Earticle

최근 언택트(Untact) 시대에 강제적인 실내 생활의 중요성이 높아지면서 공간 환경들의 연계성과 관계성이 높아 졌다. 즉, 다양한 공간에서의 서비스 제공을 위한 스마트 인터랙션 환경은 다양한 센서들을 통해 주변 정보를 수집 가공 하여 필요한 장소와 시간에 맞게 사용자에게 정보들을 제공한다. 이러한 환경에서 사용자가 정보에 대한 선택과 집중을 위한 새로운 형태의 인터랙션 패러다임이 필요하다. 본 논문에서는 다양한 인터랙션 환경을 중심으로 인터랙션 공간 설계를 위한 패턴들에 대해서 연구한다. 즉, 인터랙션 모델기반의 기술을 통해 공간 중심으로 인터랙션 설계를 위한 가이드라인을 제공한다. 또한 다양한 사례를 기반으로 패턴과 템플릿 연구를 통해 이상적인 인터랙션 환경을 제안한다. 이를 통해 스마트 인터랙션 환경에 적합한 공간 중심 인터랙션 모델을 제공함으로써 사용자가 원하는 정보를 얻도록 한다.

Recently, as the importance of forced indoor living has increased in the untact era, the connection and relationship between space environments is increasing. That is, the smart interaction environment for providing services in various spaces collects and processes a number of surrounding environment information through various sensors to provide desired information according to the required place and time. In this environment, a new type of interaction paradigm is needed for the user to select and focus on environmental information. In this paper, we provide guidelines based on models and patterns for designing various interactions around space. Through interaction model-based technology, we provide guidelines for space-oriented interaction design. We propose an ideal interaction environment through guideline-based patterns and templates. Finally, by providing a space-oriented interaction environment suitable for smart interaction, users can freely obtain desired information.

Purpose: This study involved a meta-synthesis of qualitative research concerning the experiences of women with infertility and infertility treatments. Based on an analysis of emotional changes and adaptation processes, it aimed to propose an interaction model encompassing expectation, loss, and resilience and clarify the conceptual meaning of each component. Methods: Thomas and Harden’s five-step qualitative meta-synthesis methodology was employed. A total of 22 studies published between 2014 and 2024 were comprehensively analyzed and synthesized. The findings were integrated into a model representing the experiences of women undergoing infertility and infertility treatments. Results: The meta-synthesis identified six key themes: changes in identity and inner growth; strengthening resilience through the roles of spouses, family, and peers; strategies for recovery and growth; support systems amidst economic and social burdens; life in the tension of waiting and hope; and the reconfiguration of couple and family relationships. Based on these themes, a dynamic interaction model, named the Model of Psychological Changes and Resilience (PCR Model), was developed to illustrate the interrelationships among expectation, loss, and resilience. The conceptual implications of these relationships were also explicated. Conclusion: The cyclical interplay between expectation and loss among women experiencing infertility is intensified by social ideologies and cultural contexts, while resilience is strengthened through overcoming distress and finding meaning in life. Further quantitative research is necessary to validate these relationships in clinical settings by obtaining empirical data that apply this model.

PurposeThis study aimed to evaluate the effects of a health coaching program based on Cox’s interaction model in adults aged 65 years or older with diabetes mellitus. MethodsA quasi-experimental design with a non-equivalent control group and pretest-posttest measures was employed. Fifty-nine participants were assigned to either the experimental group (n = 30) or the control group (n = 29). The 8-week intervention included 16 sessions of group coaching, health education, stress management, and health monitoring. Outcome measures included physiological indicators (glycated hemoglobin, fasting blood glucose, total cholesterol, high-density lipoprotein cholesterol, and blood pressure), self-care behaviors, diabetes distress, and health conservation. ResultsThe experimental group demonstrated significant reductions in glycated hemoglobin (t = 4.59, p < .001), fasting blood glucose (t = 6.66, p < .001), total cholesterol (t = 2.90, p = .005), systolic blood pressure (t = 2.32, p = .024), and diastolic blood pressure (t = 2.94, p = .005) versus the control group. Psychosocial outcomes also improved, with increased self-care behaviors (t = 4.04, p < .001) and health conservation (t = 3.20, p = .002), along with decreased diabetes distress (t = 3.80, p < .001). ConclusionThe health coaching program based on Cox’s interaction model significantly improved both physiological and psychosocial outcomes in older adults with diabetes. These findings support the model’s applicability for designing patient-centered nursing interventions to promote self-management and enhance community-based chronic care.

