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Purpose: This study was conducted to investigate and analyze how the motivation of 4-year dental technology students influences their choice of a major program, the factors contributing to their satisfaction with it, and how these factors affect their adaptation to university life. This study aimed to provide the fundamental insights for developing a program that supports students in successfully adapting to university life and major studies. Methods: A total of 204 (90.7%) self-administered questionnaires were collected from dental technology students of K University in Gangwon-do for the final analysis. Using IBM SPSS Statistics version 21.0 (IBM), technical analysis, t-test, ANOVA, correlation analysis, and linear regression analysis were performed. Results: In regard to motivation for major choice, ‘intrinsic motivation (3.48)’ was slightly higher than ‘extrinsic motivation (3.47)’, in regards to major satisfaction, ‘relationship satisfaction (4.14)’ was the highest, in regards to adaptation to university life, ‘social adjustment factors (3.79)’ was the highest. Of the factors of satisfaction in major on the adaptation to university life, ‘subject satisfaction factors (p<0.05)’ and ‘perception satisfaction factor (p<0.05)’ were shown to have statistically significant relationships, and the explanatory power of the model was shown to be 44.6%. Conclusion: The results of this study indicate that dental technology students are highly motivated in selecting their major and show strong motivation to adapt to their major studies after admission. However, they would benefit from job shadowing opportunities with dental technologist and career lectures through various extracurricular programs starting from their first year to better facilitate their transition and future career paths.

이 연구는 전통적인 강의와 플립드 러닝 팀 협동학습 적용에 따른 수업경험, 의사소통 불안 차이와 학습만족도 및 학습지속의향 정도를 알아보기 위한 연구로 간호대학생 54명을 대상으로 수행되었다. 전통적인 강의를 4주, 플립드 러닝 기반 협동학습을 4주 수행한 후 변수값의 차이를 paired t- test로 비교하였다. 연구결과 학습자의 수업경험은 정서적영 역의 정서적 상태변인과 활동성 변인 모두 강의식 전통학습보다 플립드 러닝 기반 팀 협동학습 이후 평균값이 통계적으로 유의하게 높았으며(t=-3.80, p=.000; t=-3.35, p=.001), 동기적영역의 변인인 수업활동조절(t=-3.07, p=.003), 자신의 능 력(t=-2.48, p=.016), 수업참여 정도(t=-3.25, p=.002)에서도 플립드 러닝 기반 팀 협동학습에서 평균이 통계적으로 유의 하게 높았다. 플립드 러닝 기반 팀 협동학습이 의사소통 불안(t=1.85, p=.069)을 개선하는 데 통계적으로 유의한 결과를 보이지 않았다. 대학생 상대로 연구한 협동 학습 적용 결과 수업 만족도가 높았으며 지속적인 학습의 관심을 보였다.

This study was performed to explore the difference in communication anxiety and class satisfaction after taking the traditional lecture and flipped learning lecture. Fifty four nursing students participated in this study. The study design was one group pretest-posttest design. 4 weeks traditional lecture and 4 weeks flipped learning lecture was applied. Flipped learning was ineffective in improving communication anxiety (t=1.85, p=.069) of nursing students. But emotional state variables and activity variables in the emotional domain were significantly higher after taking the flipped learning lecture(t=-3.80, p=.000; t=-3.35, p=.001). In addition, all of the variables were higher in the flipped learning based team, in the control of the class activities (t=-3.07, p=.003), personal ability (t=-2.48, p=.016), and class participation(t=-3.25, p=.002). Flipped learning is therefore considered to be effective in training nursing students. This study suggested to investigate the effectiveness of flipped learning and learners’ satisfaction.

Purpose: This study aims to examine the relationships among social discrimination, subjective health, and personal satisfaction based on the country of origin. Methods: The analysis was based on 16,958 immigrants who participated in the National Survey of Multicultural Family 2015 in Korea. This study conducted stratified cross-analysis of social discrimination for the differences in subjective health and personal satisfaction. Multivariate-adjusted odds ratios and 95% confidence intervals for the relationships among social discrimination, subjective health, and personal satisfaction were examined with multivariable logistic regression. Results: There were differences in experience of social discrimination, subjective health status, and personal satisfaction according to the country of origin. Groups without the experience of social discrimination had better subjective health and personal satisfaction than the other groups. Conclusion: This study demonstrates that a discrimination prevention program needs to be developed based on a cultural approach

