Earticle

본 연구는 인공지능(AI: Artificial Intelligence), 빅데이터(Big Data) 등 디지털 기술의 발전과 함께 급변하 고 있는 기업의 새로운 경영환경을 극복하고 지속 가능한 조직의 발전과 경쟁력을 높이기 위해서 구성원의 내적 동기를 유발하고 조직의 성과를 도출하는데 광범위한 연구의 필요성을 바탕으로 조직구성원의 학습 지 향성과 조직몰입의 관계를 규명하고, 구성원 간의 지식공유와 피드백 수용도의 다중 매개효과 실증을 목표로 하였다. 본 연구는 국내 중소기업 구성원을 대상으로 293명의 설문을 최종 분석하였다. 학습 지향성, 지식공유, 피 드백 수용도, 조직몰입과 관련된 이론 및 선행연구를 기반으로 가설을 설정하여 통계 도구로 확인적 요인분 석 결과를 통해서 신뢰도 및 타당도를 검증하였고, 가설검증을 위해 SPSS 25와 AMOS 25로 인과관계를 살 펴보고 Process Macro 3.0을 사용하여 다중 매개효과를 검증하였다. 연구의 결과 첫째, 조직구 성원의 학습 지향성은 지식공유, 피드백 수용도, 조직몰입에 모두 유의미한 정 (＋)의 영향을 주는 것으로 나타났고, 둘째, 지식공유는 피드백 수용도와 조직몰입에 유의미한 정(＋)의 영향 이 미치는 것으로 나타났으며, 셋째, 피드백 수용도 또한 조직몰입에 유의미한 정(＋)의 영향을 주는 것으로 나타나는 것을 확인할 수 있었다. 마지막으로 학습 지향성과 조직몰입의 사이에 지식공유와 피드백 수용도가 각각 매개효과가 나타나는 것으로 확인되었으며, 학습 지향성과 조직몰입 사이에 다중 매개효과도 모두 유의 미한 것을 확인할 수 있었다. 본 연구는 조직구성원의 학습 지향성이 지식공유와 피드백 수용을 거쳐 조직몰입으로 연결되는 과정의 관 계를 검증하고 학습 지향성과 조직몰입 간의 관계에서 지식공유와 피드백 수용도의 다중 매개효과에 관한 연구를 확장하고 이를 실증하였다는 점에서 의미가 있다. 또한 새로운 차원의 경영환경 변화에 적응해나가는 기업의 상황에서 조직구성원들의 학습 지향성이 내적 동기를 발현시키고 지식공유와 상호 간의 피드백 교환 을 통하여 조직몰입이 조직의 성과인 경제적, 혁신적 발전을 향상할 수 있다는 실무적 시사점을 제시하고자 한다.

This study aims to overcome the new management environment of companies that are rapidly changing with the development of digital technologies such as artificial intelligence (AI) and big data, and to increase the sustainable development and competitiveness of the members' internal motivation. Based on the need for extensive research to induce and derive organizational performance, the goal was to identify the relationship between organizational members' learning orientation and organizational commitment, and to demonstrate the multiple mediating effects of knowledge sharing and feedback acceptance among members. This study conducted a final analysis of 293 questionnaires targeting members of domestic small and medium-sized businesses. A hypothesis was set based on theories and previous research related to learning orientation, knowledge sharing, feedback acceptance, and organizational commitment, and reliability and validity were verified through confirmatory factor analysis results using statistical tools. To verify the hypothesis, the causal relationship was examined with SPSS 25 and AMOS 25, and the multiple mediating effect was verified using Process Macro 3.0. As a result of the study, first, the learning orientation of organizational members was found to have a significant positive (+) effect on knowledge sharing, feedback acceptance, and organizational commitment. Second, knowledge sharing had a significant positive (+) effect on feedback acceptance and organizational commitment. It was found to have a positive (+) effect, and thirdly, feedback acceptance was also found to have a significant positive (+) effect on organizational commitment. Lastly, it was confirmed that knowledge sharing and feedback acceptance each had a mediating effect between learning orientation and organizational commitment, and the multiple mediating effects between learning orientation and organizational commitment were also confirmed to be significant. This study verifies the relationship between the learning orientation of organizational members and organizational commitment through knowledge sharing and feedback acceptance, and expands research on the multiple mediating effects of knowledge sharing and feedback acceptance in the relationship between learning orientation and organizational commitment. It is meaningful in that it has proven this. In addition, in the situation of a company adapting to a new level of change in the business environment, the learning orientation of organizational members can reveal internal motivation, and through knowledge sharing and mutual feedback exchange, organizational commitment can improve the economic and innovative development of the organization. I would like to present practical implications.

