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From Emotional Space to Labor Space : An Analysis of the Labor Structure in AI Companion Content

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  • 발행기관
    한국콘텐츠산업학회 바로가기
  • 간행물
    콘텐츠와산업 KCI 등재 바로가기
  • 통권
    제8권 제1호 (2026.02)바로가기
  • 페이지
    pp.115-120
  • 저자
    Wang, Enze
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A481392

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초록

영어
The affective-interactive functions of AI companionship have become an increasingly central component of platform-based content provision. This study examines how such continuous and stable forms of content output are produced, organized, and sustained at the industrial level. Drawing on emotional labor theory, it analyzes two Chinese AI models: Doubao and Tongyi Qianwen to explore how emotions are structured as labor through linguistic construction, functional design, and disclaimer mechanisms. The findings show that both models create relatively stable emotional spaces via narrative strategies and continuous interaction, enabling users’ emotions to be persistently engaged and managed. Simultaneously, disclaimer rules institutionally decouple emotional responses from their potential psychological or social consequences, externalizing responsibility and risk. As a result, AI-mediated emotional interaction is organized as a form of labor space embedded within platform governance and the logic of the content industry.

목차

Abstract
I. Introduction
II. Methods and Materials
1. Research Materials and Textual Sources
2. Scope and Delimitation
III. Linguistic Construction of AI Companionship
1. Doubao’s Weak-Context Strategy
2. Strong Affective Identity in Tongyi Qianwen
IV. AI Companionship as an Emotional Labor Mechanism within the Content Industry
V. Conclusion
Reference

키워드

AI companionship emotional labor labor structure industrialization

저자

  • Wang, Enze [ Ph. D. Student, Interdisciplinary Program of East Asian Studies, The Institute of East Asian Affairs, Chonnam National University ]

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    한국콘텐츠산업학회 [Korean Contents and Industry Association]
  • 설립연도
    2019
  • 분야
    복합학>학제간연구

간행물

  • 간행물명
    콘텐츠와산업 [Journal of Contents and Industry]
  • 간기
    격월간
  • pISSN
    2765-317X
  • 수록기간
    2019~2026
  • 등재여부
    KCI 등재
  • 십진분류
    KDC 600 DDC 700

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