수 있도록 공공 기관 등에서는 지식공유 활동에 대한 경제적 보상제도 및 인사가점 등의 유인시스템을 구축할 필요가 있다.

In this study, we analyzed knowledge management cases of the Ministry of Culture, Sports and Tourism and examined knowledge management vision, promotion organization and knowledge management activity system. This study aims to clarify implications for successful knowledge management in government sector. In the case of the Ministry of Culture, Sports and Tourism, which was the subject of the study, it was evaluated as having performed well in the management activities of the government department in the evaluation of "Knowledge Target for 2018" jointly hosted by Maeil Economic Daily and the Ministry of Public Administration and Security. In this study, we conducted an in - depth interview with the knowledge management staff of the Ministry of Culture and Tourism and analyzed the success factors of knowledge management in the government sector. First, the vision of knowledge management and the role of dedicated organization were very important. In addition, knowledge management system was used to effectively acquire, share, and accumulate knowledge and utilize it. In addition, appropriate compensation systems for knowledge management activities are also important success factors. Therefore, in order to encourage knowledge management activities, it is necessary for public institutions to establish an incentive system such as an economic compensation system for personnel sharing activities and HR personnel.

본 연구는 지식 경영 활동과 내부 구성원들의 자사 브랜드 태도와 브랜드 애착이 어떠한 관 계를 지니고 있는지를 규명하기 위한 연구이다. 지식 경영 활동을 통해 내부 구성원들의 자사 기업 브랜드에 대한 태도와 애착을 높일 수 있다면 지식 경영의 개념을 브랜드 커뮤니케이 션 관점에서 논의할 필요성이 높아지기 때문이다. 기존의 연구들은 지식 경영의 재무적 성과에 초점을 맞추어 왔지만 본 연구는 커뮤니케이션 관점에서 지식 경영을 고찰했다는 데 의의가 있 다. 이에 본 연구는 지식 경영을 시행하고 있는 기업의 내부 구성원들을 대상으로 설문조사를 진 행했다. 이를 바탕으로, 내부 구성원의 지식 경영 활동과 자사 브랜드 태도, 브랜드 애착에 관한 구조방정식 모형 분석(SEM, Structural Equation Modeling)을 실시했다. 연구결과 지식 경영 활동은 내부 고객의 자사 브랜드 태도와 브랜드 애착에 긍정적인 영향을 미치는 것으로 나타났다. 브랜드 태도는 지식 경영 활동과 브랜드 애착 사이에서 매개 효과를 가 지는 것으로 나타났다. 특히, 지식 경영 활동 차원 중 ‘지식 공유’가 브랜드 태도에 가장 큰 영향 을 미치는 것으로 확인되었다. 지식 공유 차원은 다른 차원에 비해 커뮤니케이션 강도가 가장 높 은 것으로 판단되므로 지식 경영 활동을 브랜드 커뮤니케이션 영역에서 연구할 필요가 있음을 시사했다.

This research examines the impacts of an act of knowledge management (KM) on the internal brand assets from the employees’ communication perspectives. It is meaningful in a sense that it investigates KM from a brand-communication’s point of view, which is unprecedented compared to the prior studies that mostly discussed from a managerial point of view. Accordingly, this study tries to understand the insiders’ KM actions and its relations to the corresponding brand attitudes and to their attachments to the house brand. In order to achieve the purpose of this paper, it argues if the KM can be treated as a part of internal brand management by identifying the concepts of KM and of internal branding from the precedent studies. The model for this research is drawn from the preceding researches, and consists of the levels of KM activities and their correlations, such as knowledge creation, knowledge sharing activities, knowledge applications, and internal assets as brand attitudes and brand attachments. For statistical tests, a survey is conducted subject to the employees from corporations that are implementing KM; and the result from the questionnaires is used to run the Structural Equation Modeling (SEM.) As it turns out from the analysis, the corporate’s KM has a positive impact on their employees’ brand attitudes. Among the various KM activities, knowledge sharing seems to have the strongest influence; this points out the importance of a communicational approach to KM since knowledge sharing is the most frequently communicated KM type between internal customers. Also, it is verified that brand attitudes can act as a mediation effect between KM and brand attachments due to the correlations between KM activities, house brand attitudes and attachments; this reflects that KM can have a positive effect to the employees’ brand attitudes in the short term as well as their attachments to the house brand in the long run.

