외식서비스업 종사자의 직업선택 동기가 직무적응성과 직무만족에 미치는 영향 : 패밀리레스토랑을 중심으로
The Effects of Food Service Employee’s Job Choice Motives on Job Adaptiveness and Job Satisfaction : Focused on Family Restaurants
In the circumstance that the market of foodservice industry has been grown gradually. However the industry has experienced shortage of manpower. Therefore, it is important to analyze which factors of job choice motivation could have relations with job adjustment, job satisfaction to prevent turnover intention and to continue in the service. In order to achieve the purpose, the questionnaires were distributed to the employees working for family restaurants located in Seoul. The survey was conducted for 6 months from March 17th to August 12th in 2016 and 255 valid samples were finally analyzed by SPSS 21.0 and AMOS 18.0. The result of this research as follows: First, the factors of job choice motivation excluding external motivation affect to job adaptiveness. Second, Job adaptiveness affects to job satisfaction in a positive way. Third, in the factors of job choice motivation, internal motivation and amotivation affect to job satisfaction. Especially amotivaion had negative relationship with job satisfaction. But if job adaptiveness mediate the relationship between amotivation and job satisfaction, amotivation affects to job satisfaction in a positive way. This study suggests the effective human resource management stemming from the empirical findings for family restaurants to reduce turnover intention. The limitations of this study were discussed as well.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 직업선택 동기 2. 직무적응성 3. 직무만족 Ⅲ. 연구설계 1. 연구모형과 가설설정 2. 연구변수의 조작적 정의 및 측정도구 3. 자료수집 및 분석방법 Ⅵ. 실증분석 1. 표본의 특성 2. 탐색 및 확인적 요인분석 3. 연구가설 검정 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.