Earticle

초록

영어

This research in progress presents our preliminary findings on how AI-driven and app-based platform businesses in South Korea reshape the labor condition of food delivery workers. As an on-going qualitative case study, we first explicate the way food delivery service markets (i.e., Coupang, Yogiyo, and Baemin) work through app-based platforms, and then explain how they introduce danger and insecurity in the labor practices of food delivery workers. Employing the qualitative case study method, we have conducted 25 semi-structured interviews so far. With the grounded theory method, we are in the process of analyzing the interview data with dual perspectives of platform firms and platform labors so that the contradictory interests entrenched in their app-based business practices clearly stand out. With the presentation of our preliminary findings, we expect to receive constructive feedbacks to further develop our on-going research into a complete research paper which can guide policy makers to improve labor condition of app-based platform economy in South Korea.

목차

Abstract
Introduction
Methods
Critical Research Approach
Case Study: The Case of Platform-Based Food Delivery Services in South Korea
Data Analysis
Preliminary Findings and Conclusion
References

키워드

저자

• Onook Oh [ Business School, University of Colorado Denver ]
• Jinyoung Min [ College of Business, Chosun University ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  한국경영정보학회 정기 학술대회 [KMIS Conference]

• 간기

  반년간

• 수록기간

  1990~2025

• 십진분류

  KDC 325 DDC 658