Purpose: To examine the effects of a spousal participation health promotion program (health promotion program, HPP) based on Cox’s Interaction Model of supporting husbands’ health behavior compliance following a percutaneous coronary intervention (PCI). Methods: This study was a nonequivalent control group pretest-posttest design. A total of 52 participants (26 in each group) completed the study. The researchers conducted pretest and posttest at 12-week intervals on 26 control groups. Those in the 26 experimental groups attended in the entire 12-week program with pretest and posttest. Also, 10 control groups who wished to receive the intervention were given the opportunity to participate in the HPP for 3 weeks and were provided with the materials used from weeks 4 through 12 after completion of the study. Descriptive statistics, independent t-test, paired t-test, Mann-Whitney U-test, and a Wilcoxon signed rank test were conducted. Results: Spousal participation HPP was effective in promoting participants’ marital compatibility and health behavior compliance. Conclusion: Spousal participation HPP was an effective intervention for reducing body mass index, total cholesterol, triglyceride, and low-density lipoprotein, enhancing marital harmony, and promoting health behavior compliance among middle-aged and older men who underwent PCI. Therefore, it is recommended to actively utilize the spousal participation HPP as an effective intervention strategy for health management of this population.

Purpose: This study aimed to examine the relationship between future core nursing competencies and key variables, identifying factors influencing these competencies among senior nursing students. Methods: This cross-sectional study included 150 third- and fourth-year nursing stu- dents in South Korea. Based on King’s Dynamic Interaction System Model, perceived work value and individual innovative behavior were categorized as personal systems, interpersonal competence as an interpersonal system, and adhocracy culture as a social system. Participants completed self-reported online questionnaires to assess factors influ- encing future core nursing competencies. Results: Hierarchical multiple regression analysis identified interpersonal competency (β=0.32, p=.012) and adhocracy culture (β=0.23, p=.010) as significant predictors of future core nursing competency explaining 30.9% of the variance. Conclusion: Enhancing future core nursing competency among senior nursing students requires continuous education and counseling programs to strengthen interpersonal competency. Establishing an adhocracy culture involves recognizing creative ideas, fos- tering open communication for freely expressing ideas, and encouraging innovation. Therefore, developing interpersonal competence and promoting an adhocracy culture is essential for improving future core nursing competency in senior nursing students.

Technological breakthroughs in Artificial Intelligence (AI) have led to the growth of human-like computers that can work independently and replicate a cognitive activity. The progression and interest among managers, researchers, and the general public have aroused interest in many industries, and significant corporate sectors are spending massively to profit gain through technology with the development of business interaction models. As information technology (IT) platforms become more advanced, and business activities become more autonomous, there is an increasing demand for business managers to better impact company operations and how they correspond with organizational goals. Machine learning and fuzzy logic design have lately been highlighted as recent innovations. Machine learning is an artificial intelligence approach that may enable smarter and more intelligent decision-making outcomes. In comparison, Fuzzy Logic Design (FLD) is a procedure that provides inferences or solutions from an ambiguous situation. In this research article, a fuzzy-inspired intelligent interaction model for the business sector is proposed, which utilizes a fuzzy logic design approach while enabling users to understand functions from a business standpoint and organize them related to the business targets, identify key indicators and carry out the necessary intelligent analysis on them to recognize causal factors of unforeseen metric values and enhance efficiency to improve business leadership.

Our study proposes a socio-relational approach intended to inform the training of an artificial intelligence system for botnet detection. First, a corpus of accounts likely to be automated was assembled using individual criteria defined by the Beelzebot team (Brachotte et al.). These accounts were then analysed through their interaction dynamics in order to identify relational configurations that could serve as relevant signals for automated detection. The article presents a socio-relational analysis based on a three-step protocol: (1) identifying forms of self-interaction; (2) examining internal interactions among suspected accounts; and (3) analysing their external interactions with third-party actors. Conducted within the framework of the ANR Beelzebot project, which aims to develop the first French-language solution capable of detecting information manipulation strategies deployed by automated networks in the French-speaking X-sphere, this research constitutes an exploratory phase designed to calibrate the data-preparation methodologies required for training an AI model that integrates socio-relational indicators. In addition to producing a quantitative score, our model aims to provide a complementary qualitative output that offers insight into the characteristics of the botnet and the functional roles occupied by different bot profiles within the network. From an ethical standpoint, this approach contributes to the development of a more explainable AI model.

