Earticle

As the needs of study on how to increase organizational innovation have been raised in the hotel industry, this study aims to investigate the structural relationship among inclusive leadership, psychological safety, and involvement in creative work. Based on the existing literature, it has been hypothesized that inclusive leadership influences involvement in creative work mediated through psychological safety. Focused on the hotel employees, this study surveys five star hotel employees using convenience sampling. The number of 215 cases was used for final analysis out of 250 cases surveyed. Structural equation modeling was used to analyze the study results. The results firstly indicate that inclusive leadership makes a significantly positive influence on psychological safety. Secondly, psychological safety positively influences involvement in creative work. Thirdly, inclusive leadership fails to make a significant impact on involvement in creative work. Finally, psychological safety fully mediates the relationship between inclusive leadership and involvement in creative work. This study presents the leadership delivering consistent and reliable value on diverse ideas and innovation increases the hotel employees’ generation of creative ideas.

오늘날 초경쟁 글로벌 시장의 도래에 따라 효율적인 무형자원의 이용은 조직 생존을 위해 그 중요성이 날로 증대되고 있다. 특히 날로 복잡해지고 있는 경영환경과 불확실성의 증가 등 시대 적 변화의 요구에 대응하고, 기업의 문제 해결을 위해 창의적인 조직과 종업원들의 창의적 태도 와 행동 능력이 날로 증대되고 있는 현실이다. 또한, 창의적 인재 확보 경쟁의 시대라고 봐도 무 방할 정도로 기업들의 창의적 인재 확보에 각 기업들은 열을 올리고 있는 실정이며, 더욱이 근 로자 개개인이 담당해야 하는 업무범위가 넓은 신생 창업(start-up) 또는 벤처 기업들의 경우엔 이런 창의적 역량이 더욱 중요시 될 것으로 보인다. 이에 조직행동 분야의 대표적인 태도변수인 직무몰입의 개념에 근래 활발히 연구되고 있는 창의성의 개념이 더해져, 종업원이 창의성을 바 탕으로 직무활동을 수행하는 과정을 의미하는 창의적 직무몰입의 개념이 새로이 부각되고 있다. 이에 본 연구의 목적은 첫째, 기존의 직무몰입과는 차별적으로 창의성의 개념이 더해진 창의적 직무몰입과 직무특성인 직무자율성, 직무전문성, 직무중요성 간의 관계성을 확인한다. 둘째, 발 언행동을 증가시켜 조직의 생산성을 향상시킬 수 있는 창의적 직무몰입의 영향을 확인한다. 셋 째, 직무특성과 발언행동 간의 관계에서 창의적 직무몰입의 매개역할을 확인한다. 이러한 연구 목적을 달성하기 위해 국내 142개 기업에서 161명의 상사와 548명의 부하직원으로 구성된 548 부의 설문자료를 최종분석에 활용하였다. 분석결과 직무특성은 창의적 직무몰입에 정(+)적인 영 향을 미치는 것으로 나타났다. 나아가 창의적 직무몰입은 발언행동에 정(+)적인 영향을 미치는 것으로 확인되었다. 그리고 직무특성과 발언행동 사이에서 창의적 직무몰입의 매개효과를 확인 하였다. 이러한 연구결과를 토대로 직무특성요인에 따른 창의적 직무몰입과 발언행동에 관한 이론적, 실무적 시사점을 논의하였다.

Today's hyper-competitive global market, efficient use of intangible resources is increasing in importance for organizational survival. In particular, in response to the demands of changes in the times, such as the increasingly complex business environment and the increase of uncertainty, creative organizations and employees' demands for creative actions and capabilities are increasing day by day to solve fundamental problems of companies. Also, it can be called that it is an age of competition to secure creative employee, so companies are heating up to hire creative emplyee. Additionally this is more important to start-up, and venture that just started. Accordingly, a new concept of creative work involvement, which means the process of employee performing job activities based on creativity, is presented to have the concept of creativity, which has been actively studied in recent years, is added to the concept of job involvement, which is a classic research variable in the field of organizational behavior. Therefore, the purpose of this study is to first identify the relationship between creative work involvement and job characteristics. Second, we confirm the influence of creative work involvement to voice behavior. Third, it examines the mediating role of creative work involvement in the relationship between job characteristics and voice behavior. The result of this study, job characteristics were found to have a positive effect on creative work involvement. Furthermore, it was confirmed that creative work involvement has a positive effect on voice behavior. And the mediating effect of creative work involvement was confirmed between job characteristics and voice behavior.