Knowledge management in defense industry carries a very special importance because it requires the most up to date information, knowledge, and technology in order to maintain competitive power in the global economy and to keep superiority in the national defensive power. This paper reviews various performance evaluation models for KMS and provides a new compensation model for excellent KM activities. While there has been a lot of techniques introduced so far to measure the level of knowledge management activities and performances, few techniques are available yet for compensating the employees who have made good contributions to the knowledge management processes and activities of an organization. This paper provides a novel KM performance compensation system model based on the knowledge mileage classification system and weighted mileage evaluation model currently adopted and deployed by "S" corporation.

경쟁에서 살아남기 위해서 기업들은 새로운 지식을 개발하고, 적용 및 전달하며 수많은 지식경영활동을 축적해 오고 있다. 그러므로 효과적인 지식경영을 도입 및 홀용을 위해서는 효율적인 지식경영시스템의 구축과 운영이 중요한 요인 으로 볼 수 있다. 따라서 본 연구의 목적은 지식경영에서 주요한 결과로 나타나는 조직의 학습지향성과 지식경영과의 관계 를 확인 하는데 있다. 즉, 본 연구는 기업의 지식경영시스템이 기업구성원의 학습지향성에 어떠한 영향을 미치는 지를 살펴 봄으로써 향후 기업의 지식경영의 방향설정에 기초가 되고자 연구하였다. 본 연구는 이론 및 선행 연구를 종합하고 가설과 연구모형을 개발하고 설문지조사를 통해 실증분석을 실시하였다. 본 연구는 지식경영시스템은 학습 성장의지에 유이한 영 향을 미치는 것으로 분석되었다. 또한 지식경영시스템은 내부개선의지에 통계적으로 유의한 관계에 있는 것으로 확인 되었 다. 그러므로 지지경영시스템의 성공적인 운영과 관리를 위해서는 조직의 전략적이고 적합한 학습모형과 조직 구성원의 역 할에 초점을 맞출 수 있는 시스템의 유지 관리가 중요한 변수로 볼 수 있다. 본 연구의 결과는 향후 실무분야에서 뿐만 아니 라 조직의 지식경영시스템의 연구에도 유의한 지침을 제공 할 수 있을 것으로 기대된다.

In order to survive the competition, companies are developing new knowledge, applying and communicating, and accumulating numerous knowledge management activities. Therefore, it is important to establish and operate an effective knowledge management system to introduce and utilize effective knowledge management. So, the purpose of this study is to confirm the relation between the learning orientation of the organization and the knowledge management which are the main results in the knowledge management. In other words, this study investigated how the knowledge management system of a company affects the learning orientation of the corporate members, so as to be a basis for establishing the direction of knowledge management in the future. This study synthesized theory and previous studies, developed hypotheses and research models, and conducted empirical analysis through questionnaire surveys. This study is analyzed that knowledge management system has a positive effect on learning growth will. In addition, it was confirmed that the knowledge management system has a statistically significant relationship with the intention of internal improvement. Therefore, for the successful operation and management of the support management system, maintenance of the system that can focus on the strategic and appropriate learning model of the organization and the role of the organization member is an important variable. The results of this study are expected to provide meaningful guidance not only in the practical field but also in the study of the organization 's knowledge management system.