The study examines the relationships among employee's goal orientation, IT personnel competency, personal effectiveness. The goal orientation includes learning goal orientation, performance approach goal orientation, and performance avoid goal orientation. Personal effectiveness consists of personal work satisfaction and personal work performance. In general, IT personnel competency refers to IT expert's skills, expertise, and knowledge required to perform IT activities in organizations. However, due to the advent of the internet and the generalization of IT, IT personnel competency turns out to be an important competency of technological experts as well as employees in organizations. While the competency of IT itself is important, the appropriate harmony between IT personnel's business capability and technological capability enhances the value of human resources and thus provides organizations with sustainable competitive advantages. The rapid pace of organization change places increased pressure on employees to continually update their skills and adapt their behavior to new organizational realities. This challenge raises a number of important questions concerning organizational behavior. Why do some employees display remarkable flexibility in their behavioral responses to changes in the organization, whereas others firmly resist change or experience great stress when faced with the need to alter behavior? Why do some employees continually strive to improve themselves over their life span, whereas others are content to forge through life using the same basic knowledge and skills? Why do some employees throw themselves enthusiastically into challenging tasks, whereas others avoid challenging tasks? The goal orientation proposed by organizational psychology provides at least a partial answer to these questions. Goal orientations refer to stable personally characteristics fostered by "self-theories" about the nature and development of attributes (such as intelligence, personality, abilities, and skills) people have. Self-theories are one's beliefs and goal orientations are achievement motivation revealed in seeking goals in accordance with one's beliefs. The goal orientations include learning goal orientation, performance approach goal orientation, and performance avoid goal orientation. Specifically, a learning goal orientation refers to a preference to develop the self by acquiring new skills, mastering new situations, and improving one's competence. A performance approach goal orientation refers to a preference to demonstrate and validate the adequacy of one's competence by seeking favorable judgments and avoiding negative judgments. A performance avoid goal orientation refers to a preference to avoid the disproving of one's competence and to avoid negative judgements about it, while focusing on performance. And the study also examines the moderating role of work career of employees to investigate the difference in the relationship between IT personnel competency and personal effectiveness. The study analyzes the collected data using PASW 18.0 and and PLS(Partial Least Square). The study also uses PLS bootstrapping algorithm (sample size: 500) to test research hypotheses. The result shows that the influences of both a learning goal orientation (β = 0.301, t = 3.822, p < 0.000) and a performance approach goal orientation (β = 0.224, t = 2.710, p < 0.01) on IT personnel competency are positively significant, while the influence of a performance avoid goal orientation(β = -0.142, t = 2.398, p < 0.05) on IT personnel competency is negatively significant. The result indicates that employees differ in their psychological and behavioral responses according to the goal orientation of employees. The result also shows that the impact of a IT personnel competency on both personal work satisfaction(β = 0.395, t = 4.897, p < 0.000) and personal work performance(β = 0.575, t = 12.800, p < 0.000) is positively significant. And the impact of personal work satisfaction(β = 0.148, t = 2.432, p < 0.05) on personal work performance is positively significant. Finally, the impacts of control variables (gender, age, type of industry, position, work career) on the relationships between IT personnel competency and personal effectiveness(personal work satisfaction work performance) are partly significant. In addition, the study uses PLS algorithm to find out a GoF(global criterion of goodness of fit) of the exploratory research model which includes a mediating variable, IT personnel competency. The result of analysis shows that the value of GoF is 0.45 above GoFlarge(0.36). Therefore, the research model turns out be good. In addition, the study performs a Sobel Test to find out the statistical significance of the mediating variable, IT personnel competency, which is already turned out to have the mediating effect in the research model using PLS. The result of a Sobel Test shows that the values of Z are all significant statistically (above 1.96 and below -1.96) and indicates that IT personnel competency plays a mediating role in the research model. At the present day, most employees are universally afraid of organizational changes and resistant to them in organizations in which the acceptance and learning of a new information technology or information system is particularly required. The problem is due to increasing a feeling of uneasiness and uncertainty in improving past practices in accordance with new organizational changes. It is not always possible for employees with positive attitudes to perform their works suitable to organizational goals. Therefore, organizations need to identify what kinds of goal-oriented minds employees have, motivate them to do self-directed learning, and provide them with organizational environment to enhance positive aspects in their works. Thus, the study provides researchers and practitioners with a matter of primary interest in goal orientation and IT personnel competency, of which they have been unaware until very recently. Some academic and practical implications and limitations arisen in the course of the research, and suggestions for future research directions are also discussed.

The use of global mobile technology has increased exponentially. In particular, a survey of consumers in the Philippines showed that 83% “could not live” without their mobile phones. We investigated factors, such as ease of use and personal innovativeness, to elucidate the consumer adoption of mobile technologies in the Philippines, to integrate existing adoption theories for academics and provide recommendations to practitioners based on our findings. Our research questions are as follows: (1) What key factors drive adoption of mobile technologies by Filipino consumers?; (2) Are Filipino consumers innovative in their use of mobile technologies?; And (3) How can telecom companies retain their customers? A structural equation model, which was built from a survey of 528 mobile Filipino consumers, showed support for repurchase intention to use mobile technologies. The hypotheses were generally supported by variables related to mobile phone usage with the Philippine consumer sample. Results support all of the hypothesized relationships for consumers using mobile technologies. Personal innovativeness did load on both attitude and repurchase intention for mobile applications as originally hypothesized but was strongly loaded for attitude toward using. This research is a first step in understanding the adoption of mobile applications by Filipino consumers. We initially hypothesized that consumer behavior toward mobile applications would involve constructs of innovativeness, ease of use, and satisfaction; however, we found that ease of use was less significant in understanding repurchase intention to use mobile technologies. Personal innovativeness was more important in explaining satisfaction with mobile application attitudes and repurchase intention. The Filipino context of this study also provides other interesting implications. As the Philippines transitions into a more international market, western products start to guide market behavior, particularly consumer adoption.

