The purpose of the study is to investigate the key presence-related factors provided by meta-commerce platforms that influence consumer satisfaction and continued usage intention in light of the mediating effect of self-efficacy. “In order to examine the research objectives, a panel survey was administered by a professional research agency. A total of 200 valid responses were obtained and included in the final analysis. To test the hypotheses, SPSS 26.0 was used to perform various statistical analyses, including frequency analysis, exploratory factor analysis (EFA), reliability analysis, correlation analysis, and multiple regression analysis. The results reveal that there is a positive relationship among meta-commerce, consumer satisfaction and continued usage intention. Moreover, we found that there are mediating effect in the relationship between satisfaction and usage intention. By identifying key factors contributing to consumer self-efficacy and clarifying its impact on satisfaction and continued use, this study offers theoretical insights into the formation of meta-commerce consumer behavior.
목차
Abstract I. Introduction II. Literature Review 1. Meta-commerce 2. Perceived Presence in Meta-commerce 3. Self-Efficacy III. Methods IV. Results 1. Demographic Characteristics of the Sample 2. Exploratory Factor Analysis 3. Hypothesis Testing V. Discussion and Implications Reference