With an increasing need of contactless service after the outbreak of COVID-19 pandemic, a tele-operated robot started being deployed in a variety of service contexts. Interestingly, this emerging trend has opened opportunities for elderly and disabled people to participate in social activities through a tele-operated robot. Capturing this phenomenon, the objective of this study is, by taking an operator’s perspective, to identify what aspects of a teleoperated robot can allow elderly and disabled people to participate in social activities and explore how these aspects can enhance their work engagement and performance. To address this, we propose a research model based on representation theory. The model will be examined by online survey targeting 40 disabled people who are currently working as staff via a tele-operated robot in the avatar robot café in Tokyo, Japan.
목차
Abstract Introduction Research context A Tele-Operated Service Robot: OriHime Related Research Literature Review on a Tele-operated Robot Research gap Theoretical Background Representation theory Representational fidelities of OriHime Work engagement and work performance Research model & Hypotheses Measurement items & Data collection Expected outcomes & Future research References
키워드
a tele-operated robotrepresentational fidelitydisabled peopleavatar robot café at Tokyo
저자
Youyung Hyun [ Graduate School of Business Administration, Hitotsubashi University ]
Jaehyun Park [ School of Design and Architecture, Kyoto Institute of Technology ]