본 연구는 장애인활동지원서비스의 궁극적인 목적인 장애인 사회참여와 자립의지에 어떠한 영향을 미치는 확인하기 위하여 장애인활동지원서비스 만족도(기관, 이용, 내용)를 세분화하고 사회참여와 자립의지의 직·간접적 효과를 확인하였다. 이를 위해 장애인활동지원서비스를 실행하고 있는 자립생활센터에 6개월 이상 장애인활동지원서비스 이용 경험이 있고, 자발적 참여의사를 밝힌 장애인 218명을 대상으로 2022년 8월 – 10월까지 설문조사를 하였다. 연구분석은 구조방정식으로 직접효과와 매개효과를 확인하였다. 연구결과, 장애인활동지원서비스 기관만족도와 내용만족도의 서비스 중 가사활동, 양육 활동, 출퇴근 활동 지원의 만족은 자립 의지를 높이는 직접 효과가 나타났다. 또한, 서비스 중 양육활동과 출퇴근활동 지원의 만족은 사회참여를 높이는 직접 효과도 나타났다. 한편, 직접효과가 없던 기관 만족과 가사활동 만족은 자립의지를 매개하여 사회참여를 높이는 간접효과를 보였다. 이를 기반으로 사회복지 정책 및 임상적 제언을 제시하였다.

This study analyzed the direct and indirect effects of satisfaction with institution, service method, and service contents of Personal Assistance Service for disabled (PAS) on social participation and selfreliance. A survey was conducted on 218 people with disabilities who had more than six months of experience using the PAS at the Independent Living Center for the Disabled from August to October 2022. Direct and mediating effects were analyzed using a structural equation model. The results showed that satisfaction with institutions, housework, parenting, and commuting activities of PAS directly affected selfreliance support, and satisfaction with parenting and commuting activities had a direct positive effect on social participation. Satisfaction with institutions and housework activities, which had no direct effect, indirectly increased social participation by mediating self-reliance. Based on these results, social welfare policies and practical suggestions are presented.

연구목적: 장애인활동지원사의 직무스트레스, 대처자원, 대처행동이 직무만족도에 미치는 영향을 검증하고자 하였다. 연구방법: 구조화된 설문지를 활용하여 자기기입식 조사로 자료를 수집하였으며, 기술통계, 척도 신뢰도 분석, 요인분석, t-test, ANOVA, 상관분석, 위계적 중다회귀분석을 실시하였다. 연구결과: 직무스트레스의 하위 요인인 역할모호성(β=-.109, p<.05)과 역할과다(β=-.077, p<.05)는 직무만족도에 부적 영향을 미쳐 역할 명확화 및 업무량 조절의 필요성을 시사한다. 대처자원 중 자아존중감(β=.303, p <.001)은 직무만족도에 가장 강한 정적 영향을 나타내 중요한 심리적 자원임을 확인하였다. 가족지지(β=.104, p<.05) 역시 유의한 정적 영향을 보여 가족과 같은 밀접한 사회적 지지망의 중요성을 시사한다. 인권감수성(β=.158, p<.05)은 윤리적 책임감과 타인 존중의 태도가 직무수행에 중요한 역할을 함을 나타냈다. 또한 문제중심 대처행동(β=.338, p <.001)을 선호할수록 직무만족도가 높아 적극적인 문제 해결 태도가 직무만족도 향상에 긍정적으로 작용함을 확인하였다. 결론: 본 연구는 장애인활동지원사의 직무스트레스 관리와 직무만족도 증진을 위한 실질적 방안을 제시하는 데 기초자료로 활용될 수 있다.

Purpose: This study investigated how job stress, coping resources, and coping behaviors influence job satisfaction among personal assistants of persons with disabilities. Method: A structured self-report questionnaire was used. Data were analyzed using descriptive statistics, reliability and factor analyses, t-test, ANOVA, correlation, and hierarchical regression. Results: Role ambiguity (β=-0.109, p<.05) and role overload (β=-0.077, p<.05) were negatively associated with job satisfaction, underscoring the need for clear role definitions and manageable workloads. Among coping resources, self-esteem (β=0.303, p<.001) had the strongest positive effect, followed by family support (β=0.104, p<.05) and human rights sensitivity (β=0.158, p<.05), highlighting their roles in stress mitigation and job adjustment. Preference for problem-focused coping (β=0.338, p<.001) was also positively related to job satisfaction, suggesting that active problem-solving contributes to higher levels of satisfaction. Conclusion: The study provides practical approaches for managing job stress and enhancing job satisfaction among personal assistants of persons with disabilities.

