In the rapidly evolving digital entertainment landscape, Chinese Over-The-Top (OTT) platforms markedly diverged from their international counterparts by cultivating a distinctive paradigm of "interactive immersion." Fueled by technological innovation and the increasingly sophisticated expectations of digital natives, these platforms have incorporated complex functional features that extend far beyond simple video playback. Nevertheless, existing research largely focuses on content consumption, leaving a critical gap in understanding how interface mechanics shape user’s psychological experiences. This study aims to address this gap by examining the interactive functional features of Chinese OTT platforms and their influence on user "viewing flow" through the theoretical framework of flow theory. Based on a comprehensive review of the literature, this study categorizes interface features characteristic of the Chinese context into three dimensions: Danmaku, social and personalization. A conceptual model was developed to analyze the direct effects of these features on viewing flow, with demographic variables incorporated as moderating factors. Adopting a quantitative research design, the study utilizes survey data collected from active users of iQIYI, one of China's leading OTT platforms. Hierarchical regression and moderation analysis were conducted to test the proposed hypotheses. The empirical results support the proposed model and reveal distinct psychological mechanisms. Specifically, the Danmaku feature (β = 0.368, p < 0.001), social features (β = 0.163, p < 0.001), and personalization features (β = 0.242, p < 0.001) all significantly enhance users’ viewing flow. Further the moderation analysis indicates that age significantly moderates these relationships: the positive effects of Danmaku and personalization features on viewing flow weaken as age increases. Theoretically, this study extends flow theory by conceptualizing viewing flow as an interface-mediated experiential state within Chinese OTT environments. It demonstrates that interactive functional features facilitate flow through distinct psychological mechanisms, particularly by enhancing ambient social presence and perceived control. By shifting the analytical attention from content-centered immersion to interface-level affordances, this research expands the theoretical boundaries of flow theory to encompass highly interactive and non-linear digital media systems. Practically, the findings provide actionable insights for OTT platform developers and interface designers: to enhance user retention and engagement, platforms should prioritize the optimization of interactive and social layers, particularly when targeting the Generation Z demographic.
목차
Abstract 1. Introduction 2. Theoretical Background and Research Hypothesis 2.1. Interactive Functional Features of Chinese OTT Platforms: The Case of iQIYI 2.2. User Experience on OTT Platform and the Flow Experience 2.3. Hypothesis Development 3. Method 3.1. Data Collection 3.2. Measurement 4. Results 4.1. Reliability and Validity 4.2. Factor Analysis 4.3. Correlation Analysis 4.4. Regression Analysis 4.5. Moderation Analysis 5. Discussion 5.1. Research Contributions 5.2. Limitations and Future Research References
키워드
OTT PlatformDanmaku FeatureSocial FeaturePersonalization FeatureFlow Experience
저자
Zheng, Shuang [ Department of Visual Contents, Graduate School of Dongseo University, Korea ]
Kim, Mijin [ Department of Visual Contents, Graduate School of Dongseo University, Korea ]
Corresponding Author
부산대학교 중국전략연구소(구 부산대학교 중국연구소) [Institute of China Strategy]
설립연도
2006
분야
사회과학>사회복지학
소개
본 연구소의 설립을 통해 우선 한중 양국 국민의 상호이해와 교류증진을 위한 인문, 사회과학적인 연구는 물론이고, 이를 통해 기업(인)이 중국에 안정적인 정착과 교류를 할 수 있는 각종 환경을 조성하고자 한다.
게다가 본 연구소는 기존의 연구소의 기능과는 달리 단순한 학술 교류에 머물지 않고 인적 교류를 통해 양국관계의 이해를 증진하고 나아가 한국과 중국의 각종 프로젝트를 적극 유치, 개발함으로써 지속적으로 재원의 창출을 도모하고자 한다.