Earticle

Infrastructure such as tracks, catenary, rolling stock and signaling systems, and close interface with the human factors of train drivers, shunting staff and maintenance staff are required for train operations. Safety management is the most essential part for the functioning of a train. In line with the safety management, each rail operator has a safety guidance system and the Ministry of Land, Infrastructure and Transport operates Railway Safety Inspector system. Safety Inspector System is to train employees working in the field to be aware of rules and regulations, and to improve identified risk factors. Hence, it is necessary to establish systematic training and inspection methods for safety guidance staff and make clear the roles and responsibilities of safety inspectors according to the Occupational Safety and Health Act, and safety instructors for several inspections according to the Railroad Safety Act.

This study intended to exploratively depict both the influence of Environmental Turbulence, Market Orientation, and Learning Orientation of IT companies on Marketing Capability which is one of the organizational performance, and the moderating effects of Learning Orientation and Environmental Turbulence of IT companies on the relationship between Market Orientation and Marketing Capability as well as the relationship between Learning Orientation and Marketing Capability based on respective interactions among related variables. Through this study, several factors contributing to the enhancement of organizational performance such as competitor orientation, shared vision, and open-mindedness were highlighted as major ones, with the fact that competitive intensity, market and technological turbulence of environmental turbulence dimension make effects on organizational performance through interaction effect.