본 연구는 취업 장애근로자의 개인적 특성(인구사회학적, 장애)관련 변수, 기업체 특성관련 변수, 직무만족관련 변수가 전반적 직장만족에 어떠한 영향을 미치는지 실증적으로 규명하는데 연구목적이 있다. 본 연구를 위해 제6차 장애인고용패널조사(2013년) 원자료(raw data)를 활용하였으며, 본 연구와 직접 관련이 있는 873부를 분석에 사용하였다. 자료처리는 빈도와 백분율, 차이검증은 t-검정(t-test)과 일원변량분석(One-way ANOVA), 집단간 차이는 사후검증(duncan-test), 다중공선성(Multicollinearity) 여부에 대해서는 VIF(Variance Inflation Factor) 방식에 의해서, 상관분석(Correlation Analysis) 및 다중회귀분석(Multiple Regression Analysis: Enter Method)을 통해 연구문제를 검증하였다. 본 연구에서 밝혀진 주요 결과로는, 첫째, 개인적 특성과 기업체 특성 변수들은 모두 전반적 직장만족에 유의미한 영향을 미치지 않는 것으로 나타났으며, 이는 결과적으로 장애근로자들에게는 직무만족 변수가 전반적 직장만족에 직접적인 영향을 강하게 미치는 것으로 분석된다. 둘째, 직무만족 요인 중에서도 임금․소득, 직업안정성, 일 내용, 근로환경, 의사소통․대인관계, 인사고과 공정성, 복리후생, 장애인에 대한 이해․수용정도의 변수들이 전반적 직장만족에 강한 영향을 미치는 것으로 나타났다. 이러한 연구결과 및 함의를 근거로 하여 취업 장애근로자의 전반적 직장만족 강화를 위한 직업재활적 측면의 개입방안을 제언하였다.

In this study, personal variables; sociology of population and disability, company variables and job satisfaction variables of workers with disability were empirically examined to find their influences on general work satisfaction. For this study, raw data of the 6th panel survey of employment for the disabled(2013) was used, and among which 873 copies were analyzed. To verify this study, the data was analyzed with frequency and percentage, and the difference was verified by t-test and one-way ANOVA. For a difference between groups, duncan-test was used, and for multicollinearity, correlation analysis and multiple regression analysis: Enter Method were used by VIF;Variance Inflation Factor. Study results shown from the study are as follows. First, it was found that personal and company variables do not have a significant influence on general work satisfaction. It was analyzed that job satisfaction has a significant influence on the general work satisfaction. Second, among job satisfaction factors, variables including salary and income, job stability, duty at work, working environment, communication and interpersonal relation, fair promotion, welfare and understanding and acceptance on the disabled especially affect the general work satisfaction. Based on the study results and implications, intervention plans for reinforcement of general work satisfaction for workers with disabled were suggested in a perspective of occupational rehabilitation.

본 연구는 일몰입을 청소년지도자의 근무지속의지에 영향을 미치는 중요한 매개변수로 가정하고, 청소년지도자의 개인자원과 직무자원, 보수만족이 일몰입과 근무지속의지에 미치는 영향력을 구조방정식 모형에 적용하여 검증하였다. 전국의 청소년시설에 종사하는 청소년지도자를 대상으로 설문조사를 실시하였으며, 회수된 368매의 설문지 중 분석에 적합하지 않은 42매를 제외한 326매가 분석에 활용되었다. 자료는 Amos 22를 통해 분석되었다. 조사를 통해 나타난 결과는 다음과 같다. 첫째, 청소년지도자의 일몰입은 근무지속 의지에 정적인 직접효과를 갖는 것으로 나타났다. 둘째, 청소년지도자의 개인자원과 직무자원은 일몰입에 정적인 직접효과를 갖는 반면, 보수만족은 일몰입에 직접적인 영향을 미치지 않는 것으로 나타났다. 셋째, 청소년지도자의 직무자원과 보수만족은 근무지속 의지에 정적인 직접효과를 갖는 반면, 개인자원은 부적인 직접효과를 갖는 것으로 나타났다. 넷째, 일몰입을 매개로 하여 개인자원과 직무자원, 보수만족이 근무지속 의지에 영향을 미치는지를 검증한 결과 개인자원과 직무자원은 일몰입을 매개로 하여 유의한 간접효과를 가졌다. 마지막으로 본 연구 결과들이 갖는 시사점 및 제한점이 논의되었다.

The purpose of this study was to explore relationships among personal resources, job resources, salary satisfaction, work engagement, and intention to continue working of youth workers. A structural equation model was presented to describe the hypothetical causal relationships among variables. In the model, work engagement of youth workers was assumed as a mediate variable. 326 Youth workers responded to the questionnaires which included five latent variables(personal resources, job resources, salary satisfaction, work engagement, and intention to continue working). The major findings of this study were as follows. First, work engagement had positive effects on changes of youth workers' intention to continue working. Second, work engagement was directly affected by personal resources, and job resources. Third, youth workers' intention to continue of working was directly affected by personal resources, job resources, and salary satisfaction. Fourth, indirect effects of personal resources and job resources were mediated by work engagement. All these findings were discussed for youth work organizations and research.

본 연구는 여성활동보조인의 자기효능감이 직무만족도에 어떠한 영향을 미치는지를 직업의식의 매개효과 검증을 통해 확인하고자 하였다. 이를 위해서 경기지역 40세 이상의 여성활동보조인을 대상으로 설문조사를 통해 자료를 수집하였으며, 결측치를 제외한258부를 분석에 활용하였다. 분석한 결과 여성활동보조인의 자기효능감과 직무만족도와의 관계에서 직업의식은 완전매개효과를 가지는 것으로 나타났다. 이와 같은 연구결과를 토대로 하여 여성활동보조인의 직무만족도를 높이고 삶의 질적 향상을 위한 정책적․실천적 함의를 제시하였다.

