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Analyzing the Effects of Anthropomorphism in NPCs Applied by GPT on User Satisfaction and Loyalty

첫 페이지 보기
  • 발행기관
    한국정보기술응용학회 바로가기
  • 간행물
    JITAM 바로가기
  • 통권
    Vol.31 No.4 (2024.08)바로가기
  • 페이지
    pp.121-137
  • 저자
    Namjae Cho, Zhilan Cao, Giseob Yu
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A456909

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원문정보

초록

영어
This research studies NPCs applied by Generative Pre-trained Transformer (GPT) Technology. This study set three independent variables as characteristics of the NPCs applied GPT. User immersion is set as a mediator variable, while user game satisfaction and loyalty are chosen as dependent variables. The Stimulus-Organism-Response (SOR) theory is employed to study user attitude changes, and immersion is examined through the Flow Theory. The study found that interactions between NPCs and users directly and indirectly influence user satisfaction and loyalty. This suggests that NPCs capable of providing users with desired information, rather than merely following predetermined protocols, can enhance the user’s affinity for the game. Furthermore, the intelligence and human-likeness of NPCs were found to indirectly influence satisfaction and loyalty through immersion. These findings underscore the importance of GPT-applied NPCs in the gaming industry, with potential implications for the future development and enhancement of such NPCs within games.

목차

Abstract
1. Introduction
2. Theoretical Background
2.1 Non-player Characters (NPCs)
2.2 Flow Theory
2.3 Stimulus-Organism-Response (SOR) Theory
3. Research Methodology
3.1 Hypothesis Development
4. Research Results
4.1 Characteristics of the Sample
4.2 Correlations and Means, Standard Deviations
4.3 Exploratory Factor Analysis Result
4.4 Confirmatory Factor and Validity Analysis Results
4.5 Results of Hypothesis Testing
5. Conclusion
References

키워드

Non-player Characters Satisfaction Loyalty Flow Theory SOR Theory

저자

  • Namjae Cho [ Professor, School of Business, Hanyang University ] First Author
  • Zhilan Cao [ MSc, School of Business, Hanyang University ] Co-Author
  • Giseob Yu [ Adjunct Professor, School of Business, Hanyang University ] Corresponding Author

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    한국정보기술응용학회 [The Korea Society of Information Technology Applications]
  • 설립연도
    1999
  • 분야
    사회과학>경영학
  • 소개
    본 학회는 정보기술 관련 분야의 연구 및 교류를 촉진하여 국가 및 기업정보화 발전에 공헌함을 그 목적으로 한다.

간행물

  • 간행물명
    JITAM [Journal of Information Technology Applications and Management]
  • 간기
    격월간
  • pISSN
    1598-6284
  • eISSN
    2508-1209
  • 수록기간
    1999~2026
  • 십진분류
    KDC 005 DDC 005

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