조직에서 구성원들의 동기는 개인의 욕구와 목표를 충족시키고자 하는 의지이며, 목표 달성을 위해 행동을 자극하고 유지하도록 하는 에너지이다. 따라서 동기부여는 조직에서 요구하는 목표 달성을 위해 노력하고자 하는 중요한 심리적 동인이 된다. 이에 본 연구는 구성원들의 내재적 동기를 향상시킬 수 있는 효과적인 리더십 행동 및 조직유효성과의 관계에 대해 살펴볼 필요성을 제기하게 되었다. 실증분석을 위해, IT산업, 통신산업, 전자산업에서 근무하는 종업원 241명을 대상으로 설문을 실시하였다. 설문조사는 4주간의 시간차를 두고, 총 세 차례 진행하였다. 연구결과를 요약하면 다음과 같다. 첫째, 상사의 임파워링 리더십은 내재적 동기에 정(+)의 영향을 나타내었다. 둘째, 내재적 동기는 창의적 직무몰입에 정(+)의 영향을 미치는 것으로 나타났다. 셋째, 내재적 동기는 상사의 임파워링 리더십과 부하의 창의적 직무몰입 간의 관계에서 매개역할을 하는 것으로 분석되었다. 넷째, 인지적 유연성은 내재적 동기와 창의적 직무몰입 간의 정(+)의 관계를 강화하는 것으로 나타났다. 다섯째, 상사의 임파워링 리더십, 내재적 동기, 부하의 창의적 직무몰입 간의 간접효과 관계에서 인지적 유연성은 조절된 매개역할을 하는 것으로 검증되었다. 그리고 마지막으로, 본 연구가 갖는 의의와 시사점을 제시하였다.

The motivation of the members in the organization is the willingness to meet the individual needs and goals, and the energy to stimulate and maintain behavior to achieve the goals. Therefore, motivation is an important psychological driver who tries to achieve the goals required by the organization. Accordingly, this study raised the need to examine the relationship between effective leadership behavior and organizational effectiveness that can improve the intrinsic motivation of members. For the empirical analysis, a survey was conducted on 241 employees working in IT, telecommunications, and electronics industries. The survey was conducted three times with a time difference of 4 weeks. The results of this study are summarized as follows. First, the empowering leadership of the supervisor had a positive effect on the intrinsic motivation. Second, intrinsic motivation had a positive effect on creative work involvement. Third, it was analyzed that intrinsic motivation plays a mediating role in the relationship between supervisor's empowering leadership and creative work involvement of subordinates. Fourth, it was found that cognitive flexibility strengthened the positive relationship between intrinsic motivation and creative work involvement. Fifth, it was verified that cognitive flexibility plays a regulated mediating role in the indirect effect relationship between supervisor's empowering leadership, intrinsic motivation, and creative work involvement of subordinates. Finally, the significance and implications of this study were presented.

Hotel organization needs to form a proper environment for creative work involvement in order to be successful in knowledge based economy. Focused on the hotel industry, this study aims to identify how inclusive leadership, feeling of energy, and creative work involvement are related. The number of 220 cases was used for final analysis and the results were explained through structural equation modeling. The results indicate the hotel employees’ feeling of energy is positively increased when they experience inclusive leadership. Both inclusive leadership and feeling of energy also make significant impact on creative work involvement and feeling of energy mediates the relationship between inclusive leadership and creative work involvement. As a result, inclusive leadership and feeling of energy are the identified key factors for the hotel employees’ creative work involvement. Finally, it is discussed how the hotel practitioners provide organizational background to increase creative work involvement.

Purpose- This study investigated the effect of paternalistic leadership on Chinese employees' creative work involvement. In addition, it also examined the mediating effects of group cohesiveness and employees' voice behavior in the above relationship. Design/methodology/approach- Based on survey data from 452 employees working in Chinese firms, empirical analysis was conducted by using hierarchical regression model. Findings- As a result, it was found that the authoritative of paternalistic leadership had a negative effect on employees' creative work involvement, and the moral and compassion of paternalistic leadership have a positive effect on employees' creative work involvement. Second, we found that loneliness had a positive mediate effect in the relationship between the paternalistic leadership and employees' creative work involvement. Research implications or Originality- This paper confirmed the paternalistic leadership still has an important impact on the creativity of Chinese employees, making up for the lack of previous literatures. In addition, it was confirmed that group cohesiveness and voice behavior play an important mediating role between paternalistic leadership and employees' creative work involvement. We also discuss important theoretical and practical implications of these findings.

In this study, we examined how the psychological safety influence expected image outcomes(image gain, image risk) and how expected image outcomes impact one's involvement in creative work. And, we examined the relationship between creative work involvement and job performance. We also investigated mediating role of expected image outcomes between psychological safety and creative work involvement. Survey data was collected from 271 employees working in a South Korea. The results of structural equation modeling using LISREL 8.50 indicate that psychological safety was positively related to expected image gain, but not significantly related to expected image risk. The result also expected image gain was positively related to creative work involvement, contrary to prediction of hypothesis 2-2, expected image risk was positively associated with creative work involvement. In addition, creative work involvement has positive effect on job performance. Finally, the relationship of expected image outcomes about psychological safety and creative work involvement was mediated by expected image gain partially. We extended the literature and contributed better understanding of the creativity research by answering calls for further research on involvement in creative work rather then the outcome of the creative process.