This study aimed to identify the effects of self-efficacy on job satisfaction in female personal assistants by verifying the mediating and regulating effect of work ethic. To this end, data collection was executed by conducting a survey of female personal assistants aged over 40 in Gyeonggi province and finally a total of 258 questionnaires excluding missing data were used for an analysis. As a result, it appeared that work ethic had a complete mediating effect on the relationship between self-efficacy and job satisfaction in female personal assistants. Based on the findings from this analysis, this study presented policy and practical implications for increasing job satisfaction and improving quality of life for female personal assistants.

장애인 활동지원제도는 다양한 장애인의 욕구에 대응해야하는 직무특성상 활동보조인의 개인적 역량에 대부분 의존하고 있다고 말할 수 있다. 한편 교육훈련을 통한 서비스 품질의 상향표준화를 위한 노력을 배제한 채, 개인의 역량수준에만 의존할 경우 직무성과의 차이는 오로지 개인차에 의해 설명될 수 밖에 없다. 본 연구는 전통적으로 개인차 변수에 의해 설명되는 직무성과 모형에서 벗어나, 인적자원개발 관점에서 교육훈련 즉 직무지식의 학습을 통한 서비스 상향표준화의 가능성을 제기하는 동시에, 직무지식의 이론적 위치를 개인의 동기적 역량 변수인 자아효능감과 직무성과와의 관계에서 통합적으로 살펴보았다. 본 연구를 위한 자료는 서울지역에서 활동하고 있는 장애인활동보조인을 대상으로 우편설문조사를 통해 수집하였으며, 총 257명의 응답을 최종 분석자료로 사용하였다. 주요 결과는 다음과 같다. 첫째, 활동보조인의 동기적 역량에 해당하는 자아효능감은 직무만족에 정적인 방향에서 유의하게 나타났다. 둘째 활동보조인의 자아효능감과 직무만족과의 관계에서 직무지식의 매개효과는 유의하게 나타났다. 이와 같은 결과를 종합적으로 해석해볼 때 활동보조인의 직무성과의 대리변수인 직무만족은 개인적 역량에 해당하는 자아효능감의 영향력과 함께 교육훈련을 통한 직무지식의 영향력도 공존하고 있음을 확인할 수 있었다. 본 연구는 궁극적으로 장애인의 자립생활 구현을 위한 현실적 방안으로서 활동보조인의 개인적 역량의 중요성과 함께 교육훈련을 통한 직무지식 강화의 필요성을 통합적으로 논의하였다는 점에서 의의가 있다.

This study aims to examine the mediating role of job knowledge in the relationship between self-efficacy and job satisfaction among personal assistants who provide Personal Assistance Service(PAS) to people with disabilities. To achieve a research purpose, a survey was conducted upon personal assistants in Seoul and collected data were analyzed by SPSS 17.0 and AMOS 7.0. The results of this study are as follows. The self-efficacy has statistically significant effect on job satisfaction as mediated by job knowledge. Also, the self-efficacy is directly related to job satisfaction. To demonstrate the medicating effect of job knowledge, the Sobel test was applied. The effect of self-efficacy on job satisfaction is significantly mediated by the job knowledge. Therefore, this study shows that job knowledge has partial mediation effect on the relationship between the self-efficacy and job satisfaction. Through this research, political implication are suggested for improving the quality of Personal Assistance Service in Seoul.

본 연구는 개인기준 완벽주의 및 평가염려 완벽주의와 삶 만족도의 관계에서 주도적 대처가 매개하는지를 검증하고자 하였다. 이를 위해 249명의 대학생을 대상으로 다차원적 완벽주의 척도(FMPS), 완벽성향 척도 개정판(APS-R), 주도적 대처 척도(PCI), 삶의 만족도 척도(SWLS)를 사용하였고, 구조방정식 모형을 통해 검증하였다. 그 결과 개인기준 완벽주의 및 평가염려 완벽주의와 삶의 만족도의 관계는 주도적 대처에 의해 완전 매개되는 것으로 밝혀졌다. 즉, 개인기준 완벽주의가 주도적 대처를 매개로 삶의 만족도에 정적인 영향을 미치는 것으로 나타났다. 위의 결과를 토대로 본 연구의 함의와 한계점에 대해 논의하고, 후속 연구의 필요성을 제시하였다.

The purpose of this study was to examine if proactive coping mediated the association between two dimensions of perfectionism(personal standards perfectionism and evaluative concerns perfectionism) and satisfaction with life. Two hundred forty-nine undergraduate students participated in this study and were asked to complete the Frost’s Multidimensional Perfectionism Scale(FMPS), Revised Almost Perfect Scale(APS-R), Proactive Coping Scale(PCI) and Satisfaction with Life Scale(SWLS). Structure equations analysis revealed a full mediating effect of proactive coping between two dimensions of perfectionism and satisfaction with life. Finally, the implications and limitations of the present study, and directions for future study were discussed.

