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Modeling the Critical Thinking Skills of Hospitality and Tourism Students
ASCONS IJEMR VOLUME 3 Number 3 2019.09 pp.1-11
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4,200원
In 2017, Philippine Statistics Authority reported that tourism contributed 12.2 percent to the country’s gross domestic product amounting to PHP1.929 trillion. The study assessed hospitality and tourism students’ ability to logically analyze assumptions, arguments, deductions, inferences, and interpret information in various scenarios. The study concluded that among the various critical thinking indicators, Inference, Interpretation, and Argument are positively moderate to strongly associated with the students’ total scores. The factor Deduction and Assumptions are positively correlated with the dependent variable only slightly moderate. Self-Rating association with critical thinking did not establish strong correlation. Comparison of means showed that Gender did not significantly differentiate the scores on all indicators. On the basis of Course, analysis of variance showed that critical scores were differentiated excepting the variable Inference. Total scores indicated differences given the different Year Level. BSTM students showed a higher critical thinking scores in almost all indicators except Deductions.
ASCONS IJEMR VOLUME 3 Number 3 2019.09 pp.13-21
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4,000원
Digital health is the convergence of the digital and genomic revolutions with health, healthcare, living and society. As we are seeing and experiencing digital health is empowering us to better track, manage, and improve our own and our family's health, live better, more productive lives, and improve society. It’s also helping to reduce inefficiencies in health care delivery, improve, access, reduce costs, increase quality and make medicine more personalized and precise. With a population of around 1.2 billion, most of them reside in rural areas and delivering the information about healthcare technology to everyone is difficult. Rural areas face the biggest shortage of healthcare capacity in India. So, a step is taken to understand the knowledge and opinions of rural population towards digital health. A study was conducted on 131 participants to know the opinion of digital healthcare.Statistical tools like percentage and mean was used. Several innovations have been explained like e-health, telemedicine, virtual consultation, smart pills which are implemented in most of the urban areas and can be applied to rural areas to improve health and lifestyle of Indian population.
THE CLASSIFICATION AND QUALITY OF SERVICE AND HOTEL CUSTOMERS' SATISFACTION
ASCONS IJEMR VOLUME 3 Number 3 2019.09 pp.23-32
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4,000원
Different hotels have different classifications and offer variety of services. These hotel establishments have one common goal and that is to satisfy their guests' insatiable needs by providing high quality service which is beyond the expectations of their customers. The researcher examined three important variables – the classification of the hotels, quality of services and customer satisfaction. The researcher sought to determine if the first two mentioned variables – classification of hotels and quality of services, has a relationship to the customer satisfaction. The study concluded that the classification of the hotels did not relate significantly to the customers’ level of satisfaction on the basis of the first three customer satisfaction variables - reception and service, guestroom service and business center, except in the food and beverage variable. Two independent variables under the quality of service factor particularly the empathy and responsibility appeared to have a positive and significant relationship with customer satisfaction. The finding showed that other service quality variables did not affect the customer satisfaction variables.
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