우리 사회는 산업 전반에 걸쳐 빠른 성장을 보이고 있으나 핵가족화와 고령화 시대에 접어들고 있어 노인에 대한 요양 서비스와 같은 사회복지 서비스의 수요가 급격하게 증가하고 있는 추세이다. 그러나 노인과 관련된 요양시설에 종사하고 있는 사회복지사들의 직무가 명확하지 않아 직무 스트레스가 발생되고 있으며, 직무 만족도가 현저하게 낮아지고 있는 상황이다. 이에 본 논문에서는 노인요양시설의 사회복지사 직무와 관련하여 복지 서비스를 실천함에 있어 보다 좋은 환경 및 표준화된 절차에 의하여 서비스에 집중할 수 있도록 직무와 융합한 지식 기반의 관리시스템을 제안한다. 제안 시스템을 통하여 사회복지사들이 자기 개발 및 정보 공유를 통하여 신속한 업무 파악과 직무 스트레스에서의 탈피에 의한 업무 만족도를 향상시킬 수 있을 것으로 기대된다.

Our society is showing rapid growth throughout the industry, but it is in the era of nuclear family and aging. Due to the elderly, the demand for social welfare services such as medical treatment services tends to increase sharply. However, duties of senior citizens and social workers engaged in related medical care facilities are not clearly identified, and job stress has occurred and the degree of job satisfaction is extremely low. Therefore, in this paper, in relation to the social worker's duties of elderly nursing home care facilities, in practicing welfare services, knowledge base that was convergence with duties so that you can focus on service according to better environment and standardized procedures To provide a management system. Through the proposed system, social workers are expected to be able to improve work satisfaction by quickly grasping operations and escaping from job stress through their own development and information sharing.

스마트워크의 적용업무는 점차 단순반복 업무 중심에서 지식기반의 업무로 변화될 것이다. 그래서 개인의 지식활동과 조직에서 지식경영을 스마트워크 환경에 적합하도록 지원하는 것은 조직의 성과에 매우 중요한 영향을 미칠 것이다. 본 연구는 이러한 맥락에서 스마트워크를 실시하고자 하는 조직에 있어서 필요로 하는 지식경영 활성화 전략을 개발하는 것을 목표로 한다. 먼저 기존의 텔레워킹, 재택근무, 이동근무, 가상조직 등에서 연구된 지식경영 활동과 관련된 문헌들을 중심으로 스마트워크에 있어서 지식경영의 특성들을 파악한다. 다음으로 기존의 지식경영 방법에 스마트워크 환경에서 추가되어야 할 지식경영 전략 및 활성화 방안을 개발하여 제시한다. 본 연구는 학문적으로는 스마트워크 환경에서의 지식경영에 대한 연구의 필요성을 제시하고, 실무적으로는 최근 스마트워크를 계획하고 있는 정부와 기업의 기획자들에게 지식경영 전략의 개략적인 방향을 가이드 했다는데 의미가 있다.

Smartwork will gradually move from the routine job to the knowledge based job. Therefore, supporting the personal level knowledge activities and the organizational level KM(Knowledge Management) will have a critical effect on the organizational performance. The purpose of this research is to develop strategies that revitalize the knowledge management for organizations that are trying to implement smartwork under such context. First of all, through the research results reviewed from areas such as current teleworking, telecommuting, mobile working and virtual organization, we identify the characteristics of the knowledge management for smartwork. And then, we develop and propose KM strategy that would supplement the existing knowledge management method and techniques in the smartwork environment. Academically, this paper emphasizes the further research needs about KM in terms of smartwork . Operationally, it outlines and guides to the KM strategies for the government and enterprise planners that are designing smartwork.