It is a common practice to install excessive secondary tunnel linings due to the lack of rational insight into the ground loosening load. The main load acting on the secondary lining of a drained tunnel is the ground load caused by the deterioration of the primary support members such as shotcrete, steel ribs, and rockbolts. Accordingly, the analysis of the ground-primary support-secondary lining interaction is very important for a rational design of the secondary tunnel lining. In this paper, the interaction is described by the simple mass-spring model and the load transfer from the primary support to the ground and to the secondary lining is verified by the characteristic curves including the secondary lining reaction curve in the case of the theoretical solution of a circular tunnel. And also, the application of this model to numerical analysis is verified in order to review the potential tool for practical tunnel problems with the complex conditions like non-circular shaped tunnels, multi-layered ground, sequential excavation and so on.

숏크리트 라이닝의 변상은 노후화, 변형, 파괴, 결함 등을 포함하는 용어로서 최근 터널의 안정성에 대한 문제로 대두되고 있다. 변상의 주 원인중 하나인 노후화는 시간에 따라 물성이 저하되는 열화현상으로 간주할 수 있다. 터널 구조물이 설치되는 유해환경에서의 숏크리트의 열화현상에 대한 실험 결과로 열화식을 유도하였으며, 숏크리트의 물성 저하시 암반과 지보재의 시간의존적 특성을 고려하지 않은 경우와 암반의 시간의존적 특성과 지보재의 시간의존적 특성 중 열화현상을 고려한 경우에 대한 분석을 통해 암반의 시간의존성 유무에 따른 열화현상에 대한 영향을 분석하였다.

The deterioration of shotcrete lining of tunnel due to aging, deformation, fracturing and accumulation of defects causes a serious safety problem for tunnels. Aging of the shotcrete lining, the main factor of lining deterioration, can be regarded as the time-dependent degradation of shotcrete properties. Equations for shotcrete degradation are obtained from experimental data on the shotcrete properties varying with time in acidic fluids. The effects of the lining deterioration on the rock-support(shotcrete) interaction are studied for two conditions: (1) time-independent deformation of rock and/or support, (2) time-dependent deformation of rock and/or support.

본 연구는 자유놀이 상황에서 부모-아동의 상호작용을 관찰하는 평가 모형을 개발하기 위한 연구이다. 아동이 놀이치료에 의뢰되면 아동을 대상으로 하여 표준화된 심리검사, 행동관찰을 하고, 부모 면담을 통해 아동에 관한 정보를 수집해왔지만 부모의 양육태도 및 부모-자녀의 관계는 아동이 현재 보이는 문제 행동의 진행과정에 영향을 미쳐왔고 앞으로의 놀이치료 진행방향에 영향을 미친다. 본 연구는 놀이치료에 의뢰된 아동을 대상으로 자유놀이 상황에서 실시된 부모-아동 상호작용 사례들을 분석하면서 제시된 문제점들을 보완하여 새로운 유형의 부모-아동 상호작용 평가모형을 제시하였다. 부모-아동 상호작용 평가 내용은 놀이의 주도성, 함께 놀이하기, 정서적 유대, 놀이의 즐거움의 측면에서 관찰하도록 구성하였다.

This study is to develop an assessment model of parent and child interaction through the observation in free play situation. When a child is referred in play therapy, therapists gathered the information from taking psychological test and observing the child's behavior, and asking the parents about their children. Because the present problems of children were influenced from parent's child caring attitude and the relation of parents and children, play therapists must know the information about parent-child interaction when they want to establish the therapy goal and therapeutic intervention. This study had two steps. First, it was analyzed the 24 taped recording films about mother-child interaction in free play situation. Subjects were 18 preschool child-mother dyads who were referred in play therapy because of emotional or developmental problems. Second, it was suggested an assessment model of parent-child interaction after analyzing the 24 taped recording films. The contents of an assessment model of parent-child interaction are consisted with observing and evaluating an initiation of play, emotional bonding of parent-child, playful of play, and play together with parent and child in free-play situation.

This paper takes Chinese learners from the Chinese department of a Korean university as the object of study and probes into the classroom group interaction mode of Korean Chinese learners. During the 4-month observation period, a total of 5 videos were recorded and 61 groups of interactive data were obtained. After the data transcribed, we divided the interaction modes into two dimensions of equality and interactivity, and the results concluded five types of interaction modes: team, expert/novice, dominant/passive, rotating, and team/marginal. The article also discusses the characteristics of the member constitution of different interaction modes.

