Earticle

The purpose of this study was to investigate the effects of a workplace-based work-conditioning program (WCP) on the management of work-related musculoskeletal disorders (WRMDs) in an automobile-parts manufacturing company. In total, 1,110 subjects with WRMDs participated in workplace-based WCP emphasizing function-centered management and ergonomics. We investigated the incidence of WRMDs variables (number of persons diagnosed with industrial accident-related WHMDs, number of cases of WRMD) and financial benefits (cost of workers' compensation insurance and lost work days related to WRMDs) per year before and after WCP. Additionally, we compared self-reported pain intensity and functional disability in subjects with musculoskeletal pain before and after the WCP. Pain intensity was measured using a visual analog scale (VAS), and functional disability was measured by the neck disability index (NDI) and the Oswestry disability Index (ODI). The number of person diagnosed with industrial accident-related WRMDs, the number of cases of WRMD, the cost of workers' compensation insurance and lost work days related to WRMDs per year decreased by 51%, 37%, 34%, and 47%, respectively, and VAS, NDI, and ODI scores decreased significantly after implementation of WCP (p<.05). Thus, the results of the present study suggest that function-centered, workplace-based WCP was effective in managing WRMDs at an automobile-parts manufacturing company.

As construction projects become larger, process plans become more complex, and inadequate process management leads to waste of time and resources. Effective process management requires process management techniques that can identify problems inherent in the process, continuously improve, and reflect interdependent process characteristics. In the field, the day's details by work type and work status are to be entered in the work daily report. However, even when important information is written, it is not directly linked to the overall process management. This study aims to propose specific process management and decision-making plan based on actual worker by visualizing and quantifying the information described in the existing work daily report. It is expected efficient process management to increase reliability and productivity through process management, which can increase the utilization of work daily reports and facilitates organic communication among participants.

With the emergence of work-related musculoskeletal disorders and the associated high cost of injured workers, physical therapists are in a unique position to help employers manage these concerns through multidisciplinary injury prevention programs, education, ergonomics, on-site treatment, and return to work programs. The purpose of this pa-per, through a review of the literature, is to describe the effect that workplace injuries have on employees and the economic burden on employers. Furthermore, this paper will highlight the effectiveness a physical therapist can have in the occupational health setting as part of a multidisciplinary team on ergonomics, employee health, prevention of work-related musculoskeletal disorders, return to work programs, and on-site treatment interventions, such as therapeutic exercise and man-ual intervention. This review of the literature suggests that participation in ergonomics and on-site physical therapy treatment in the workplace (e.g., education, exercise, manual intervention) has a positive effect on decreasing work-related musculoskeletal disorders, decreasing costs associated with these injuries, increasing work productivity, and de-creasing absenteeism and improving presenteeism amongst workers. It is important to ensure that payers, employers, and employees are aware of the crucial role physical therapists can play in occupational health. Physical therapists also need to advocate for their role in occu-pational health and offer expert care to workers in a nontraditional manner.

The purpose of this study is to explore the meaning of the volunteer management experience of employees in charge of volunteer work at volunteer demand organizations. For gathering data, a focus group interview was conducted for about two hours at October 31, 2019 with 5 employees in charge of volunteering at volunteer demand organizations in Pyeongchang-gun. The collected data were analyzed by the thematic analysis used by Braun and Clarke. As a result of this study, two themes and 11 sub-themes were derived. The two themes are “Attempting various ways to recruit necessary volunteers” and “Inconvenience of sensitively managing volunteers with doubts about volunteering.” Based on these results, it was suggested to improve and enact ordinances, clarify the main body of volunteer management and strengthen its authority, establish a professional volunteer database, and prepare and implement systematic and consistent volunteer education, etc.

This study empirically analyzed organizational cultural factors affecting internal conflicts within a public sports facility management corporation. Results indicated significant negative correlations between organizational communication leadership, interpersonal relationships, job environment satisfaction, and internal conflict presence. However, logistic regression identified only job environment satisfaction as significantly influencing internal conflicts, revealing that a one-point increase in job environment satisfaction reduced conflict occurrence probability by approximately 71.2%. The findings emphasize improving the job environment in public sports organizations as a primary conflict management strategy and provide policy implications for enhancing organizational culture and working environments.

