Earticle

초록

영어

This study has demonstrated the impact of the human working environment of hotel and foodservice culinary employees on job satisfaction and turnover intention, and also identified factors affecting job satisfaction and turnover intentions of culinary employees. The results of this study will have a positive impact on job satisfaction and turnover intentions for hotel and foodservice culinary employees and will provide a desirable direction for the development of hotel dining organization. According to the verification about the relationship between the four factors of culinary employees' job environment and job satisfaction, a positive relationship could be seen. The four factors are the human environment which means the personal or official relationship between supervisory personnel and co-workers, the physical environment which means the facilities required for working and the amenities, welfare facilities for the workers, the salary and off days for the employees, and the compensation system related with personnel management fairness. However, the professionalism of the employees' duty and work expertise related to job placement showed no sign of relationship. As a final outcome, the physical environment and compensation system for hotel and foodservice culinary employees significantly motivated the employees' task performance. Therefore, these two factors largely influenced job satisfaction.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 인적근무환경
2. 직무만족
3. 이직의도
4. 인적근무환경과 직무만족, 이직의도와의 관계
Ⅲ. 연구설계
1. 연구모형 및 연구가설
2. 변수의 조작적 정의 및 측정도구
3. 설문지의 구성
4. 분석방법 및 절차
Ⅳ. 분석결과
1. 인구통계학적 특성
2. 신뢰성 및 타당성분석
3. 연구단위에 대한 확인요인 분석
4. 가설검증
Ⅴ. 결론
참고문헌

키워드

저자

• 신왕선 [ Wangseon Shin | 서원대학교 호텔외식조리학과 조교수 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338