아동의 심리치료를 담당하는 전문가들은 아동이 치료의 대상이 될 때에 부모-아동의 상호작용에 관해 알고 싶어한다. 아동의 문제가 아동 자신이 갖고 있는 원인 이외에 부모의 양육태도에 의해서 많은 영향을 받고 있기 때문에 치료 목표를 설정하고 치료활동을 구성하는 과정에서 부모-아동의 상호작용에 관한 정보를 중요시하고 있기 때문이다. 본 연구는 부모-아동 관계가 아동발달에 미치는 영향 및 구조화된 상호작용 평가에 관한 선행 연구들을 고찰하였고 놀이치료에서 많이 사용되고 있는 MIM의 평가 기준에 맞추어 18명의 아동을 대상으로 실시한 전체 30사례의 MIM 실시 Video Tape을 분석하였다. 분석하면서 제시된 문제점들을 우리나라 실정에 맞게 수정․보완하여 구조화된 부모-아동 상호작용 평가모형을 제시하였다.

The child psychological therapists want to know the parent-child interaction when a child is under the treatment. This means that information about the parent-child interaction is important during the process of planning the therapy goals and structurizing the therapy activity since children's problems are affected much by the way of his being nurtured as well as his own cause. This research analyzed the video films that had the whole 30 cases of 20 children's under MIM standard norm - the most used way in play therapies, considering the previous studies about structured interaction assessments and how the parent-child relationship affects the child's development. This research also presents the amended and added assessment model for the structured parent-child interaction according to Korean environment.

출연연 제도변화에 대한 지배적인 관점은 환경․정책변화라는 외부적인 환경의 요구사항에 기능적으로 대응하기 위해 변화한다는 기능론적 입장이다. 하지만 출연연 제도는 내부적 요인으로 인해 변화가 발생하기도 한다. 따라서 출연연 제도변화를 분석에 있어서 외부적 요인과 내부적 요인이 상호작용해서 변화가 발생한다는 동태적인 대안적 모형이 필요하다. 본 논문에서는 출연연 예산제도가 연구과제중심제도(PBS 모델)에서 묶음예산 모델로 변화하는 과정을 살펴보았는데, 변화과정이 동태적 제도변화 양식 중에 층화(layering)에 해당함을 확인하였다. 즉 외부적 요인과 내부적 요인이 상호작용해서 PBS 모델을 수정하기 위해 정부출연금 확대라는 제도개선의 층을 지속적으로 누적시켰다. 결국 안정적 연구환경 조성 및 연구전념을 위해 지속적으로 누적된 정부출연금 확대라는 제도개선의 층은 정치적 계기를 맞아 단계적으로 빠르게 성장함으로서 묶음예산 모델로 변화되는 동태적인 과정을 확인하였다.

The dominant perspective on institutional change of the GRI is the environment-dependence. GRI's institutions are, however, prone to change due to the endogenous factors. Therefore, we need a dynamic alternative model to analyze the interaction between the exogenous and endogenous factors around the GRI’s institutions. In this paper, authors examined the changes in GRI's funding system. The results were verified in the layering which is a one of the dynamic institutional change forms. Owing to the interaction between the exogenous and endogenous factors, institutional reform's layers of the institution funding expansion have been continuously accumulated in order to modify the Project-Based System(PBS). Eventually expansion layers of the institution funding have grown more quickly than the Project-Based System(PBS), as a result, GRI's funding system has been changing centered on the Block funding.

