호텔종사원의 가치제안이 직무만족, 조직몰입, 이직의도에 미치는 영향에 관한 연구
The Effects of Hotel Employee Value Proposition on Job Satisfaction, Organizational Commitment and Turnover Intention
This study investigated that the recruit and maintenance of hotel’s excellent personnel are one of the main factor which would be hotel’s competitiveness. Therefore, this study tried to practice empirical research to construct differentiated hotel’s employment brand. According to theoretical consideration, this study investigated that the relationship among the employment value proposition, job satisfaction, organization commitment and turnover intention. The result is as follows. First, among the four factors of hotel employee value proposition performance compensation, promotion satisfaction, working hour flexibility influenced positively on the job satisfaction. Second, among the four factors performance compensation and promotion satisfaction influenced positively on the organization commitment. Third, hotel employees’ job satisfaction influenced on organization commitment. Fourth, among the four factors performance compensation and promotion satisfaction, job satisfaction and organization commitment influenced negatively on turnover intention.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 가치제안 2. 직무만족 3. 조직몰입 4. 이직의도 Ⅲ. 연구설계 1. 연구모형 2. 가설의 설정 3. 조사 설계 및 설문구성 Ⅳ. 분석결과 1. 표본의 일반적 특성 2. 측정개념의 타당도 및 신뢰도 검증 3. 연구가설 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.