본 연구는 재난안전관리 분야 공무원의 직무스트레스와 직무열의에 영향을 미치는 요인을 분석하고, 그 효과가 직군별로 어떻게 상이하게 나타나는지를 실증적으로 규명하고자 수행하였다. 직무요구–자원 (Job Demands–Resources, JD-R) 모형을 분석 틀로 설정하고, 설문조사를 통해 수집된 자료를 바탕으로 요인분석과 회귀분석을 실시하였다. 분석 결과, 업무과부하, 역할갈등, 일–가정 갈등과 같은 직무요구 요인은 직무스트레스를 유의하게 증가시키는 반면, 조직지원인식과 사회적 지지는 직무열의를 유의하게 증진시키는 것으로 나타났다. 특히 조직지원인식은 직무열의의 주요 구성요소에 가장 큰 영향을 미치는 요인으로 확인되었다. 이러한 결과는 일반직, 소방직, 해양경찰직 간에 차이가 있음을 시사하며 직군별 직무특성과 조직 환경의 중요성이 확인되었다. 이를 통해 본 연구는 재난안전관리 공무원의 직무관리와 조직 차원의 지원 전략 수립에 실증적·정책적 시사점을 제공한다.

This study examines the factors influencing job stress and work engagement among public officials in the disaster and safety management sector and explores whether these effects differ across occupational groups. The Job Demands–Resources (JD-R) model is adopted as the analytical framework, and survey data were analyzed using factor analysis and regression analysis. The results indicate that job demands, including work overload, role conflict, and work–family conflict, significantly increase job stress, whereas job resources—particularly perceived organizational support and social support—enhance work engagement. Among job resources, perceived organizational support emerged as the most influential factor in promoting key dimensions of work engagement. In addition, the relationships among job demands, job resources, job stress, and work engagement varied across occupational groups. These findings underscore the importance of job characteristics and organizational context and provide empirical implications for strengthening organizational support systems for public officials in disaster and safety management.

Outpatient prescription examination work by hospital pharmacist prevent probable occurrence of pharmaceutical incidents and reduce patient's discomfort and mental suffering. Eventually, it provides good quality medical treatment to patients. Futhermore, it can contribute to hospital's finance by examining the content relating to curtailment of medical profit by insurance system. This research has been carried out to reduce the percentage of outpatient prescription reissue by enforcing outpatient prescription management work such as finding out the errors of dosage and directions and confirming the overlapping prescriptions of those patients who have examined over 2 clinics in the hospital on same day. For those outpatient prescription reference starting from January 2007 to May 2007, we have calculated the percentage of revision and reissue separately. Based on this result, we have strengthened outpatient prescription reference and compared those of June 2007 to October 2007. We have made improvement plans which include an addition and itemization of outpatient prescription reference list by going through investigation. After examining the prescription, we have computerized the record of the revised context and thus reduced the statistic omission and the statistic required time. Moreover, we have monthly notified medical departments of the prescription revision statistic context by phone calls and thus made the feedback system with medical departments. When referencing the monthly outpatient prescription, the percentage of revision has been increased by 54% (3.6% vs5.54%). Monthly outpatient prescription reissue has been reduced by 24% (1.1% vs 0.84%). It has been reduced greatly; in June 2007, before the start of the improvement activity it was 1.5% but in October 2007, it was 0.51%. It has significantly reduced patient's discomfort of comimg back from drugstore outside of hospital to hospital to issue a renewed prescription. To promote medical services for outpatient in the future, pharmacist's active outpatient prescription management work, feedback of medical departments, and computer program's maintenance and development are necessary. In addition, it would be possible to accomplish sustaining work development and patient's service improvement by the backing of obligating hospital pharmacists' outpatient prescription examination work.

