Earticle

초록

영어

The objective of this study was to assess the job satisfaction and turnover intention of the emergency medical technicians (EMT) in the private ambulance service, to examine their job satisfaction and turnover intention, and to provide the solution for the management of the private ambulance service. Methods: The survey was conducted with 121 EMTs (73 paramedics, 36 basic EMTs and 12 nurses) in the private ambulance service in Korea from September 15 to October 14, 2011. In the reliability of the questionnaire, Cronbach's α was 0.790 for job satisfaction and 0.796 for turnover intention. Using SPSS 18.0, we obtained Cronbach's α, frequencies, percentages, means, and standard deviations, and performed independent t-tests, ANOVA, and Pearson’s correlation analysis. Results: 1) The mean score with regard to job satisfaction was 2.94 and that of their turnover intention was 4.23. In the area of job satisfaction, the mean score of the job demand area was 4.23; 3.97 for the job itself; 3.07 for the area of interaction; 2.98 for the area of autonomy: 2.67 for the organizational demand area; 2.67 for working conditions area; and 1.73 for the wage area. 2) Statistically significant difference was observed in job satisfaction according to age (F=3.819, p=.006), wages (t=-4.640, p=.000), terms of incumbency (F=3.868, p=.011), and in turnover intention it was according to sex (t=-1.995 p=.048), age (F=9.611, p=.000), education levels (F=6.974, p=.002), marital status (t=4.393, p=.000), wages (t=5.515, p=.000), license types (F=8.481, p=.001), and terms of incumbency ( F=14.115, p=.000). 3) The job satisfaction and the turnover intention had a negative correlation to each other (r=-.56, p<.000) in general, and in the sub‐7 areas of job satisfaction, the correlation with turnover intention was high in order of the wage area (r=-.61, p=.000), working conditions area (r=-.52, p=.000), the area of autonomy (r=-.49, p=.000), the area of interaction (r=-.45, p=.000), the organizational demand area (r=-.40, p=.000), the job itself (r=-.24, p=.007) and the job demand area (r=-.24, p=.009). Conclusion: The government must take the charge of lowering the turnover intention among paramedics in the private ambulance service by providing the advantage in wages and fringe benefits. Ultimately, this would bring an improvement in the quality of medical emergency services to hospitals especially in the area of patient transfer and transportation.

목차

Ⅰ. 서론
  1. 연구의 필요성
  2. 연구의 목적
  3. 용어의 정의
  4. 연구의 제한점
 Ⅱ. 연구방법
  1. 연구 설계
  2. 연구 대상
  3. 연구 도구
  4. 자료 수집
  5. 자료 분석 방법
 Ⅲ. 연구결과
  1. 응급의료종사자의 일반적 특성
  2. 응급의료종사자의 직무만족도와 이직의도
  3. 현행 응급환자이송업의 문제점
 Ⅳ. 고찰
 Ⅴ. 결론 및 제언
  1. 결론
  2. 제언
 참고문헌
 Abstract

키워드

저자

• 김미숙 [ Mi-Sook Kim | 충청응급환자이송단 ]
• 이경열 [ Kyoung-Youl Lee | 공주대학교 응급구조학과 ] 교신저자

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  한국응급구조학회지(구 한국응급구조학회논문지) [The Korean Journal of Emergency Medical Services ]

• 간기

  연3회

• pISSN

  1738-1606

• eISSN

  2384-2091

• 수록기간

  1997~2025

• 등재여부

  KCI 등재

• 십진분류

  KDC 514 DDC 616