This study investigates the psychological mechanisms influencing the continuous intention to use AI agents, specifically focusing on the challenges posed by their opaque 'black-box' nature. We propose and structurally test a moderated mediation model where the relationship between Black-box Perception and Intention to Use is mediated by Privacy Concerns. Furthermore, we examine whether this indirect effect is moderated by the user's individual Privacy-Protection Orientation (PPO). The findings confirm our hypotheses: a higher perception of the AI as a 'black-box' significantly increases privacy concerns, which in turn significantly reduces the user's intention to continue use. Moreover, this negative impact of privacy concerns on usage intention is significantly stronger for individuals with a high PPO. This study empirically demonstrates that transparency in AI operations is critical for building user trust. The results also highlight the need for organizations to move beyond a one-size-fits-all approach and develop differentiated privacy strategies tailored to user characteristics.
목차
Abstract 1. INTRODUCTION 2. LITERATURE REVIEW 3. Research Method 3.1. Research Questions and Hypotheses 3.2 Research Model 4. DATA COLLECTION AND ANALYSIS 5. RESULTS AND DISCUSSION References
키워드
AI AgentBlack-box PerceptionPrivacy ConcernIntention to UsePrivacy-Protection Orientation
저자
Myongho Yi [ Professor, Department of Library and Information Science Sangmyung University, Seoul, Korea ]
Corresponding Author
국제문화기술진흥원 [The International Promotion Agency of Culture Technology]
설립연도
2009
분야
공학>공학일반
소개
본 진흥원은 문화기술(Culture Technology) 관련 산·학·연·관으로 구성된 비영리 단체이다. 문화기술(CT)은 정보통신기술(ICT), 문화적 사고 기반의 예술, 인문학, 디자인, 사회과학기술이 접목된 신융합기술(New Convergence Technology, NCT)로 정의한다. 인간의 삶의 질을 향상시키고, 진보된 방향으로 변화시키고, 문화기술 관련 분야의 학술 및 기술의 발전과 진흥에 공헌하기 위하여, 제3조의 필요한 사업을 행함을 그 목적으로 한다.
간행물
간행물명
International Journal of Advanced Culture Technology(IJACT)
간기
계간
pISSN
2288-7202
eISSN
2288-7318
수록기간
2013~2025
등재여부
KCI 등재
십진분류
KDC 600DDC 700
이 권호 내 다른 논문 / International Journal of Advanced Culture Technology(IJACT) Volume 13 Number 4