조종사의 역할은 항공사의 안전에 절대적으로 중요하다. 초기 비행훈련 단계에서 군과 민간 출신별 실제 비행에 필요한 조종사 역량 습득에 차이가 있는지를 확인하기 위해, 본 연구에서는 배경별 교육훈련의 진행상황과 효과를 분석하여 차별화된 역량기반 교육을 연구하고자 한다. 특히, 업무안배 능력은 다른 조종역량에 대한 이해가 바탕이 되어야 하여, 타 조종역량이 업무안배에 미치는 효과를 분석하여 교육 방안을 제시하고자 한다. 이를 위해 군과 민간 출신에 따라 ICAO가 정의한 8개 역량 중 정기 숙련도 점검 결과에 차이가 있는지 여부를 판단하며, 군과 민간 출신의 평균 차이 및 두 집단의 업무안배에 미치는 조종역량 요인을 분석하였다. 분석결과 업무안배에 미치는 요인으로서 의사소통 능력과 상황인식 능력이 중요한 요인으로 분석되었으며, 군출신의 경우는 상황인식 능력이 뛰어날수록 업무안배 능력이 높은 것으로 나타나는 반면, 민간출신의 경우 의사소통 능력이 뛰어날수록 업무안배 능력이 높아지는 것으로 나타남에 따라 업무안배 교육에 출신에 따른 차별화된 교육이 필요한 것으로 나타났다.

The pilot's role is absolutely critical to the safety of an airline. It can be predicted that there is a difference in the acquisition of pilot competency required in actual flight at the initial flight training stage. In this study, the progress and effects of education and training for each background are analyzed, and differentiated competency-based training is to be studied. By sampling a sample of civil airline pilots, we are trying to determine whether there is a difference in the results of the regular proficiency check among the eight competencies defined by ICAO according to military and civil backgrounds. Accordingly, an independent t-test was conducted to test the average difference between the two groups, from the military and civilian origin, to confirm the average difference in the piloting competency between the groups. Based on these results, it will be helpful to design future training courses.

본 연구의 목적은 학교현장에서의 사례관리 표준지침안을 개발하는 것이다. 이러한 목적을 이루기 위하여 문헌연구, 설문 조사, 델파이 조사가 수행되었다. 설문 조사에는 325명의 실무자가 참여하였고 델파이 조사에는 22명의 실무자와 10명의 연구자가 참여하였다. 연구를 통하여 9개의 범주를 가진 사례관리 표준지침안을 도출하였다. 9개의 범주는 1) 학교현장의 사례관리 개념 2) 사례관리자의 자격 3) 가치와 윤리 4) 이론과 지식 5) 운영체계 6) 사례관리 과정 7) 기록 8) 집중 사례관리 수 9) 사례관리자의 전문적 발전과 소진예방을 위한 조치를 포함하였다.

The purpose of this study was to develop standards for school social work case management. To achieve this purpose, literature review, survey, and delphi survey were conducted. 325 practitioners participated in survey and 22 practitioners and 10 researchers participated in delphi survey. The results of this study showed standards with 9 categories: 1) concept of school social work case management 2) qualification of case manager 3) value and ethics 4) theory and knowledge 5) operating system 6) case management process 7) recording 8 ) caseload 9) professional development and prevention of burn-out

본 연구의 목적은 Flipped Learning(FL) 기반 사례관리론 수업이 사회복지전공 학생들의 사례관리 수행 역량 향상에 미치는 효과를 검증하는 데 있다. 이를 위해 2025학년 1학기 경기지역 P대학교에서 사례관리론을 수강한 학생 29명을 대상으로 단일집단 사전․사후 설계를 활용한 양적 분석을 실시하였으며, 아울러 학습경험의 의미를 심층적으로 탐색하기 위해 총 8명을 대상으로 초점집단인터뷰(FGI)를 수행하였다. 사례관리 7개 단계(준비–사정–계획–개입–점검․모니터링–종결–성찰)에 기반한 22개 역량에 대해 기술통계, 대응표본 t-검증, 효과크기(Cohen’s d) 분석을 실시하였으며, 질적 자료는 주제 분석을 통해 범주화하였다. 연구 결과, 사례관리 역량의 모든 항목에서 통계적으로 유의미한 향상이 나타났으며(p<.001), 사전 평균 2.90점에서 사후 4.11점으로 약 1.2점 증가하였다. 특히 사례관리 전 과정의 구조적 이해, 개입계획서 작성 능력, 클라이언트 변화를 객관적으로 평가하는 역량에서 가장 큰 향상 폭이 확인되었다. 효과크기 분석에서도 모든 항목이 Cohen’s d –1.03에서 –1.42로 나타나 매우 큰 수준의 교육적 효과를 보여주었다. 질적 분석에서는 FL 방식이 사전학습을 통해 학습 준비도를 높이고, 사례분석 중심의 대면활동과 현장 멘토링을 통해 문제 해결 능력, 협업, 비판적 사고가 강화되었으며, 전체적인 수업 만족도 또한 높은 것으로 나타났다. 본 연구는 FL 기반 사례관리 교육의 효과를 실증적으로 검증한 선도적 연구로서, 사회복지 실천교육에서 이론–실천 연계성을 강화하기 위한 교수학습모형 개발의 중요한 기초자료를 제공한다. 또한 양적․질적 통합 분석을 통해 FL 방식이 학습자의 실제 실천기술 향상에 기여함을 확인함으로써 사회복지 교육에서의 FL 적용 확대 가능성과 정책적․교육적 시사점을 제시하였다.