본 연구에서는 한국인일본어학습자가 음운, 어휘, 문법 등 일본어의 구조적 요소를 능 숙하게 구사함에도 불구하고 일본인모어화자와의 커뮤니케이션에서 위화감을 느끼는 이유가 일본인 고유의 담화전개방식에 대한 충분한 이해와 습득이 이루어지지 않았기 때문이라고 생각하여 이를 구체적으로 밝히고자 하였다. 이를 위해 본 연구에서는 일본어 담화전개방법에서 중요한 역할을 차지하고 있는 담 화표지 ‘やはり’에 주목하여 애니메이션과 TV 드라마를 대상으로 해당 담화표지의 사 용 경향을 분석하였다. 분석 결과, ‘やはり’는 공유된 정보를 전제로 한다는 것을 상대에게 나타내면서 이야 기를 전개하기 위한 담화표지로 기능하고 있다는 것을 알 수 있었다. 또한 ‘やはり’는 주 로 단독으로 사용되는 경우가 많았으며 ‘よね(↗)’와 같은 표현과 결합하여 화자가 공유 정보를 전제로 함과 동시에 그 정보의 공유를 확인하면서 담화를 진행하는 경향이 강하 게 나타났다. 반면, ‘ほら’와 같은 공유정보를 환기하는 표현과 결합하여 사용되는 경우는 상대적으로 적게 관찰되었다. 향후 본 연구 결과를 바탕으로 한국인일본어학습자의 실질적인 의사소통 능력을 강 화할 수 있는 교육 자료 개발이 필요하다고 생각된다. 또한 애니메이션이나 TV 드라마 뿐만 아니라 보다 실제적인 일상 회화를 반영하고 있다고 생각되는 회화 코퍼스 자료를 활용하여 연구를 진행함으로써 한국인일본어학습자가 일본인모어화자와의 자연스러 운 커뮤니케이션을 효과적으로 수행할 수 있도록 돕는 데 기여하고자 한다. 더 나아가 향 후 회화 장면에서 자주 사용되는 다른 담화표지들에 대한 심층적인 분석을 통해 연구 범위를 확장할 필요가 있다고 생각된다.

This study aims to investigate why Korean learners of Japanese often experience discomfort in communication with native Japanese speakers, despite their proficiency in the phonological, lexical, and grammatical aspects of the language. It is hypothesized that this issue stems from an insufficient understanding and acquisition of the unique discourse development patterns for native Japanese speakers. To address this, the study focuses on the discourse marker, YAHARI, which plays a critical role in Japanese discourse development, and analyzes its usage trends in Japanese animations and TV dramas. As a result, YAHARI was found to function as a discourse marker to convey shared information as a premise to advance the conversation. Also, YAHARI was found to be used independently and frequently combined with expressions like ‘YONE’ to confirm shared knowledge while progressing the discourse. In contrast, its combination with expressions like ‘HORA’, which explicitly prompt shared information, was observed less frequently. Based on these findings, it is suggested that educational materials aimed at improving the practical communication skills of Korean learners of Japanese be developed. Furthermore, future research should incorporate conversation corpora reflecting real-life conversational scenarios beyond animations and TV dramas to provide a more dynamic perspective. This approach would support Korean learners in achieving more natural communication with native Japanese speakers. Additionally, expanding the scope of research through in-depth analyses of other commonly used discourse markers in conversational contexts will be necessary.

