조직공정성이 호텔종사원의 이직의도에 미치는 영향에 관한 연구 : 유리천장의 매개 효과를 중심으로
A Study on the Effect of the Organizational Justice on Turnover Intention of Hotel Employees : The mediated effect of Glass Ceiling
The purpose of this study is to designed the effects of the organizational justice on the glass ceiling of Hotel Employees and effect of organizational justice on turnover intention and the mediated effect of glass ceiling in the process where organization justice influences turnover intention. Based on previous studies, we set up a hypothesis to solve problems and conducted a survey for 4, 5 star hotel employees in Seoul to test the hypothesis and the sample consists of 380 responses. The results of this analysis reveal firstly, it was verified that the perception of glass ceiling decreases as organizational justice increases. Secondly, it was verified that the higher the organizational justice, the lower the turnover intention. Thirdly, perception of the glass ceiling was found to have a positive effect on the turnover intention. Lastly, in the relationship between the organizational justice and the turnover intention, the perception of the glass ceiling was verified to be statistically significant as a parameter.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 조직공정성 2. 유리천장 지각 3. 이직의도 Ⅲ. 연구설계 1. 연구 모형 2. 연구가설의 설정 3. 측정 도구 4. 자료 수집 Ⅳ. 실증분석 1. 인구통계학적 특성 2. 신뢰성 및 타당성 검증 3. 가설 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.