Earticle

초록

영어

This study aimed to provide empirical data on the issue of sexual harassment, which has been identified as a severe challenge across beauty salons in Busan. The goal was to examine how verbal and physical sexual harassment from customers affects beauty service workers' negative emotions and how these negative emotions influence their turnover intention. Frequency analysis was conducted to identify respondents’ general characteristics, while factor analysis, reliability analysis, and correlation analysis were used to verify validity. Additionally, simple regression analysis and multiple regression analysis were performed to determine the impact of sexual harassment on negative emotions and the influence of negative emotions and sexual harassment on turnover intention. The study provides the following key implications. First, this research confirms that customer sexual harassment experiences perceived by beauty service workers have a direct impact on negative emotions and turnover intention. By bringing attention to an issue that has received little attention, this study contributes to the theoretical foundation regarding the effects of sexual harassment in the beauty service industry. Furthermore, it serves as an important empirical resource for understanding the severity of sexual harassment experienced by beauty service workers and its consequences on their professional lives.

중국어

本研究旨在提供有关釜山地区美容服务从业人员在美容店运营过程中, 所面临的顾客 性骚扰问题的实证资料. 具体而言, 研究目的是探讨美容服务从业人员因遭受顾客的语言或 身体性骚扰所产生的负面情绪, 会对其离职意向产生怎样的影响,在研究方法方面, 为了了 解受访者的一般特性, 首先进行了频率分析;随后通过因素分析与信度分析, 相关性分析来 验证数据的有效性. 进而,为探究性骚扰对负面情绪的影响, 以及负面情绪和性骚扰对离职 意向的影响, 采用了简单回归分析与多元回归分析,本研究提供了以下启示:首先, 从学术 角度来看, 美容服务从业者所感知的顾客性骚扰经历会直接影响其负面情绪与离职意向,通 过本研究, 为未受到足够关注的美容服务从业者性骚扰问题提供了理论基础资料, 具有重要 的意义.

목차

Abstract
I. 서론
II. 이론적 배경
1. 성희롱
2. 부정적 감정
3. 이직의도
III. 연구 내용 및 방법
1. 연구가설 및 연구모형
2. 연구대상 및 자료분석
3. 측정도구
IV. 연구결과 및 고찰
1. 연구대상자의 일반적 특성
2. 연구도구의 요인분석 및 신뢰도 분석
3. 상관관계 분석
4. 가설 검증
V. 결론
참고문헌
中文摘要

키워드

저자

• 전홍신 [ Hong-shin Jeon | 신라대학교 디자인대학 뷰티케어학과 교수 ] Corresponding Author

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  국제보건미용학회지 [Journal of Health and Beauty]

• 간기

  계간

• pISSN

  2005-369X

• eISSN

  2765-1347

• 수록기간

  2007~2026

• 등재여부

  KCI 등재

• 십진분류

  KDC 593 DDC 646