본 연구는 기업의 마케팅 및 브랜드 관리의 주요 수단으로 대두되고 있는 온라인 브랜드 커뮤니티 내에서 어떠한 상호작용을 통해 관계가 몰입되어 브랜드 충성도에 영향을 미치는지를 밝히고, 이를 통해 중국 온라인 환경에서 상호작용성의 전략적 브랜드 관리 활용방안에 관한 시사점을 제공하고자 하였다. 중국 대표적인 자동차 전문 웹사이트인 愛卡汽車論壇(http://club.xcar.com.cn/)의 브랜드별 자동차 커뮤니티 회원을 대상으로 총 250부를, 구조방정식 모델을 기반으로 한 AMOS 20을 이용하여 실증 분석하였다. 연구 결과, 상호작용 구성요인은 상호연대감, 상호호혜성, 반응성, 즐거움으로 도출되었다. 이러한 상호작용성들이 커뮤니티 몰입에 미치는 영향을 확인하였고, 동시에 커뮤니티에서 나타나는 몰입현상이 해당 브랜드 충성도와 경쟁브랜드의 대항적 충성도로 전이될 수 있다는 것을 실증하였다. 즉, 온라인 브랜드 커뮤니티를 통한 다양한 충성도 제고의 선순환 과정을 검증한 것이다. 이를 통해 중국 온라인 환경에서 상호작용성의 전략적 브랜드 관리 활용방안에 관한 시사점을 제공하고자 한다. 강력한 브랜드 커뮤니티를 개발하고 구축하는 것은 고객과의 관계 마케팅을 실현하는 중요한 수단이 될 수 있음을 인식하여야 하고, 프로슈머적 성향이 강한 네티즌의 영향력을 전략적으로 잘 활용해야 한다. 또한, 한국기업들은 지속적으로 인터넷상의 구전을 모니터링 하여야 한다

Brand community refers to social groups combining by those who use the same brand products. On the one hand, brand with its own community could effectively assemble consumers together and enhance their brand loyalty. On the other hand, as the emergence of network communication platform, online communities come into being which are similar to real communities. However, there are also some brand-themed ones, among those numerous online communities, which have both online and brand community characteristics. The structure of brand community is a 3-element map composed of ‘consumer-brand-consumer’ (Muniz and O’Guinn, 2001). However, as the existence of network communication platforms, those online interactive activities among different brand communities will have an influence not only on both the relationship between consumers and also the relationship between consumers and brands. This paper takes the online automobile brand community as the example, importing ‘interactivity’, the concept of sociology, into online brand community study. It follows the logical way as ‘How does interactivity embody among the online communities → How about its deepening process? → What the results of interactivity will be?’, that is, ‘formation of the relationship (Interaction)- deepening of the relationship (Community commitment)-result of the relationship(brand loyalty)’, makes systematic study through the method of combining theory and case analysis together, and puts forward the marketing strategic direction for online brand communities. The results are as follow: online interaction within the brand community can point out that the components of social interaction are mutuality and reciprocity; while the components of individual interaction are response and enjoyment. This study expected to find the starting point for enhancement of brand and community relationships, i.e. the four constituents of interactions. As it is impossible to establish relationships without interactions, it is highly important both theoretically and practically to identify the constituents of the interactions within a brand community. In this study, commitment of online brand community is considered as a medium factor of brand loyalty and oppositional brand loyalty. With the deepening process of the relationship, it will have an influence on brand loyalty ultimately. It shows the necessity to regard brand as the differentiated competitive advantages of an enterprise and convey to enterprise that plan to establish brand management strategies that brand community is an important brand management tool. In particular, the further division of identification into community identification and brand identification shows that the identification- based brand strategy needs differentiation. First of all, the results of this study will help companies to understand profoundly the value of online brand community and strengthen their conviction on operating online communities; secondly, it will help the community managers more deeply understand different effects that interaction impacted on the purchasing behaviors of online brand community. It also provides the new channel and management foundation for the companies engaging in attracting and maintaining loyal customers, and in order to offers business strategy and suggestions for community mangers or companies to promote the interaction between members of their communities, which will eventually contribute to shaping of brand image.

DEM와 SPH를 이용한 고체-액체 유동 모사를 위한 기반 연구가 미시적, 거시적 관점에서 각각 시행되었다. 미시적 모델에서는 실린더 주변을 흐르는 유동을 Re=1, 10, 1,000의 세 가지 다른 레이놀즈수 영역에서 모사하고 얻어진 속도 분포를 통해 입자에 작용하는 항력을 계산하였다. 시뮬레이션 결과 Re=1의 영역에서는 실험적으로 알려진 해와 비교적 근접한 drag coefficient 값을 얻을 수 있었다. Re가 증가할수록 결과는 알려진 값과 차이를 보였는데, 이는 경계층의 두께가 줄어들면서 입자간 간격이 경계층을 표현할 만큼 충분히 작지 않게 되는 데서 기인하는 것으로 판단된다. 거시적 모델에서는 100개의 고체 입자의 침강분리기 내에서의 입도 분리 공정을 SPH-DEM 결합모델에 의해 모사하였다. 시뮬레이션 결과, 고체입자의 입도에 따른 분리 현상은 시뮬레이션에서 명확히 관찰되었으며, 침강분리기 내부의 영역별 유동 특성과 이에 의한 고체 입자의 각 영역에서의 운동 특성은 일반적으로 알려진 물리적 현상을 정성적으로 잘 표현하였다.