지식경영 전략과 기업성과 간의 실증연구는 연구자에 따라 그 결과가 매우 다르게 나타나고 있다. 이러한 연구결과의 불일치는 실제 비지니스 환경하에서 대다수의 기업은 다양한 지식경영 전략들을 동시에 활용하고 있음에도 불구하고 대다수의 기존의 연구는 개별 지식경영 전략과 기업성과 간의 관계에만 초점을 두고 있었기 때문이다. 본 연구는 이와 같은 문제점을 해결하기 위해 경제학이론 가운데 하나인 상호보완이론(complementarity theory)을 기반으로 지식경영 전략들 간의 상호보완관계를 파악하고 이러한 상호보완관계가 기업성과에 미치는 영향을 전체적인 관점(holistic perspective)으로 분석하고자 한다. 이를 위해, 기존 연구를 바탕으로 지식경영 전략을 도출하였으며 국내 139개의 대기업을 기반으로 실증연구를 수행하였으며 이를 통해 지식경영 전략 간의 상호보완관계가 기업성과에 미치는 영향을 분석하였다. 학문적 측면에서 보면 본 연구는 경제학으로부터 새로운 이론과 분석방법론을 도입함으로써 기존 연구의 한계를 극복할 수 있는 새로운 연구 프레임웍과 방법론을 제시하였으며 이를 통해 지식경영 연구의 지평을 넓힐 수 있을 것으로 기대된다. 실무적 관점에서 보면 기업성과를 향상시킬 수 있는 다양한 지식경영 전략들 간의 상호보완관계를 제시함으로써 경영자에게 효과적인 지식경영 전략을 구축할 수 있는 가이드라인의 역할을 할 수 있을 것으로 기대된다.

Knowledge management strategy is considered a key determinant of successful knowledge management. However, theoretical and empirical researchers disagree on how knowledge management strategies improve firms’ performance. The inconsistent results of prior studies may be attributed to the fact that complementary relationships among knowledge management strategies have not been adequately taken into consideration. While the previous literature has focused on investigating the impact of knowledge sourcing strategies on firms’ performance one-at-a-time, in reality firms adopt several different knowledge management strategies together. By drawing on complementarity theory, this study revisits this research problem and develops three complementarity hypotheses. Surveys collected from 139 firms in Korea were analyzed to test the hypotheses by using super modularity function. The results confirmed complementary relationships between system- and person-oriented, and between internal- and external-oriented knowledge management strategies. Our results found no complementarity among the four different knowledge management strategies. This study sheds new light on knowledge management research by developing a new conceptual framework and using advanced analytical approaches to explore the relationship between knowledge management strategies and firms' performance. Implications for practice highlight that a successful knowledge management strategy requires a judicious combination of system- and person-oriented, or of internal- and external-oriented knowledge management strategies.

In the meantime hospital system of Korea has institutionally performed its errand in stable circumstance, however the system now faces with new environment of change of customer's satisfaction, of regime, deepening of competition, and opening market. Under the rapidly and complicatedly changing circumstance, the hospital system is required to promote getting a dominant position in the competition, enhancing outcome, creating value added, and customer satisfaction in both internally and externally likewise other organizations, as they continuously introduce a knowledge management and originate, accumulate, and put the knowledge to practical use. This organization capacity of knowledge management involves a process of management that requires great change of all organizations and individuals and it is brought up through four steps which are Initiation, Propagation, Integration, and Networking. The main factors of successful knowledge management are intension of the chief executive officer(CEO), organizational culture, appraisal and compensation of work, knowledge controlling system, and organizational structure, and each of these five stage has got different characteristic. To be successful by introducing knowledge management, hospital organization should be based on these premises. Not only CEO or the director of a hospital, but also the constituent members should be fully aware of knowledge, the characteristic of knowledge management, and successful factors of this operation. Should understand step-by-step characteristic of knowledge management, therefore able to analyse a situation of specific hospital and see which step corresponds to that hospital. By analysing, constituents should make up for the weak points and ready to move on to next step. CEO or the director of a hospital should be aware of knowledge management as a strategic factor which is able to get a dominant position in the rapidly changing environment, and also it should be firm in the director's intention to introduce the knowledge management into the hospital. By continuously carrying out education and training constituent members, the director of a hospital should promote their interest and participation in knowledge management, and build an organization culture that ultimately creates, accumulates, shares, and put the knowledge to practical use. The hospital organization needs to systematize an institution of objective compensation that corresponds to objective appraisal of knowledge management outcome. The hospital ought to build knowledge controlling system in stages, in order to take the initiative in rapidly changing environment. By considering the characteristic of hospital system, it is required to change the organizational structure into self-managing team which is a sort of horizontal structure that allows members to make decisions and take the responsibility by themselves. The limitation of this study is experimental study. Positive investigation about successful factors of hospital knowledge management and characteristic of each steps is expected with following study.