Earticle

초록

영어

E-Health services are seen as promising to healthcare promotion, but low usage by patients limits their effectiveness. The Technology Acceptance Model (TAM) has shown to be explanatory in the adoption of e-Health services. As the use of e-Health for self-management grows, it is important to identify factors influencing perceived ease-of-use (PEOU) and usefulness (PU) to encourage acceptance. However, the selection of external variables in this context lacks a clear pattern. We applied the Heuristic-Systematic Model (HSM) with the aim of further explaining the external variables in TAM especially in the area of e-health, and selected three external variables: information quality, health information literacy, and social influence. Hence, our study combines the Heuristic-Systematic Model (HSM) and TAM to investigate the mechanism and external factors that promote individuals to act for their health benefits. A total of 198 responses were collected among people having completed an online diabetes risk test on the website of the Finnish Diabetes Association. This data was then analyzed using partial least squares structural equation modeling (PLS-SEM). Our study finds that heuristic cues like health information literacy and social influences impact PEOU, while systematic cues, especially information quality, positively influence PU. Also, higher PU is associated with increased intention to use e-Health services and engage in health-promoting actions, highlighting the importance of the systematic path in the e-Health context. Our theoretical contributions are twofold. First, we add to TAM research in the area of e-health by providing an explanation why heuristic cues link to PEOU while systematic cues link to PU. Second, our research is among very few applying HSM to e-health and finds that overall, the systematic path is more influential than the heuristic path. We also provide practical advice for healthcare providers to improve the impact of their e-health initiatives.

목차

Abstract
1. Introduction
2. Literature Review and Hypothesis Development
2.1 Heuristic-Systematic Model (HSM)
2.2 Technology Acceptance Model (TAM)
2.3 Research Model
3. Research Method
3.1 Development of Measurement Tools
3.2 Sample Collection
4. Data analysis and Results
4.1 Measurement (outer) Model
4.2 Structural Model
4.3 Post-Hoc analysis
5. Discussion
6. Contributions and Implications
6.1 Theoretical contributions
6.2 Practical Contributions
7. Limitations
References

키워드

저자

• Hai Thi Thanh Nguyen [ Lecturer, University of South Wales ] First Author
• Tommi Tapanainen [ Associate Professor, Department of Global Studies, Pusan National University ] Second and Corresponding Author
• Sam Zaza [ Associate Professor, Middle Tennessee State University ] Third Author
• Isto Huvila [ Professor, Uppsala University ] Fourth Author

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  JITAM [Journal of Information Technology Applications and Management]

• 간기

  격월간

• pISSN

  1598-6284

• eISSN

  2508-1209

• 수록기간

  1999~2026

• 십진분류

  KDC 005 DDC 005