Earticle

현재 위치 Home

The Effects of Product Attributes of Korean Automobiles on Consumers’ Satisfaction and Repurchase Intention in Chinese Automobile Market : The Moderating Role of Gender and After-sales Service Level

첫 페이지 보기
  • 발행기관
    한국무역통상학회 바로가기
  • 간행물
    무역통상학회지 KCI 등재 바로가기
  • 통권
    제24권 제1호 (2024.03)바로가기
  • 페이지
    pp.65-82
  • 저자
    Wonjong Kim, Jaesin Oh, Gantumur Khongorzul
  • 언어
    영어(ENG)
  • URL
    https://www.earticle.net/Article/A445502

※ 원문제공기관과의 협약기간이 종료되어 열람이 제한될 수 있습니다.

원문정보

초록

영어
The purpose of this study is to investigate the relationship between the attributes Korean automobiles, satisfaction and repurchase intention in Chinese automobiles market. Therefore, this paper examines how the cost efficiency, design, convenience, and functionality of Korean automobiles affect satisfaction, and then examines how this satisfaction affects repurchase intentions. First, Hypothesis 1a and 1d that cost efficiency and functionality has a positive influence on satisfaction was accepted. Second, when looking at the link between overall satisfaction and repurchase intention among Chinese customers, Hypothesis 2 states that contentment has a positive impact on repurchase intention. Third, the characteristics of Korean automobiles and customer satisfaction according to the gender of Chinese consumers, the result of analyzing the difference between convenience, design, functionality and satisfaction according to gender, Hypothesis 3b, 3c, 3d was also accepted. Fourth, after assessing the difference between Chinese consumers’ satisfaction with after-sales service and repurchase intention, Hypothesis 4 was accepted.

목차

Abstract
Ⅰ. Introduction
Ⅱ. Theoretical Background
Ⅲ. Research Design
Ⅳ. Results
Ⅴ. Conclusion
Reference

키워드

Korean Automobile Attributes Cost Efficiency Functionality Design Convenience Satisfaction Repurchase Intention After-sales Service

저자

  • Wonjong Kim [ Associate Professor, Dept. of Industrial Management, Gyeongsang National University, BERI ] First Author
  • Jaesin Oh [ Professor, Dept. of Industrial Management, Gyeongsang National University, BERI ] Co-Author
  • Gantumur Khongorzul [ Lecturer, Dept. of Industrial Management, Gyeongsang National University ] Corresponding Author

참고문헌

자료제공 : 네이버학술정보

간행물 정보

발행기관

  • 발행기관명
    한국무역통상학회 [Korea Research Association of International Commerce]
  • 설립연도
    2000
  • 분야
    사회과학>무역학
  • 소개
    국제무역에 관한 학술활동 1. 연구발표회 개최 2. 학술지 간행 3. 산학협동을 위한 조사 연구 4. 국제학술교류 5. 기타 학회 목적에 부합하는 사업

간행물

  • 간행물명
    무역통상학회지 [Journal of Korea Research Association of International Commerce]
  • 간기
    격월간
  • pISSN
    1738-4354
  • 수록기간
    2001~2025
  • 등재여부
    KCI 등재
  • 십진분류
    KDC 326 DDC 380

이 권호 내 다른 논문 / 무역통상학회지 제24권 제1호

    피인용수 : 0(자료제공 : 네이버학술정보)

    함께 이용한 논문 이 논문을 다운로드한 분들이 이용한 다른 논문입니다.

      페이지 저장