人工智能意识、终端用户满意度对中国员工创造性工作行为和工作绩效的影响:基于压力认知评价理论视角
The Effect of AI Awareness, End-user Computing Satisfaction on Chinese employees' Innovative Work Behavior and Job Performance : Based on the Transactional Theory of Stress 인공지능의식、종단용호만의도대중국원공창조성공작행위화공작적효적영향:기우압역인지평개리론시각
Artificial intelligence (AI) is increasingly being integrated into the workplace, yielding many positive results. However, understanding of its impact on employees remains limited. Therefore, based on the transactional theory of stress, this study aims to explore the influence of AI awareness and end-user computing satisfaction on the innovative work behavior and job performance of domestic high-tech professionals. Data for this paper were collected through online surveys, and part of the data were analyzed using a least squares structural equation model. The results showed that AI awareness and end-user computing satisfaction had a positive effect on employee challenge evaluation and a negative effect on obstruction evaluation. Challenging evaluation had a positive effect on employees' creative work behavior, while obstructive evaluation had a negative effect on employees' creative work behavior. Creative work behavior, in turn, had a positive effect on job performance. Cognitive evaluation and creative work behavior played a chain mediating role in the effects of AI awareness and end-user computing satisfaction on employee work performance. Additionally, employee innovative work behavior positively moderated the relationship between end-user computing satisfaction and employee job performance. We hope that this study will make a practical contribution to human resource practices in the financial industry, specifically by helping to alleviate job insecurity We hope that this study will make a practical contribution to human resource practices in the financial industry, specifically by helping to alleviate job insecurity through employee assessments of STARA awareness, which can in turn improve job performance. Company executives should provide adequate resources and support for the professional development of non-management personnel. This paper can serve as a reference for scholars and practitioners in designing the working characteristics of artificial intelligence.
부산대학교 중국전략연구소(구 부산대학교 중국연구소) [Institute of China Strategy]
설립연도
2006
분야
사회과학>사회복지학
소개
본 연구소의 설립을 통해 우선 한중 양국 국민의 상호이해와 교류증진을 위한 인문, 사회과학적인 연구는 물론이고, 이를 통해 기업(인)이 중국에 안정적인 정착과 교류를 할 수 있는 각종 환경을 조성하고자 한다.
게다가 본 연구소는 기존의 연구소의 기능과는 달리 단순한 학술 교류에 머물지 않고 인적 교류를 통해 양국관계의 이해를 증진하고 나아가 한국과 중국의 각종 프로젝트를 적극 유치, 개발함으로써 지속적으로 재원의 창출을 도모하고자 한다.