Earticle

초록

영어

This paper described and presented an empirical verification of the effects of work ability perceived by hotel cooks on their job satisfaction. In addition, this paper empirically verified the moderating effect of hotel cooks’ locus of control on the effect of their work ability on their job satisfaction, thereby providing meaningful suggestions to the hotel industry and the academic world. The results of the empirical analyses are summarized as follows: First, according to the empirical analysis of the effects of hotel cooks’ work ability factors on their job satisfaction, only their qualifications affected their job satisfaction. The factors of their awareness of the importance of cooking, enterprising will for growth, and menu development/communication with customers did not influence their job satisfaction. Second, according to the results of moderated regression analysis aimed at verifying the moderating effect of hotel cooks’ locus of control on the effect of their work ability factors on their job satisfaction, only the factor of their awareness of the importance of cooking had a moderating effect. The factors of their qualifications, enterprising will for growth, and menu development/communication with customers did not have a moderating effect.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 업무역량
2. 직무만족
3. 통제위치의 조절 역할
Ⅲ. 연구설계
1. 연구모형 설정
2. 연구가설 설정
3. 변수의 조작적 정의
4. 자료 조사 및 분석 방법
Ⅳ. 분석결과
1. 응답자의 특성
2. 측정개념에 대한 탐색적 요인분석과 신뢰성 분석
3. 연구가설의 검증
Ⅴ. 결론
참고문헌

키워드

저자

• 김현룡 [ Heonryong Kim | 서원대학교 호텔외식조리학과 부교수 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338