Base studies on the modeling of liquid-solid flows using an SPH-DEM combined model were conducted in microscale and macroscale views. In the microscale model, flows around a cylindrical solid particle were simulated at three different values of Reynolds numbers, Re=1, 10, and 1000 using SPH. Drag forces acting on the cylinder were determined using the velocity distribution of neighboring fluid particles on the surface of the cylinder. The drag coefficient from the simulation showed good agreement with that obtained from experimental data under the condition of Re=1. As the Reynolds number of the flow increased, error in the drag coefficient increased accordingly, because the boundary layer thickness became much smaller than the space between fluid particles and the cylinder. In the macroscale model, the process of size separation of 100 solid particles was simulated in an elutriation separator using an SPH-DEM combined model. The motions of fluids and solid particles were solved by DEM and SPH algorithms. The size-based separation of solid particles can be observed clearly from the results. Different flow properties, and also the different movements of solids in various regions in the elutriator, showed good agreement with the corresponding physical phenomena.

본 연구는 개인의 커플 관계와 관련된 부적응적 신념인 커플 도식이 부부간의 긍정적․부정적 정서적 상호작용을 매개로 부부만족도에 미치는 영향에서 정서조절의 조절된 매개효과를 검증하고자 하였다. 이를 위해 서울․경기 지역에 거주하는 30∼59세 기혼 남녀 219명을 대상으로 커플 도식, 정서적 상호작용, 정서조절, 부부만족도를 측정하였다. 수집된 자료는 SPSS 21.0과 PROCESS Macro를 사용하여 기술통계, 상관분석, 매개효과 및 조절된 매개효과 분석을 실시하였다. 분석 결과, 커플 도식은 부부만족도에 부정적 영향을 미쳤으며, 긍정적 상호작용과 부정적 상호작용이 각각 유의한 매개 역할을 하였다. 특히 정서조절은 긍정적 상호작용 경로의 효과를 강화하여, 정서조절 수준이 높을수록 긍정적 상호작용이 부부만족도를 더욱 증진시키는 것으로 나타났다. 반면, 부정적 상호작용 경로에서는 정서조절의 조절 효과가 유의하지 않았다. 이는 부부 상담 시, 부정적 상호작용을 줄이는 노력뿐 아니라 정서조절 능력을 향상시켜 긍정적 상호작용을 강화하는 개입이 중요함을 시사한다. 연구결과를 토대로 본 연구의 의의, 시사점, 제한점 및 후속 연구 방향을 논의하였다.

This study aimed to examine the moderated mediation effect of emotion regulation on the relationship between couple schema defined as maladaptive beliefs related to couple relationships and couple satisfaction through positive and negative emotional interactions between spouses. A total of 219 married men and women, aged 30 to 59 and residing in the Seoul and Gyeonggi regions, participated in the study and completed measures of couple schema, emotional interaction, emotion regulation, and couple satisfaction. Data were analyzed using SPSS 21.0 and PROCESS Macro to conduct descriptive statistics, correlation analysis, and tests of mediation and moderated mediation effects. The results indicated that couple schema had a negative effect on couple satisfaction, with both positive and negative emotional interactions serving as significant mediators. In particular, emotion regulation was found to strengthen the effect of positive emotional interaction, such that higher levels of emotion regulation further enhanced the positive impact of emotional interaction on couple satisfaction. In contrast, no moderating effect of emotion regulation was found in the pathway involving negative emotional interaction. These findings suggest that in marital counseling, interventions should not only aim to reduce negative interactions but also focus on improving emotion regulation skills to foster positive interactions. The implications, significance, limitations, and directions for future research have been discussed.

