The Influence of Travel Blog Content Credibility and Blogger Credibility on Potential Tourists’ Destination Image, and Visiting Intention - Comparing Different Encounter Groups -
This research was designed to investigate potential tourists’ perceptions of blog content and blogger in the tourism context. More specifically, this study explored how social presence of others (locals vs. international tourists) on a travel blog influenced potential tourists’ visiting intention toward a destination. It also examined how perceived blog content credibility and blogger credibility influenced destination image and visiting intention. This study collected a total of 237 responses through an online research panel using an experimental design and analyzed the data by performing t-test and multiple regression. As a result of the analysis, when a travel blog presented social presence of international tourists who interacted with a blogger positively enhanced potential tourists’ visiting intention toward a destination, compared to a case of blogger-only. In addition, both blog content and blogger credibility positively influenced potential tourists’ visiting intention, while only blogger credibility enhanced positive destination image in their mind. Based on these results, this study suggested that marketing professionals in tourism should make efforts to expose social interactions between visitors and international tourists more effectively and frequently by asking visitors to post travel blogs in an authentic and reliable manner.
목차
ABSTRACT Ⅰ. Introduction Ⅱ. Literature Review 2.1 Social Presence Theory 2.2 Social Presence of Others on a Travel Blog 2.3 Blog Content Credibility and Blogger Credibility 2.4 Destination Image and Visiting Intention as Outcome Variables Ⅲ. Methods 3.1 Experimental Design 3.2 Measurement Items 3.3 Data Collection and Analysis Ⅳ. Results 4.1 Sample Characteristics 4.2 Reliability and Validity Analysis 4.3 Hypotheses Tests Ⅴ. Conclusion References
키워드
user-generated contentperceived blog content credibilityblogger credibilitydestination imagevisiting intention
저자
Hyoungeun Moon [ Assistant Professor, Department of Tourism Management, College of Business Administration, Keimyung Universtiy ]
Corresponding Author