Virtual Reality (VR) technology is widely recognized as an effective medium for delivering immersive experiences, allowing users to gain an in-depth understanding of detailed information about various destinations. This study applies the experience economy theory to explore the differential effects of four experiential elements (escapism experience, esthetic experience, educational experience, and entertainment experience) across culturally distinct consumer groups. A total of 400 participants from South Korea and China were recruited to participate in a two-stage VR experiment involving two iconic heritage sites: the Forbidden City in Beijing and Gyeongbokgung Palace in Seoul. In the first round, South Korean participants experienced the Forbidden City, and Chinese participants explored Gyeongbokgung Palace; in the second round, the experiences were reversed. After each session, participants completed a 10–15-minute questionnaire evaluating their perceptions and responses to the four experiential elements. The results reveal significant cross-cultural differences. Initially, South Koreans favored escapism experiences while Chinese participants emphasized educational value. In the second round, this trend reversed, suggesting a dynamic interaction between cultural context and content familiarity. The findings highlight the importance of cultural background in shaping consumer preferences in VR environments. This study provides empirical evidence that supports the customization of VR scene design and marketing strategies based on cultural traits. For example, immersive relaxation may be more appealing to South Korean users, whereas informative and educational content could resonate more with Chinese users. These insights offer valuable guidance for the tourism industry in enhancing consumer satisfaction and visit intention through targeted VR applications.
목차
Abstract I. Introduction II. Theoretical Background: Experience Economy Theory and VR Heritage Tourism III. Research Model and Research Mothodology 1. Research Hypotheses 2. Research Methodology IV. Data Analysis 1. Demographic Analysis 2. Study 1: South Korean Group 3. Study 2: Chinese Group V. Conclusions and Prospects Reference