The purpose of this study is to examine the effectiveness of a Flipped Learning (FL)-based case management course in enhancing social welfare students’ case management competencies. A one-group pretest?posttest design was employed with 29 students enrolled in the Case Management course at P University in Gyeonggi Province during the first semester of 2025. Quantitative analyses were conducted using descriptive statistics, paired-sample t-tests, and effect size (Cohen’s d) calculations on 22 competency indicators across seven stages of case management (intake/preparation, assessment, planning, intervention, monitoring, termination, and reflection). To explore the depth and meaning of students’ learning experiences, qualitative data were collected through focus group interviews (FGI) with eight voluntarily participating students and analyzed using thematic analysis. The findings indicate statistically significant improvements across all case management competencies (p < .001), with mean scores increasing from 2.90 (pretest) to 4.11 (posttest), an average gain of approximately 1.2 points. The most substantial improvements were observed in students’ structural understanding of the overall case management process, their ability to develop intervention plans, and their capacity to evaluate client change objectively. Effect size analyses revealed very large effects for all competency items, with Cohen’s d ranging from ?1.03 to ?1.42. Qualitative results further demonstrated that the FL model enhanced learners’ readiness through pre-class learning, strengthened problem-solving, teamwork, and critical thinking through interactive case analysis, and improved practical judgment through professional mentoring. Overall satisfaction with the FL-based learning experience was also high. As one of the early empirical studies verifying the effectiveness of FL-based case management education, this study provides meaningful evidence for advancing teaching?learning models that enhance the linkage between theory and practice in social work education. By integrating quantitative and qualitative analyses, the study demonstrates the practical value of FL in improving real-world case management competencies and offers educational and policy implications for expanding FL approaches in social work curricula.

목적: 본 연구는 간호사의 통증관리 태도, 공감역량, 건강한 근무환경의 질 인식과 암성 통증관리 수행 정도 간의 관련 요인을 확인하고자 하였다. 방법: 자료는 SPSS/WIN 24.0 프로그램을 이용하여 분석하였다. 일반적 특성은 기술통계로 요약하였으며, 집단 간 차이는 독립표본 t-검정과 일원분산분석 및 Scheffé 사후검정을 통해 확인하였다. 변수 간 관계는 Pearson 상관계수를 이용하여 분석하였고, 위계적 회귀분석을 통해 암성 통증관리 수행과 관련된 요인을 규명하였다. 결과: 통증관리 태도는 성별, 연령, 학력, 종교, 임상경력, 근무부서에 따라 유의한 차이를 보였다. 공감역량은 연령, 학력, 암성 통증 관련 교육 이수 여부에 따라 높게 나타났다. 건강한 근무환경의 질 인식은 연령과 교육 이수 여부에 따라 유의하게 높았다. 암성 통증관리 수행은 통증관리 태도(r=.20, p=.002), 공감역량(r=.32, p<.001), 건강한 근무환경의 질(r=.48, p<.001)과 정적 상관을 보였다. 위계적 회귀분석 결과, 통증관리 태도(β=.17), 공감역량(β=.14), 건강한 근무환경의 질(β=.40)이 암성 통증관리 수행과 관련된 요인으로 확인되었으며, 이들 변수는 전체 변량의 27%를 설명하였다. 특히 건강한 근무환경의 질이 가장 강력한 관련 요인으로 나타났다. 결론: 간호사의 통증관리 태도, 공감역량, 건강한 근무환경의 질 인식은 암성 통증관리 수행과 관련성이 있는 요인으로 확인되었다. 본 연구 결과는 향후 간호실무에서 암성 통증관리 수행을 증진하기 위한 기초자료로 활용될 수 있다.