지식관리 프로세스에서 지식공유는 지식의 생성 및 분배에 많은 영향을 주고 있다. 특히, 지식기반 정보기술 환경이 트위터와 같은 소셜미디어 정보서비스 등의 라이브러리 2.0 서비스를 중심으로 지식유통이 활성화되고 있다. 지식공유의 영향 요소에 사회연결망 구조 및 특징에 대한 네트워크의 관계 요소가 조직의 지식공유 활성화를 위한 중요한 요인으로 인식되고 있다. 본 연구는 자기조직화를 통해 유기체와 같이 성장하고 있는 조직 내부의 사회연결망의 구조 및 특성을 사회연결망 분석도구와 다중회귀분석을 통해 1) 사회연결망의 연결구조와 지식공유와의 관계, 2) 구조적 공백과 중심성의 지식공유 영향도, 3) 개인적인 능력, 정보기술 및 업무 인식과 지식공유 관계를 분석하였다.

The knowledge sharing in a knowledge management process is much affecting generation and distribution of knowledge. Especially, the knowledge distribution is being revitalized with the center of social media service like twitter and library service 2.0 in the knowledge-based IT (Information Technology) environment. The present research analyzed the structure and characteristics of a social network inside an organization that is growing like an organism through self-organization through tools for SNA (Social Network Analysis) and multiple regression analysis of independent variables such as 1) a relationship between social network's structure and knowledge sharing, 2) a relationship between structural holes and knowledge sharing influence of centrality, 3) a relationship between individual ability and knowledge sharing of information technology and work recognition.

Online learning is becoming ubiquitous worldwide because of its accessibility anytime and from anywhere. However, it cannot be successfully implemented without understanding constructs that may affect its adoption. Unlike previous literature, this research extends the Unified Theory of Acceptance and Use of Technology with three well-known theories, namely compatibility, online self-efficacy, and knowledge sharing and acquisition to examine online learning adoption. A total of 264 higher education students took part in this research. Partial Least Squares-Structural Equation Modeling was used to evaluate the proposed theoretical model. The findings suggested that performance expectancy and compatibility were significant predictors of behavioral intention, whereas behavioral intention, facilitating conditions, and compatibility had a significant and direct effect on online learning's actual use. The results also showed that knowledge acquisition, knowledge sharing, and online self-efficacy were determinates of performance expectancy. Finally, online self-efficacy was a predictor of effort expectancy. The proposed model achieved a high fit and explained 47.7%, 75.1%, 76.1%, and 71.8% of the variance of effort expectancy, performance expectancy, behavioral intention, and online learning actual use, respectively. This study has many theoretical and practical implications that have been discussed for further research.

This research delved into the dynamics of knowledge sharing within Ladoke Akintola University of Technology's library system, focusing on specific units such as Cataloguing / Classification, Acquisition, Circulation, Reference, Virtual, and Serials Units. The study explored the challenges and opportunities associated with knowledge exchange in different functional areas, providing a comprehensive understanding of knowledge sharing dynamics within the university library context. The population comprised 55 library personnel, including professional and para-professional librarians. In addition, the research employed total enumeration sampling technique due to the small population size in order to ensure minimal sampling bias and enhanced reliability of findings. Data collection relied on a structured questionnaire designed to capture information on knowledge sharing behaviors, motivations, and channels. Moreover, the questionnaire incorporated multiple response formats and clear instructions to facilitate comprehensive data collection. Descriptive statistics was used for data analysis and the results presented in tables. The findings revealed a positive inclination towards knowledge sharing among library personnel, driven by intrinsic motivations such as personal satisfaction and a sense of achievement. External incentives such as career advancement also play a role in motivating knowledge sharing. Moreover, face-to-face interaction emerges as a predominant channel for knowledge exchange, supplemented by technological platforms such as email, mobile phones, and social media.

The study investigated the contributions of digital and media literacies to knowledge sharing among school library personnel in Nigeria. The survey research design was adopted for the study while a questionnaire was used to collect data from the 190 respondents that constitute the sample size for the study. Findings from the study revealed a high level of digital and media literacy skills possessed by the school library personnel surveyed. Producing information, evaluating digital information, and finding digital were major media and digital information literacy skills that significantly contributed to knowledge sharing among the school library personnel. The study recommended that adequate attention should be given to the development of digital and media literacies of school library personnel in Nigeria to ensure effective and efficient knowledge sharing.

