Earticle

초록

영어

The purpose of this study is to investigate the effects of the personality traits of hotel firms on job satisfaction and turnover intention and to investigate improvement points. The subjects of this study were 210 employees of hotel company, As a result, personality traits were negatively related to turnover in affinity, sincerity, extroversion, and openness except for neuroticism. In the case of job satisfaction, except for neuroticism, affinity, sincerity, extroversion, and openness were statistically correlated. The results of this statistical analysis show that there is a close correlation between the variables of this study. Based on these findings, I hope that many future researches will be made that will affect job turnover and job satisfaction in addition to the character of the boss in the hotel business. Since hotel organization is a group of members with different characteristics, there is a need to grasp the characteristics of various employees first. This is because the personality traits of hotel workers can affect organizational variables. Also, the personality characteristics of the hotel company and the personality of the employees should be in harmony with each other so that the hotel will be maintained and managed well. The most effective way to achieve the ultimate goals and create added value is to strengthen the job satisfaction of the employees and to improve the satisfaction of the employees through the improvement of the unsatisfactory and decrease the turnover rate will be.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 성격 특성의 특정변수 및 구성
2. 직무만족과 이직의도간의 관계
Ⅲ. 연구설계
1. 연구대상 및 분석방법
2. 연구모형 및 가설 설정
3. 변수의 조작적 정의 및 측정도구 개발
Ⅳ. 성과분석
1. 인구통계적 분석
2. 신뢰도 및 타당도 검증
3. 가설의 검증
Ⅴ. 결론
참고문헌

키워드

저자

• 권한조 [ HanJo Kwon | 호서대학교 항공서비스학과 조교수 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338