Purpose: The aim of this study is to identify effects of emotional labor, job stress and personal resources on job satisfaction in home healthcare nurses. Methods: The subjects were 149 home healthcare nurses working for home healthcare centers at 61 hospitals. Data were collected using a structured questionnaire from November 22, 2010 to February 28, 2011 and analyzed with descriptive statistics, t-test, ANOVA, Pearson's correlation, Hierarchical multiple linear regression analysis. Results: The mean score of emotional labor level was 4.23±0.95, that of job stress level 3.39±0.57, that of personal resources 3.38±0.36, and that of job satisfaction 3.31±0.40. There were positive correlations among emotional labor, job stress, personal resources and job satisfaction. After age, educational level, job position, and work period in home health care, and traffic accident were controlled, the variables, emotional labor(β=-.198, p=.034) and personal resources(β=.236, p=.005) turned out to account for 13.3% of the job satisfaction. But job stress was not a statistically significant predictor. Conclusion: Home healthcare nurses were needed to minimize emotional labor and revitalize personal resources in order to maintain a comparatively high level of job satisfaction. Furthermore, it is necessary to carry out systematic education and an organizational management scheme into practice.

연구목적: 본 연구는 중증장애인 경력경쟁채용으로 임용된 공무원의 개인직무적합성과 직무만족, 조직몰입 간 관계를 실증하고 이를 근거로 공직사회에 중증장애인 공무원을 포용하는데 필요한 정책적 시사점을 찾고자하였다. 연구방법: 최근 10년간 중증장애인 경력경쟁채용시험에 합격하여 재직 중인 국가직 공무원을 대상으로 설문조사를 실시, 총 142명의 응답자를 분석대상으로 하여 개인직무적합성이 직무만족을 매개로 조직몰입에 영향을 미치는지를 Baron & Kenny(1986)의 방법으로 검증하였다. 연구결과: 분석대상인 중증장애인 공무원의 개인직무적합성은 조직몰입도 및 직무만족도 모두에 긍정적인 영향을 미쳤다. 중증장애인 경력경쟁채용 공무원의 높은 직무만족은 조직에 대한 높은 몰입으로 이어졌으며 직무만족은 개인직무적합성과 조직몰입의 관계에서 완전매개역할을 하였다.결론: 중증장애인 경력경쟁채용 공무원의 직무배치시 장애적 특성과 직무가 적합될수 있도록 배치해야하며, 직무만족도를 높이기 위한 지원이 필요하다. 또한 장애인공무원의 조직몰입도를 높이기 위해 장애인 인사관리 형평성 제고 및 인사관리자의 전문성 제고가 필요하다는 시사점을 도출하였다.

Purpose: The purpose of this study is to demonstrate the relationship between personal job fit, job satisfaction, and organizational commitment of public officials with severely handicapped Recruited through the Career Competition Employment System, and based on this, to find policy implications to embrace public officials with severe disabilities in the public service society. Method: A survey was conducted on national officials who passed the career competition employment test for the severely handicapped in the last 10 years, and a total of 142 responses were analyzed as data. It was based on the method of Baron & Kenny (1986) to verify whether the personal job fit of public officials who hired severely handicapped people had an effect on organizational commitment through job satisfaction. Results: In order to enhance the job suitability of public officials employing severely handicapped persons with career competition, rational job assignment and job development in consideration of disability characteristics, etc. are required. In order to increase their organizational commitment, policy attention is needed to improve job satisfaction. In addition and it is necessary to improve the equity management of persons with disabilities and improve the professionalism of personnel managers.

The purpose of this study is to investigate the difference of satisfaction with incidental facilities according to the personal characteristics of customers in order for effective management of golf country clubs and provision of fundamental data of marketing strategy for incidental facilities. By convenience sampling method, 186 of customers of golf country clubs located in Daejeon, Chungnam, and Chungbuk were selected as a significant sample. To draw study results, frequency analysis, reliability analysis, independent t-test, and one-way anova were utilized. The results are as following. First, there were partial differences showed in satisfaction of customers with restaurant satisfaction according to their personal characteristics. The longer golf experience customers have, the more differences there were showed in restaurant satisfaction. Second, it seemed that there were partial differences in satisfaction of customers with shower facilities satisfaction according to their personal characteristics. More specifically, the satisfaction with shower facilities showed differences according to monthly wage. Third, the satisfaction of customers with a supplementary exercise facility showed partial differences according to their personal characteristics. In other words, depending on gender, the satisfaction with a supplementary exercise facility showed differences and the satisfaction according to monthly income as well. Thus, for the improvement of customer satisfaction and effective management of a golf country club, it is required to design supplementary exercise facilities with having interior diversified to conduct differentiated marketing considering customer’s gender. Subsequently, it is recommended to differentiate customer benefits and diversify the development of a customized product, considering customers’ monthly income and golf experience.

본 연구는 1인 미디어 이용 만족도를 개인의 심리특성 즉, 감각추구성향과 미디어 인게이지먼트 매개효과를 토대로 규명하고자 하였다. 연구가설을 검증한 결과는 다음과 같다. 먼저 감각추구성향 특성이 1인 미디어의 이용 만족 도에 ‘스릴과 모험추구’ 요인과 ‘경험추구’ 요인이 유의미한 영향을 미치는 것으로 나타났다. 감각추구성향 특성이 미디 어 인게이지먼트에는 ‘탈(脫)억제’ 요인이 긍정적인 영향을 미치는 것으로 나타났고, 미디어 인게이지먼트가 1인 미디어 이용 만족도에는 긍정적으로 유의미한 영향을 미치는 것으로 나타났다. 끝으로 감각추구성향 특성이 미디어 인게이지먼 트를 매개로 하여 1인 미디어 이용 만족도에 미치는 영향을 살펴보면 ‘스릴과 모험추구’ 요인과 ‘경험추구’ 요인 그리고 ‘탈(脫)억제’ 요인이 통계적으로 유의미한 영향을 미치는 것으로 나타났다. 본 연구가 1인 미디어 제작 방향과 마케팅 전략을 수립하는 데 유용한 기초자료가 되기를 기대한다.