We examined how knowledge sharing behavior on social network sites is associated with impression management motivations as knowledge sharing can be regarded as a self-representation behavior that people perform to impress others. We collected data through an online survey in which 705 respondents participated. To answer the research questions and test hypotheses, a set of hierarchical regression models were employed. We found that both motivation for impression management and the explanatory variables of self-determination theory played important roles in explaining knowledge sharing behavior on Facebook. However, the explanatory variables of self-determination theory were positively associated with the dependent variable, whereas motivations for impression management were negatively associated. We further found that the exact relationship between the motivation to impress others and knowledge sharing varied according to the topic of the knowledge that people shared on Facebook. That is, impression management motivation played a more negative role for topics that require more expertise, such as "politics," "economics," and "health" topics, than for more casual topics. This suggests that people might have greater fear of negative evaluation when they are considering posts related to "politics," "economics," and "health" topics.

The primary objective of this study was to investigate the perception of informational professionals' knowledge sharing practices in social media platforms. The specific objectives of the study included learning professionals' perceptions and awareness of knowledge sharing using social media, understanding their opinions and beliefs, and gaining familiarity with and reasons for using these tools. Open & close ended web-based questions were sent out by email to the international training program (ITP) participants. Findings indicated that most of the respondents' were aware of using social media and that they used social media for knowledge sharing. Speed and ease of use, managing personal knowledge, easier communication with users and colleagues and powerful communication tool are the areas that motivated them to use it. It also stated some barriers like lack of support, familiarity, trust, unfiltered information and fear of providing information. The study was limited to the perceptual aspect of the issue, specifically from the individuals' opinions and sentiments.

The instant messenger (IM) is frequently encountered as a facilitator of communication in both social and working contexts. Nevertheless, there are concerns about the extent to which IMs bring organizational benefits, thereby overcoming interruptions to work. In this study, we focus on how IM tools contribute to knowledge transfer at work, as well as their influence on team performance. Our research model is validated by a survey of work professionals (n=41) at a small sized company. Implications and conclusions are discussed.

The present study investigates personality traits, demographic factors and knowledge-sharing practices of academics in the University of Ilorin, Nigeria. Based on quantitative design, this study employs survey research method. The empirical data consisted of 181 responses from the academic staff of the University of Ilorin, Nigeria. Findings revealed that there was a significant relationship between the Big Five personality traits of conscientiousness, neuroticism, extraversion, agreeableness and knowledge-sharing practices of the respondents. Also, designation has a positive relationship with knowledge-sharing practices However, there was no relationship between openness to experience and knowledge-sharing practices of the respondents. One possible limitation is that data was collected from only one university. Besides, the study could not include private universities that are also a significant part of university education in Nigeria. Hence, if more universities (private and public) were taken into consideration to collect data, the results might be different. Therefore, usual cautions overgeneralising findings from this sample, to populations for which it is not strictly representative apply. From a practical perspective, human resource managers, university administrators and policymakers in the education sector should take into consideration personality traits when recruiting graduates into the teaching cadre to ensure candidates with diverse range of skills and attributes that will promote knowledge-sharing practices are hired. The findings highlight personality traits that contributes to knowledge-sharing practices of academics from a developing country's perspective thereby enriching personality cum knowledge sharing literature in general and Library and Information Science in particular. The social implication is that university administrators and policy makers in the public universities could improve on the recruitment procedures of employees and new graduates to fit into career jobs and to ensure a diverse range of skills and attributes in the university settings as well as carrying out various organisational activities and to promote knowledge-sharing practices among lecturers. The study highlights the significant personality traits and demographic factor contributing towards knowledge-sharing practices of academics in a public university setting.

