It is well known that travel businesses are extremely vulnerable to various internal or external changes in travel environments(e.g., terrorism, diseases, natural disaster, employers' strike and misconducts, etc). The changes lead for them to be confronted with managerial and/or financial difficulties. Sometimes the changes become a crisis, defined as an event that tarnishes a company's reputation or is severely detrimental to a company's long-term profitability, growth, or even its survival. Since any crisis has such characteristics as suddenness, uncertainty, uncontrollability, and time compression(i.e., great pressure to make decisions rapidly and with incomplete information), travel businesses should pay sufficient attention to this issue. However, the reality in both academic and practical fields has a long way to go. The purpose of this study was to investigate travel business managers' perception of the influence of crisis on their managerial activities and current pictures of risk management of travel businesses in Busan Metropolitan City(BMC). To accomplish the purpose, a self-administered questionnaire was developed. Research assistants visited travel businesses in BMC(a total of 663 companies) and collected 296 questionnaires (response rate 44.6%). Results revealed that, although most of the travel businesses in BMC had experienced crisis during past 3 years, they did not have a comprehensive system to deal with it. Respondents listed lacks of money, more urgent things than risk management, irregularity of risk, uncertainty of risk, lack of man-power, etc. as reasons for not having risk management system. Furthermore, respondents perceived that risk did not always negative influences on travel businesses. Some practical implications of the results were followed.
목차
1. 서론 2. 위기관리에 관한 이론적 배경 3. 연구설계 4. 분석 결과 4.1 관광기업의 일반적 특성 4.2 위기관리 인식 및 실태 5. 결 론 <參考文獻>
한국일본근대학회 [The Japanese Modern Association of Korea]
설립연도
1999
분야
인문학>일본어와문학
소개
본 학회는 한국, 일본의 문학 및, 어학, 문화, 사상, 역사 등 여러 분야의 연구자 및 대학원생의 연구성과에 관한 자유로운 발표, 토론을 통해 학문발전과 학술교류를 행하고자하는 목적에서 설립되었다.
따라서 본 회는 이러한 목적을 달성하기 위해 학술연구발표회 및 연구회와 학술지 발간, 국내외 관련 학계와의 학술교류, 관련정보의 구축 및 제공 등의 사업을 실시하고 있다.
간행물
간행물명
일본근대학연구 [ILBON KUNDAEHAK YUNGU ; The Journal of Korean Association of Modern Japanology]