The purpose of this study was to investigate the satisfaction of personal media use based on individual psychological characteristics, that is, sensory propensity and media engagement effect. The results of verifying the research hypothesis are as follows. First, it was found that the 'Thrill and Adventure Seeking' factor and the 'Experience Seeking' factor had a significant influence on the use satisfaction of personal media with the characteristics of sensory orientation. It was found that the 'Disinhibition' factor had a positive effect on media engagement, and that media engagement had a positively significant effect on the satisfaction of personal media use. Finally, looking at the effect of the characteristics of sensation seeking on the satisfaction of personal media use through media engagement, the 'Thrill and Adventure Seeking' factor, the 'Experience Seeking' factor, and the 'Disinhibition' It was found to have a significant effect. It is expected that this study will be a useful basic material for establishing the direction and marketing strategy for personal media production.

본 연구는 병사들의 복무기간 중에 나타나는 우울에 대한 대인관계 만족도의 조절효과는 어떠한지 알아 보고자 진행되었다. 조사 대상자는 강원도 지역의 병사 2,994명으로서 조절효과를 알아보기 위한 위계적 회 귀분석이 진행되었다. 연구의 결과는 첫째, 병사들의 병영 내 대인관계 만족도가 병영 외 대인관계 만족도 보다 낮았다. 둘째, 병사들의 교육정도와 복무기간이 우울에 유의미한 영향력을 가지고 있었다. 셋째, 병사 들의 대인관계 만족도가 이들의 우울에 유의미한 영향력을 가지고 있었다. 넷째, 병사의 복무기간이 우울에 미치는 영향에서 이들의 고참관계 및 간부관계 만족도가 유의미한 조절효과를 가지고 있었다. 이러한 결과 를 토대로 병사의 대인관계 증진과 우울 통제에 대한 실천적 제언을 하였다.

The aim of this study is to examine how the personal relation-satisfaction has the moderating effects on the depression of soldiers along their duty period. The participants in this study is 2,994 soldiers in the province of Gang won do. And hierarchical multiple regression analysis was conducted. The main findings are as follows. First, the personal relation-satisfaction within army life was lower than the personal relation-satisfaction beyond army life. The education level and the duty period affected the depression of soldiers. The personal relation-satisfaction affected the depression of soldiers, too. The personal relation-satisfaction with veteran soldiers and the personal relation-satisfaction with officers had moderating effects on the depression of soldiers. Finally, suggestions for improving personal relations and controling depression of soldiers were discussed.

이 연구는 청소년의 여가활동유형에 따른 개인적 특성과 학교생활만족도 및 자아실현의 차이를 규명하기 위하여 472명을 표집하였다. 모든 자료는 SPSS 21.0프로그램을 이용하여 교차분석 및 일원배치 분산분석을 통해 분석하였으 며, 그 결과는 다음과 같다. 첫째, 청소년의 여가활동 유형과 성별, 학년, 성적에 따른 차이를 분석한 결과 여가활동 유형 에 따른 성별의 차이는 남학생은 놀이․오락활동, 스포츠 활동 순으로, 여학생은 취미․교양활동, 놀이․오락활동 순으로 높 게 나타났고, 성적은 통계적으로 유의미한 차이가 없었지만, 성별과 학년은 통계적으로 유의미한 차이가 있는 것으로 나타났다. 둘째, 여가활동유형에 따른 학교생활만족도의 차이를 분석한 결과 전체 학교생활만족도는 통계적으로 유의 미한 차이가 있는 것으로 나타났지만 수업일반과 교우관계는 통계적으로 유의미한 차이가 없는 것으로 나타났다. 셋째, 여가활동유형에 따른 자아실현의 차이를 분석한 결과 자발성만 통계적으로 유의미한 차이가 있었으며, 전체적으로 자 아실현은 통계적으로 유의미한 차이가 없는 것으로 나타나 여가활동참여유형이 청소년의 자아실현에 영향을 미치는 요인은 아님이 밝혀졌다.

The study of 472 people were sampled through the objective sampling methods to identify differences in personal characteristics according to the type of leisure activity among youth and school life satisfaction and self-realization. This data is obtained through a result analyzed by the analysis and a member arranged crossing ANOVA analysis is as follows. First, the type of leisure activity among youth and gender, grade, differences in gender as a result recreation type of the analysis of the differences between the grades of boys playing entertainment activities, sports activities, net, girls hobby education activities, and play. was higher in the order of recreational activities, grades it did not have statistically significant differences, gender and grade was found to have statistically significant difference. Second, the analysis of the differences in school life satisfaction according to the type of leisure activities throughout the school life satisfaction was seen that there is a statistically significant difference between regular classes and fellowship were no statistically significant differences. Third, the factors were the result of significant differences in the willingness but statistically analyzing the differences in self-realization of the recreational type, entirely self-realization is shown that there is no statistically significant difference between leisure activity participation type is affecting the youth self-realization of the this turned out not.