Workplace knowledge sharing is a complex process and there are a large number of studies in the area. In this article three theoretical approaches in library and information science are used to discuss knowledge sharing in the workplace. The approaches are information behavior, social capital, and information culture, and they bring important insights that need to be considered from a holistic management point of view when it comes to knowledge sharing. The individual's relation to different levels of context is important, meaning both in relation to work roles, work tasks, situations, organizational structures, and culture. The frameworks also shed light on where and how knowledge sharing activities are present in the organization. From a knowledge management point of view, it is important to acknowledge that when knowledge is valued, there is also an awareness of the knowledge sharing activities. Also, in addition to more traditional views of context, the frameworks bring forward different views on context, such as time and space as contextual factors.

Organizational climate and organization culture can be some of the leading factors in hindering knowledge sharing within the organization. It is generally accepted that successful knowledge management practice, including knowledge sharing, comes as a result of a conducive and knowledge sharing friendly environment. Organizations that promote and reward collective work generate a trustful and a more collaborative learning culture. The perception of fairness in an organization has been considered an important indicator of employee behavior, attitude, and motivation. This study investigates organizational justice perception and its impact on knowledge sharing practices among forensic experts in the Turkish National Police. The study findings revealed that senior officers, who are experts in the field, have the strongest organizational justice perception. Meanwhile, noncommissioned officers or technicians bear positive but comparatively weaker feelings about the existence of justice within the organization. The study argues that those who satisfy their career expectations tend to have a higher organizational justice perception.

This paper aims to determine the impact of knowledge creation and sharing on use by librarians in federal universities in Nigeria. The study adopted the survey method of the correlation type, where 518 librarians were surveyed through a close-ended questionnaire, descriptive statistics, Pearson Product Moment Correlation coefficient and multiple regression were used to test the hypotheses. Findings indicate that significant relationships exist between knowledge creation and knowledge sharing (r=0.52), knowledge sharing and knowledge use (r=0.63) and knowledge creation and knowledge use (r=0.52), respectively. Knowledge created and shared by the librarians is used for better work performance. The paper adds value to the existing body of knowledge by proposing the need to understand the importance of knowledge creation and sharing as facilitators of knowledge use by librarians. This will, in turn, enhance service delivery to library patrons, thereby improving library patronage. This paper is limited to knowledge creation and sharing and its impact on knowledge use. Types of knowledge created and channels through which knowledge is shared are outside the focus of this article.

본 연구는 다국적기업의 해외자회사들 간의 관계적 특성들이 마케팅지식공유과정에서 촉진제로서의 역할을 하는지를 살펴보고, 이러한 마케팅지식공유활동의 결과를 재무적 성과와 직결시키려 했던 기존 연구들과는 달리 공유된 마케팅지식의 질과 그에 대한 자회사의 만족감을 통해 분석하며, 이를 통해 해외자회사들간 마케팅지식공유의 선행요인과 결과를 포함하는 통합적인 프레임워크를 제시하는 것을 목적으로 진행되었다. 가설 검증을 위한 자료수집은 한국증권거래소에 상장된 다국적기업 소속의 해외자회사를 대상으로 하여 이메일 설문조사방식을 통해 이뤄졌으며, PLS(부분최소자승법)를 이용한 경로분석을 실시하였다. 실증분석 결과를 요약해보면, 해외자회사들 간의 마케팅지식공유가 가지는 시너지나 효율성을 감안할 때 다국적기업은 그들의 자회사가 긍정적인 관계를 형성할 수 있게끔 해줘야 함을 알 수 있다. 그 중에서도 특히 해외자회사들에게 상호관련성이 높은 마케팅 업무나 전략적 역할을 위임하고, 상호 신뢰를 쌓을 수 있는 여건을 조성해야 할 것이다. 또한 다른 해외자회사들과 적극적으로 마케팅지식을 공유하는 자회사일수록 만족도가 높은 것으로 발견되었다. 한편, 적극적인 지식공유가 항상 높은 만족도를 보장하는 것은 아니라, 적극적인 공유활동에 개입함으로써 그 결과 공유되는 지식의 질이 개선되고 따라서 해당 자회사의 만족도가 높아지는 부분도 있는 것으로 나타났다.

