Successful website construction and operation begins with understanding users, and to this end, userparticipatory system evaluation from the user's perspective, not the developer's perspective, should be prioritized during the website construction and operation process. In order to improve the usability of the website, it is necessary to establish a foundation for continuous user testing and consistent system evaluation methods and procedures. Usability evaluation should be conducted throughout the entire system development process to achieve the most appropriate evaluation. If the obstacles revealed through usability evaluation are systematically analyzed and reflected in improving web services, there is an advantage in that the website can be designed according to the user's level and the website can be operated according to the user's perspective. Usability evaluation should be recognized as a process, not a result in itself. Therefore, usability evaluation should be conducted at the prototype or pilot test stage rather than as a procedure to verify errors after the completion of website development, so that it can be effectively utilized for actual website improvement and user satisfaction enhancement. In order to conduct empirical usability evaluation, it is necessary to comply with web standards so that it can be accessed by all web browsers. In addition, development that considers web accessibility should be conducted first so that all users can access it. If empirical evaluation including subjective satisfaction evaluation of users, mechanical evaluation using usability evaluation tools, and heuristic evaluation in which experts evaluate based on checklists are conducted in combination, the empirical evaluation procedure or time can be shortened. The expected effects of usability evaluation are as follows. If the obstacles revealed in the usability test results are systematically analyzed and reflected in the improvement of web services, there is an advantage in that the website can be designed to match the user's eye level and the website can be operated according to the user's perspective. Since users can easily use the website without obstacles or errors, it can induce continuous revisiting. By actively placing services that match the user's interests on the user's main movement path, interest and curiosity in the service can be drawn.
목차
Abstract 1. Introduction 2. Web Usability Evaluaton: The Methods 3. Discussion and Conclusion References
키워드
Web UsabilityWeb EvaluationMethodsQuantitativeQualitative
저자
Minsoo Park [ Department of Data Science, School of Applied Artificial Intelligence Engineering, Kangnam University ]
Corresponding Author
국제문화기술진흥원 [The International Promotion Agency of Culture Technology]
설립연도
2009
분야
공학>공학일반
소개
본 진흥원은 문화기술(Culture Technology) 관련 산·학·연·관으로 구성된 비영리 단체이다. 문화기술(CT)은 정보통신기술(ICT), 문화적 사고 기반의 예술, 인문학, 디자인, 사회과학기술이 접목된 신융합기술(New Convergence Technology, NCT)로 정의한다. 인간의 삶의 질을 향상시키고, 진보된 방향으로 변화시키고, 문화기술 관련 분야의 학술 및 기술의 발전과 진흥에 공헌하기 위하여, 제3조의 필요한 사업을 행함을 그 목적으로 한다.
간행물
간행물명
International Journal of Advanced Culture Technology(IJACT)
간기
계간
pISSN
2288-7202
eISSN
2288-7318
수록기간
2013~2025
등재여부
KCI 등재
십진분류
KDC 600DDC 700
이 권호 내 다른 논문 / International Journal of Advanced Culture Technology(IJACT) Volume 12 Number 4