선행연구들은 성공적인 서비스회복을 위해 다양한 요인들을 발굴하는데 노력하였으나, 조직시스템과 심리적 차원에 관한 연구는 상대적으로 부족하였다. 본 연구는 이러한 점에 착안하여 고객의 서비스실 패 경험에도 불구하고 고객이 재이용할 수 있는 다양한 조건과 맥락에 대해 연구하고자 하였다. 구체 적으로 조직차원 및 개인수준의 상황요소를 통합하여 설명하고자 종업원의 진정성과 서비스회복 시스 템을 동시에 조절변수로 선정하고 검증하였다. 실증분석을 위하여 국내에서 서비스를 경험해본 고객들 을 대상으로 설문조사를 실시하고 수집한 266명의 데이터를 활용하여 분석하였다. 실증분석 결과, 첫 째, 고객의 서비스실패 경험은 재이용의도에 부정적인 영향을 미치는 것으로 나타났다. 둘째, 서비스회 복 시스템과 종업원의 진정성은 고객의 서비스실패 경험이 재이용의도에 미치는 부정적인 영향을 완 화하는 것으로 나타났다. 셋째, 고객의 서비스실패 경험, 서비스회복 시스템 및 종업원의 진정성의 3차 항 상호작용효과를 분석한 결과 서비스회복 시스템과 종업원의 진정성이 높을수록 재이용의도에 긍정 적인 영향을 미치는 것으로 나타났다. 이러한 연구결과는 선행연구에서 잘 다루어지지 않은 조직시스 템과 심리적 차원의 요소를 확인하였다는 점에서 의의가 있다. 또한 성공적인 서비스회복을 위한 최적 의 조건을 제시하였다. 이러한 연구결과는 서비스회복과 재이용의도에 관한 향후 연구에 중요한 이론 적 함의가 있다.

This study has investigated the impact of customer service failure on reuse intention, and has explored the relevant conditions that alleviate the above relationship. Specifically, service recovery is assumed to be influenced by the organizational system and the psychological factor. Therefore, we examined moderating effects of both the service recovery systems and employee authenticity on the relationships between customer service failure and reuse intention. The survey was conducted on the customer who have experienced various services failure in Korea. The results shown that first, customer service failure had a negative effect on reuse intention. Second, we found that service recovery system and employee authenticity negatively moderated the relationship between service failure and reuse intention. Third, as a result of the three-way interaction analysis, both service recovery system and employee authenticity were high, customer service failure's negative effect was significantly weakened than other conditions. The useful theoretical and practical implications was discussed for the service failure studies.

이 글은 권리의 속성과 권리 주체 간 상호작용을 통해 권리의 개념 자체에 내재되어 있는 권리의 역동성을 소개하고, 권리 교육의 기본 내용 요소를 제시하는 것을 목적으로 하였다. 이러한 목적을 달성하기 위하여 우선 본 연구의 이론적 권리 담론에 해당하는 호펠드(W.N. Hohfeld), 하트(H.L.A.Hart), 웰만(C. Wellman)의 권리 이론을 정리하였다(Ⅱ). 이를 바탕으로 개발한 권리 주체 간 상호작용 모델을 소개하고(Ⅲ), 권리 교육의 내용 요소와 개선 방안을 제시하였다(Ⅳ). 이상의 논의를 정리하며 글을 마쳤다(Ⅴ). 논의 결과, 권리 주체 간 상호작용 모델은 권리 주체와 권리의 작용을 역동적으로 제시하고 있으며, 이를 통해 권리 교육의 내용요소는 다음 세 가지로 압축할 수 있다. 첫째, 권리 보유자는 권리 행사에 대한 자율과 대응에 대한 통제가 가능하다. 둘째, 권리 상대방은 의무와 책임이 따른다. 셋째, 국가는 권한과 책임을 가진다. 이를 바탕으로 현행 사회과 교육과정에서 권리 교육의 내용 요소에 권리 주체간 상호작용을 통해 권리 행사의 역동적인 과정을 설명하고, 권리와 관련한 다양한 개념을 구분해야 한다. 또한 권리 행사 시 발생할 수 있는 다양한 상황인 권리의 무시, 권리의 충돌 상황을 추가해야 한다. 그래서 권리 침해시 구제받는 상황뿐만 아니라 권리의 충돌 상황에서 규범 조화적 해석을 통한 해결 방안을 함께 제시해야 한다.