This paper attempts to examine how the relationship factors of peer foreign subsidiaries in MNEs affect marketing knowledge sharing activity between them and whether the activity guarantees the quality of the shared knowledge and leads to marketing knowledge sharing satisfaction. The research model were tested with the data collected from 113 foreign subsidiaries of Korean MNEs publicly listed in the Korean Stock Exchange, using PLS method. The empirical results show that mutual dependence and trust between them were found to positively influence the extent to which they are actively involved in marketing knowledge sharing and more satisfaction is expected in foreign subsidiaries which share marketing knowledge actively. However, active sharing of marketing knowledge does not always satisfy the parties. They are satisfied only when the shared knowledge is of good quality. The result shows more active sharing of marketing knowledge improves the quality of the shared knowledge owing to a kind of experience and a learning effect and consequently, the subsidiaries are more satisfied.

This study examines the influences of knowledge-sharing activities and tertius iungens orientation on job performance within social media environments. It introduces individual factors (knowledge self-efficacy and enjoyment of helping) and social factors (social interaction ties and the norm of reciprocity) as antecedents, based on social cognitive and social capital theories. Through empirical analysis, it finds that knowledge self-efficacy, social interaction ties, and the norm of reciprocity positively influence knowledge-sharing activities in social media environments, and that social interaction ties and the norm of reciprocity contribute to the establishment of an individual’s tertius iungens orientation only through knowledge-sharing activities. In terms of job performance, it shows that tertius iungens orientation plays a mediating role in the relationship between knowledge-sharing activities and individual job performance. Our results have important theoretical implications for researchers of topics such as knowledge management in social media contexts, and offer a helpful perspective for managers who hope to introduce social media within their organizations in order to facilitate the conducting of job duties.

목적: 본 연구는 미용서비스업 종사자의 일반적 특성에 따른 지식공유를 연구하여 미용산업에서의 효과적인 지식공유의 방향을 제 시하고자 한다. 방법: 미용서비스업 종사자를 대상으로 자료를 수집하였고, Statistical Package for the Social Sciences (SPSS) 22.0 을 이용하여 분석하였다. 분석방법은 빈도분석, 요인분석, 신뢰도분석, 독립표본 t-test, 일원변량분석(one way ANOVA)을 하였다. 결과: 지식공유는 성별, 연령, 결혼여부, 학력, 직급, 급여형태, 근무경력, 회사형태, 직원 수, 전문분야에 따라 유의미한 차이가 있 는 것으로 나타났다. 결론: 본 연구결과가 미용서비스업의 발전을 위한 기초자료로 활용되기를 바라며, 미용서비스업의 종사자들 은 더욱 많은 지식공유를 함으로 인하여 개인의 발전과 더불어 조직의 발전으로 이어질 수 있을 것이라 사료된다.

Purpose: To establish an understanding of effective knowledge sharing that occurs between service works in the beauty industry according to individual organizational characteristics. Methods: Data were collected from individuals working in the beauty service industry and analyzed using Statistical Package for the Social Sciences (SPSS) 22.0. Data analysis methods included frequency analysis, factor analysis, reliability analysis, independent sample t -test, and one-way analysis of variance. Results: The analysis revealed that there were significant differences in knowledge sharing depending on gender, age, marital status, educational background, position, salary type, work experience, organization type, number of employees in the organization, and professional field. Conclusion: The basic data drawn from this study could be used in the development of the beauty industry, by providing of how with an of how knowledge-sharing can occur between works and be beneficial for their organization and the industry as a whole.

目的: 根据个人组织特征，建立美容行业服务工作之间有效知识共享的方向。方法: 采用社会科学统计软件包 （SPSS）22.0对美容服务行业从业人员进行统计分析。数据分析利用频数分析、因子分析、信度分析、独立 样本t检验、单因素方差分析。结果: 不同性别、年龄、婚姻状况、学历、职位、工资类型、工作经历、组织类 型、组织内员工数量、专业领域的员工在知识共享方面存在显著差异。结论: 本研究所获得的基础数据可用于美 容行业的发展，为美容行业的组织和整个行业提供知识共享的途径。