Purpose: This study examined the relationships among nurses' pain management attitudes, empathy com- petence, and perceived quality of the healthy work environment and their associations with self-reported cancer pain management performance. Methods: Data collected in July 2025 were analyzed using SPSS/WIN 24.0. Descriptive statistics summarized general characteristics; independent t-tests and one-way ANOVA with Scheffe? tests examined group differences. Pearson’s correlations assessed relationships, and hierarchical multiple regression identified factors associated with self-reported cancer pain management performance. Results: Pain management attitudes differed significantly according to gender, age, educational level, religion, clinical experience, and department. Empathy competence was higher among older nurses, those with higher educational levels, and those who had completed cancer pain-related training. Perceived quality of the healthy work environment was also significantly higher among older nurses and those who had received training. Self-reported cancer pain management performance was positively correlated with pain management attitudes (r=.20, p=.002), empathy competence (r=.32, p<.001), and perceived quality of the healthy work environment (r=.48, p<.001). In the hierarchical multiple regression analysis, pain management attitudes (β =.17), empathy competence (β=.14), and perceived quality of the healthy work environment (β=.40) were significantly associated with self-reported cancer pain management performance; the work environment showed the strongest association. Together, these variables accounted for 27.0% of the variance. Conclusion: These findings suggest that pain management attitudes, empathy competence, and perceived quality of the healthy work environment are associated with self-reported cancer pain management performance. The results may serve as foundational data for future nursing practice.

기록관리기준표는 공공기관에서 생산한 기록물의 체계적인 관리 및 업무 처리를 위해 단위과제별로 처분기준을 제시한 표이다. 기록물 관리 전문요원들에게는 기록물의 평가 기준이 되지만, 대부분의 공무원들에게는 자신의 업무와 관련된 공문서를 편철하는 파일철로 인식하고 있다. 또한, 기록관리기준표는 매년 정교화 되고 있지만, 기록관리기준표의 정교함이 모든 공무원들 업무에 반영이 되는지는 의문이 든다. 전자정부법이 도입되고, 업무관리시스템이 적어도 한 번 이상 고도화된 현시점에서도 추상적이고 업무가 아닌 사람이나 직책에 기반을 둔 단위과제카드 신설을 요청하는 경우가 발생하고 있다. 따라서 이번 연구는 공공기관에서 기록관리기준표에 따라 작성된 단위과제(카드)를 공무원들이 어떻게 하면 쉽게 접근하고 사용할 수 있는지의 고민에서 시작됐다. 이를 위해 기록관리기준표 인식에 대한 설문조사 및 업무를 하면서 발생하는 여러 가지 오류 사항들을 분석하고 문제 해결을 위해 공무원이라면 필수적으로 작성하고 인지하고 있는 업무분장표와 연결 방안을 대안으로 제시했다. 본 연구는 기록물 관리 전문요원이 아니더라도 소속 기관의 기록관리기준표를 누구나 쉽게 사용할 수 있는 방안에 대한 연구이 다. 생산단계에서부터 적합한 단위과제카드에 문서를 편철할 수 있도록 도움을 제공한다는 점에서 본 연구의 의의가 있다.

The record management standard table is a table that presents disposal standards for each unit task for the systematic management and business processing of records produced by public institutions. It is a standard for evaluating records for records management professionals, but most public officials recognize it as a file that compiles official documents related to their work. The records management standard is being refined every year, but it is questionable whether the sophistication of the records management standard is reflected in the work of all public officials. Although Electronic Government Act have been introduced and various business management systems have been advanced at least once, there are cases in which a new unit task card based on a person or position rather than work is requested. Therefore, this study began with the question of how public officials can easily access and use unit tasks (cards) prepared in accordance with the record management standard table in public institutions. To this end, a survey on the recognition of the record management standard and various errors that occur while working were analyzed, and to solve the misclassification problem, the task division table and connection plan, which are essential for public officials, were presented as alternatives. This study is a study for ways that anyone can easily use the records management standards of the agency’s record management standards. This study is meaningful in that it provides help to organize documents on appropriate unit task cards from the production stage.

