Earticle

초록

영어

Purpose: This study is a cross-sectional study to analyse the effects of emotional labour and workplace violence factors on job stress among workers working in a chemical handling workplace. Methods: The data collection was conducted from October to November 2019, and the questionnaire consisted of various variables to assess workers’ general characteristics, emotional labour, workplace violence, and job stress, and a total of 148 workers responded. Results: The Korean Emotional Labour Assessment Instrument, Korean Workplace Violence Assessment Instrument, and Korean Job Stress Assessment Instrument were used to assess emotional labour, and the results of the study were analysed using SPSS/WIN 27.0. The reliability, correlation, and regression analysis of each variable were conducted to determine the effects of emotional labour and workplace violence on job stress. Conclusion: This study investigated the effects of emotional labour and workplace violence on job stress among chemical workers, and found that workplace violence had a greater impact. Therefore, it is recommended that workplaces should manage emotional labour and workplace violence to protect workers’ mental health, and develop working conditions and healthcare programmes to alleviate job stress based on the results of this study.

목차

Abstract
Ⅰ. 서론
Ⅱ. 연구방법
1. 연구설계
2. 연구 대상
3. 연구 방법
Ⅲ. 연구결과
1. 대상자의 일반적 특성
2. 감정노동, 직장폭력 및 직무스트레스의 정도
3. 감정노동, 직장폭력 및 직무스트레스의 상관관계
4. 직무스트레스에 영향을 미치는 요인
Ⅳ. 논의
Ⅴ. 결론 및 제언
참고문헌

키워드

저자

• 조항범 [ Hang-byum Cho | 안전보건공단 중부권평가센터 과장 ]
• 백은미 [ Eun-Mi Baek | 대한건설보건학회 총무이사 ] Corresponding Author

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  대한건설보건학회지 [Korean Journal of Construction Health]

• 간기

  반년간

• pISSN

  2672-0264

• 수록기간

  2019~2025

• 등재여부

  KCI 등재후보

• 십진분류

  KDC 530 DDC 620