The purpose of this article is to introduce the dynamics of rights inherent in the concept of rights itself through interaction between rights attributes and rights subjects, and to present basic content elements of rights education. In order to achieve this purpose, first of all, the rights theories of Hoefld (W.N.), Hart (H.L.A.), and Wellman (Wellman, C.), which are the theoretical rights discourses of this study, were summarized (II). Based on this, the interaction model between rights subjects developed was introduced, and the content elements of rights education were presented (III). I finished writing by summarizing the above discussion (IV). As a result of the discussion, the interaction model between rights subjects dynamically presents the action of rights and rights, and through this, the content elements of rights education can be compressed into the following three. Only then, first, the right holder can control the autonomy and response to the exercise of the right. Second, the other party of rights is obligated and responsible. Third, the state has authority and responsibility. Based on this, it is necessary to explain the dynamic process of exercising rights through interaction between rights subjects in the content elements of rights education in the current social studies curriculum, and to distinguish various concepts related to rights. In addition, various situations that may occur during exercise of rights, such as neglect of rights and conflict of rights, should be added. Therefore, it is necessary to present a solution through a harmonious interpretation of norms in the situation of conflict of rights as well as relief in the event of infringement of rights.

산업전시회는 기술 교류와 비즈니스 창출의 핵심 플랫폼임에도 불구하고, 사전등록 자의 실제 방문 전환 실패(No-show)로 인한 운영 효율 저하라는 고질적인 문제를 안고 있다. 본 연구는 전시 운영의 패러다임을 사후 만족도 분석에서 사전 행동 예측으로 전환하고자, 사전등록 단계의 데이터를 활용한 머신러닝 기반 방문 전환 예측 모형을 구축하였다. 본 연구를 위해 2023년 스마트팩토리·공장자동화전(AW 2023) 사전등록자 34,587명의 실제 데이터를 활용하였으며, 참관객의 속성을 직무 적합성, 정보 관여도, 환경적 제약으로 구조화한 '다차원적 속성 상호작용 모델(MAIM)'을 연구 프레임워크로 제안하였다. 분석은 로지스틱 회귀와 나이브 베이즈를 포함하여, 비선형적 상호작용 포 착에 강점을 가진 Random Forest와 Gradient Boosting의 4개 알고리즘을 병렬적으로 비교 검증하였다. 연구 결과, Gradient Boosting 모델이 AUC 0.710으로 가장 우수한 판별력을 보였으 며, Random Forest 모델은 재현율(Recall) 0.860을 기록하며 실제 방문객을 선제적으로 식별하는 데 유의한 결과값을 확인하였다. 특히 로지스틱 회귀를 통한 오즈비(OR) 분 석 결과, 정보 입력 충실도(OR 3.381)가 방문 전환의 가장 강력한 행동 지표임이 확인 되었으며, 실무자급의 높은 직무 적합성과 수도권 거주자의 지리적 접근성이 방문 확 률을 유의미하게 높이는 것으로 나타났다. 본 연구는 전시 참관 행동을 데이터 기반의 확률적 모델로 재정의하고, MAIM 프레임워크를 통해 마케팅 타겟팅 효율을 약 29.8% 개선할 수 있는 실무적 근거를 제시하였다는 데 의의가 있다. 이는 향후 전시 산업이 지능형 데이터 관리 체계로 진화하는 데 학술적·실천적 토대를 제공할 것으로 기대된다.

Industrial exhibitions are recognized as essential platforms for technological exchange and business networking. However, the exhibition industry has consistently faced the "no-show" problem, where pre-registrants do not actually attend the event, causing a decrease in operational efficiency. The purpose of this study is to shift the paradigm of exhibition management from post-event satisfaction analysis to pre-event behavioral prediction by developing a machine learning-based prediction model. To achieve this, this study utilized the actual data of 34,587 pre-registrants from the "Smart Factory & Automation World 2023 (AW 2023)." In this study, the Multi-dimensional Attribute Interaction Model (MAIM) was proposed as a new research framework to categorize visitor attributes into Job Fit, Information Involvement, and Environmental Constraints. For the analysis, four algorithms—Logistic Regression, Naive Bayes, Random Forest, and Gradient Boosting—were applied and compared in parallel. The results of this study are as follows. First, the Gradient Boosting model showed the highest discriminative power with an AUC of 0.710. Second, the Random Forest model showed excellent performance in identifying potential visitors, recording a Recall of 0.860. Third, the Odds Ratio (OR) analysis through Logistic Regression confirmed that 'Information Completeness' (OR 3.381) is the most powerful behavioral signal for predicting visitor conversion. Additionally, job fit of working-level staff and geographical accessibility were found to have a significant impact on the probability of attendance. In conclusion, this study redefined exhibition attendance as a data-driven probabilistic behavior and suggested that the MAIM framework can improve marketing targeting efficiency by 29.8%. It is expected that this study will provide a practical and academic foundation for the intelligent digital transformation of the exhibition industry.