Purpose: This study conducted a work-system analysis using the Systems Engineering Initiative for Patient Safety (SEIPS) framework to assess the flow of health-related information, and the current status of health management tasks for individuals with disabilities (IWD) in supportive housing. Methods: This qualitative study utilized focus groups. Participants included a head of supportive housing, a team leader, a care coordinator and three personal support workers for IWD. Semi-structured interviews were guided by the SEIPS framework to explore the components of persons, tasks, tools and technology, organization, and environments. Results: This study identified five key themes within the five SEIPS components: (1) disparities in role identity and health literacy among staff, (2) challenges in health care support reflecting a person-centered approach, (3) barriers in health-related information exchange and communication tools, (4) needs for organizational strategies or information communication, and (5) needs for integrating health-related information across external healthcare institutions. Additionally, 10 sub-themes were identified. Conclusion: These findings provide a comprehensive system-wide perspective and offer insights into the systematic approaches needed to improve healthcare processes and structures within disability supportive housing. Specifically, healthcare providers and effective tools for integrating health-related information are identified as critical components.

Purpose: This study was done to explore how nurses manage the boundary for work-family balance. Methods: Data were collected through in-depth interviews from February 1 to May 28, 2012. Participants were 13 married nurses with children. The constant comparative method was adapted for data analysis. Results: In this study, nurses' work-family boundary management had characteristics of integration, maintenance and control, but it was adjusted and modified over time as the order of priorities was rearranged according to changes in internal cognition and family support. Nurses strategically persuaded their families to understand their work and share housework in an effort to integrate work and family, while controlling them by managing working hours and time for themselves. Conclusion: The results of the study indicate that nurses' work has an impact on family life due to heavy workload and insufficient time, however the work-family balance can be successfully maintained with the effective separation of the two areas.

There have been growing interests in work process analysis methodology, ever since ISO 15489 and DIRKS were introduced to the Korean archival and records management community. It is because the methodology has been expected to provide with much needed information, with which records management programs could be designed. The information encompass from those needed in developing macro-organizational framework such as business classification schemes, to those essential to identify exact points of time, at which records management systems should capture records during each phase of business process. The Korean community, however, currently possesses a surprisingly scanty understanding of the methodology. The present paper aims to promote its understanding among Korean archivists and records managers, by reviewing an Australian standard of Work Process Analysis for Recordkeeping(AS 5090). It begins with drawing attention to the fact that the work process analysis is utilized in diverse areas, encompassing systems development, organizational re-engineering, and human resources management in business settings. When the methodology is implemented in records management settings, therefore, focus should be lied in finding out ways of creating and capturing records from the routine business activities. The paper then reviews the relationship among the three standards, AS 5090, DIRKS, and ISO 15489. Most parts of the paper are dedicated to review AS 5090 in detail, with examples. The paper also provides with output forms to be used to organize and represent results from the analysis.

본 연구는 사례관리자의 인권노출, 인권시각, 인권관점실천방법적용이 사례관리역량에 미치는 영향을 실증적으로 분석하는 것을 목적으로 한다. 전국 시군구 희망복지지원단 및 읍면동의 통합사례관리사 204명으로부터 수집한 자료에 대하여 PLS기반 구조방정식모델분석(Partial Least Square Structural Equation Modeling)을 실시하였다. 연구결과 첫째, 인권노출 → 인권시각 → 인권관점실천방법적용 경로가 확인되었다. 둘째, 인권관점실천방법적용수준이 높으면 사례관리역량수준도 높아졌다. 셋째, 인권관점실천방법적용은 인권노출, 인권시각과 사례관리역량 사이에서 매개효과를 가지는 것으로 나타났다. 연구결과를 토대로,클라이언트 권리옹호자로서 사례관리자에게 필요한 관점과 활동, 교육훈련방안 등에 대하여 논의하였다.

The purpose of this study is to empirically analyze the effects of case managers' human rights exposure, human rights lens, and human rights methods on case management capabilities. PLS-based structural equation modeling was performed on the data collected from 204 case manager. The results of PLS-SEM revealed that the path between human rights exposure, human rights lens and human rights method was identified(human rights exposure → human rights lens → human rights method). The level of case management competence was more likely to increase as the degree of the self-rated human rights method application of case managers increased. In particular, the human rights method application mediated the relationship between human rights exposure, human rights lens and case management competence. The data findings have implications for human rights perspective practice enhancement education or training for front-line case managers acting as advocates of clients.