고객의 가치가 뷰티 헤어샵 선택에 미치는 영향과 만족도에 미치는 영향관계를 분석하고, 또한 뷰티 헤 어샵 선택이 만족도에 미치는 영향관계를 분석하여 현재 미진한 뷰티 헤어샵의 소비자 구매행동 연구의 토대를 구축하고자 한다. 2018년 6월 1일부터 6월 20일 사이에 서울과 경 기북부지역의 대학가에 있는 20곳의 뷰티 헤어샵을 방문한 345명의 고객을 대상으로 설문조사를 실시하 였고, SPSS v.20.0의 통계 패키지 프로그램을 활용 하여 분석하였다. 연구결과, 첫째, 고객의 가치에 따 라 뷰티 헤어샵 선택에 미치는 영향(공간 디자인, 서 비스, 헤어 디자인, 사은제도)을 분석한 결과, 가치와 뷰티 헤어샵 선택에 미치는 영향관계는 정(+)의 영 향관계 또는 부(-)의 영향관계를 주는 것으로 나타 났다. 둘째, 가치 요인 중 ‘미래지향’, ‘유행지 향’, ‘건강지향’ 순으로 뷰티 헤어샵 만족도에 정 (+)의 영향관계를 주는 것으로 나타났다. 셋째, 뷰티 헤어샵 선택 속성 요인 중 ‘멤버쉽’, 서비스’, ‘헤어 디자인’ 순으로 미용실 만족도에 정(+)의 영향관계를 주는 것으로 나타났다. 본 연구를 통하여 뷰티 헤어샵 고객의 가치와 선택 의 관계, 가치와 만족도와 관계, 점포선택과 만족도와 의 관계를 규명하였으며, 선행연구들의 연구결과를 뒷받침하는 연구결과를 제시하였다.

This study aims to analyze the causal relationships among personal value, choice and satisfaction from the customers’ of beauty hair shop; it is expected to contribute to the lacking basis of consumer behavior studies in beauty hair shop. The survey was conducted from June 1 to 20, 2018 in 20 with 345 customers visiting 20 beauty hair shops located in Seoul and northern region of Gyeong-gi province and collected data was analyzed with SPSS v.20.0. As results, it is revealed that 1)personal values had significant effects on hair shop choice, that is space design, service, hair design and appreciation system, 2)all the factors(i.e., future-oriented, trend-oriented and health-oriented values) of personal value affected positively satisfaction and lastly, 3)two beauty hair shop choice factors, which are membership and hair design, affected positively satisfaction, respectively. This research confirmed the relations among beauty hair shop customer’s personal value, choice and satisfaction as supporting the previous studies.

본 연구는 퍼블릭 피트니스센터에서 운동 프로그램 참여자의 지각하는 인적서비스 품질, 고객 만족도와 고객 충성도 의 인과효과를 검증하기 위하여 조사연구이다. 설문조사는 연구자가 직접 방문하여 637부의 자료를 수집하였다. 수집된 자료 는 서술통계, 요인분석과 신뢰도분석 그리고 상관분석과 회귀분석을 통하여 인과관계를 검증하였다. 인적서비스 품질과 고객 충성도의 관계를 검증하기 위하여 단계적 중다회귀분석을 실시한 결과, 행동적 요인은 유형성, 공감성, 신뢰성의 모든 요인이 유의미하게 설명하는 것으로 나타났으며, 태도적 요인은 신뢰성, 공감성, 유형성의 순으로 유의미하게 설명하는 것으로 나타 났다. 고객 만족도와 고객 충성도의 관계를 검증하기 위하여 단계적 중다회귀분석을 실시한 결과, 행동적 요인은 이용만족과 성과만족의 순으로 유의미하게 설명하는 것으로 나타났으며, 태도적 요인은 성과만족과 이용만족의 순으로 유의미하게 설명 하는 것으로 나타났다. 본 연구는 피트니스센터의 지속가능한 수익과 매출액 증가를 위한 인적서비스품질에 관심을 두고 이 에 따른 고객만족과 충성도의 관계를 살펴보고자 하였다. 이를 통해 피트니스산업 발전의 기초자료를 제공하고자 한다.

This study conducted a survey to examine the causal relationships between perceived human service quality, customer satisfaction, and customer loyalty among participants in exercise programs at public fitness centers. A total of 637 responses were collected, and the causal relationships were analyzed using descriptive statistics, factor analysis, reliability analysis, correlation analysis, and regression analysis. The following results were obtained First, in the relationship between human service quality and customer loyalty, the behavioral factor was significantly influenced by all dimensions of tangibility, empathy, and reliability. The attitudinal factor was significantly influenced in the following order: reliability, empathy, and tangibility. Second, in the relationship between customer satisfaction and customer loyalty, the behavioral factor was significantly influenced by use satisfaction and performance satisfaction, with use satisfaction having the greater effect. The attitudinal factor was significantly influenced by performance satisfaction and use satisfaction, in that order.