본 연구의 목적은 한국 사회복지 실천 현장에서 중추적인 역할을 담당하고 있는 사례관리의 분야별 특성을 체계적으로 비교 분석하는 데 있다. 이를 통해 아동, 노인, 장애인, 정신건강, 자활, 지역사회복지관 각 분야에서 나타나는 사례관리의 공통성과 특징을 도출하고, 향후 한국형 사례관리의 표준화 및 질적 제고를 위한 기초 자료를 제공하고자 하였다. 이러한 목적을 달성하기 위하여 본 연구에서는 6개 분야의 대표 매뉴얼을 비교 분석하고 각 분야 실무자를 대상으로 한 초점집단면접을 실시하여 매뉴얼 분석을 보완하였다. 연구결과, 6개 분야는 복합적 욕구 대응, 자원 연계 및 조정, 통합적․전문적 실천, 환경변화와 기능향상이라는 사례관리의 공통 핵심을 공유하고 있었으며, 인간의 존엄성 및 인권보호, 클라이언트의 자기결정권과 주체성 존중, 강점관점과 역량강화의 가치를 공통적으로 지향하고 있었다. 또한 발굴 및 선정, 사정, 계획, 실행/개입, 점검/모니터링, 평가 및 종결의 기본 절차 역시 공통적으로 확인되었다. 반면에 분야 간 차이는 사례관리의 본질적 차이라기보다는 대상 특성과 제도 맥락에 따라 개입 단위, 전문성 구성, 지향 성과, 각 단계의 운영방식이 다르게 나타나는 것으로 해석되었다. 이러한 연구결과를 바탕으로 한국형 사례관리의 표준화와 고도화를 위하여 제언하였다.

This study comparatively analyzes the characteristics of case management across major social work sectors in Korea, including child welfare, services for older adults, disability services, mental health, self-sufficiency programs, and community social welfare centers, in order to provide foundational evidence for the standardization and quality enhancement of Korean case management. Representative manuals from each sector were analyzed, and focus group interviews with frontline practitioners were conducted to complement the document analysis. The findings show that all sectors share a common core of case management that emphasizes responding to complex client needs, linking and coordinating resources, providing integrated and professional interventions, and promoting environmental change to enhance client functioning. Core values commonly identified were human dignity and human rights, respect for client self-determination and agency, and a strengths-based, empowerment-oriented perspective, and all sectors followed a similar process of case identification and selection, assessment, planning, implementation/intervention, monitoring, and evaluation and termination. On the other hand, sectoral differences were interpreted not as fundamental differences in the nature of case management itself, but as variations in the unit of intervention, professional composition, intended outcomes, and the way each step of the process is operationalized, depending on client characteristics and institutional contexts, and the study proposes directions for the standardization and advancement of a Korean model of case management.

본 연구에서는 재난시 피난관리의 효과적인 대응을 위하여 3차원 공간정보를 사용함으로서 안전을 확보하고 인명의 피해와 사고의 확대를 방지하는데 사용할 수 있는 3차원 시간정보화 기술을 연구하 고 또한 안전관리정보 및 방재(소방) 및 CCTV 정보와 3차원 공간정보를 연계하여 구축함으로서 안전 업무를 개선하여 향후 시설물 방재대책 수립 시 발전방향을 제시하고자 한다.

In this study, by using 3D spatial information for effective response of evacuation management during disasters, we study 3D time informatization technology that can be used to secure safety and prevent the expansion of human injury and accidents, as well as safety management information and disaster prevention. By establishing a link between (firefighting) and CCTV information and 3D spatial information, we will improve the safety work and present development directions when establishing disaster prevention measures for future facilities.

본 연구는 대학의 사회복지 교과과정 중 사례관리과정의 내용구성에 대한 합의를 도출하기 위한 목적으로 델파이 연구방법을 활용하였으며 그 조사결과를 보완하기 위해 선행연구와 사회복지학의 교과목 지침서 내용과 비교하였다. 연구대상은 사례관리에 대한 전문지식을 충분히 가지고 있는 전문가로 사회복지학과 교수 10명과 사회복지실천전문가 10명이며, 2009년 12월 말부터 2010년 4월에 걸쳐 이들에 대해 델파이 조사를 2차에 걸쳐 실시하였다. 조사도구는 사례관리론 교과목의 지위와 교과목 구성내용에 관한 중요도를 묻는 내용으로 문헌조사를 통해 총 75개의 항목으로 구성된 설문지를 개발하여 사용하였다. 조사결과, 사례관리 영역별 순위에서 개별적 사정과 진단이 사례관리교과과정 개발 시 가장 우선적으로 고려되어야할 부분으로 나타났고, 개별 항목별 순위에서는 클라이언트의 능력과 서비스 욕구 사정능력, 계획수립 시 클라이언트의 욕구와 가족참여에 대한 인식, 재사정에 기초하여 서비스와 욕구를 재정의 하는 능력, 협력적으로 기관을 동원하는 능력, 사례관리의 개념 등이 향후 교과목 개발에서 강조되어야 할 부분으로 나타났다. 본 연구는 현장실천가와 교수진 두 전문가의 의견을 모두 반영하여 사회복지영역에서 사례관리 교과목의 기초적 커리큘럼 관련 방안을 제공하였다는 점에서 의의를 갖는다.

The purpose of this study was to suggest the direction of case management college curriculum development in social welfare using a two-stage delphi study. Ten professors of social welfare and ten social workers with a sufficient expertise about the case management were chosen for eliciting the experts' view of case management curriculum. The survey was conducted from late December 2009 to April 2010. The survey instrument used in this study was developed through a literature review and finally seventy five items which were inquired about the importance of curriculum content were included in the instrument. As a result, "the individual assessment and diagnosis“ was appeared as a top priority for case management curriculum development in categorical ranking, “the ability to assess client's function and service needs“, ”the recognition of the client's needs and family participation in establishing plan”, “the ability to re-idenify client's needs and service based on reassessment,” "the ability to mobilize agencies in collaborative efforts“ and " the knowledge of case nagement concept” were appeared as an area that should be highlighted in each item ranking. This study was meaningful that it provided the basic case management curriculum-related measures reflecting all the opinions of two experts like field practitioners and faculty of social work.

재정이 취약한 서민의 주거안정을 목적으로 국민주택을 공급하고자 주택법을 개정하여 기금지원 금융체계를 확립하였다. 기금취급 승인이 완료되면 사업장의 공정율에 따라 자금을 집행한다. 이때 건설자금관리 기성고 지침에 따라 기성율을 반영하며, 표준공정 비율표에 의해 지원금액을 산정한다. 그러나 건설자금 공사관리 기성고율이 건설사 시공 공정율보다 낮게 책정되어, 자금조달에 어려움을 겪고 있다. 또한 최근 건축 트렌드는 대형, 초고층 시공이나 이로 인한 공정율이 반영되지 않고 기존의 기성고율을 적용함에 따라, 현실과 상이한 문제점이 발생하고 있다. 이로 인해 기금지원 사업장의 소요자금을 적기에 지원받지 못하고 있는 실정이다. 이에 최근 건설공사 형태에 따른 도시주택기금 건설자금 관리(기성고 확인) 업무의 제도 변화가 필요하다. 본 연구에서는 도시주택기금 건설자금 공사관리 효율화 방안을 제시하고자 한다.

The fund support financing system was established by revising the Housing Act to supply national housing for the residential stability of people with poor finances. After the fund trading is approved, the fund is spent in accordance with the progress of the construction. The work completion rate is applied according to the completed amount of construction fund management, and the amount of funding is calculated according to the standard progress rate table. However, construction companies are having difficulty in securing financing because the construction fund and work management completion rate are lower than the construction progress rate of the construction companies. Furthermore, existing work completion rate does not match the reality because the recent construction trend is in larger and taller buildings, but the progress rate does not reflect this trend and the existing rate is applied instead. Consequently, funded construction sites are not receiving the required funds at the right time. Therefore, the construction fund and work management (checking the work completion rate) system of the urban housing fund needs to be changed in accordance with recent construction work types. In this paper, a method to establish an efficient construction fund and work management for the urban housing fund is presented.