直播电商平台下用户购买意愿的影响因素研究 : 来自抖音直播平台的证据
Study on the Factors Influencing Users' Purchase Intention on Live-Streaming E-Commerce Platforms: Evidence from the Live-Streaming Platform of TikTok 직파전상평태하용호구매의원적영향인소연구 : 래자두음직파평태적증거
Nowadays, live-streaming e-commerce is one of the major emerging marketing methods in China. The realization of live-streaming platform traffic depends on how to correctly enhance followers' purchase intention. Scholars have been studying this issue ever since the introduction of the live-streaming e-commerce mode. Researchers have found that as an important part of dealing-making in live-streaming e-commerce, Internet celebrities are an important reason influencing consumers' purchase intention. Therefore, it is very necessary to explore the factors of how Internet celebrities influence consumers' purchase intention. This study aims to explore the factors influencing Chinese TikTok users' intention to purchase products recommended by Internet celebrities. The study takes product discounts, entertainment, and expertise as independent variables and takes user trust and perceived value as intervening variables in a mediator model to explore the direct and indirect impacts of Internet celebrity characteristics on the purchase intention. Using a quantitative research method, the study issued online questionnaires to 265 users who have experience in purchasing products from live-streaming marketing on TikTok; then using the SPSS 25 and AMOS 23 software, the study analyzed 209 valid questionnaires and found that entertainment and expertise have a direct and significant impact on the purchase intention, and they also influence the purchase intention by influencing the intervening variables, namely user trust and perceived value. In addition, according to the findings, for the live-streaming platform of TikTok, product discounts are just an insignificant variable that does not have any significant impact, either direct or indirect, on the purchase intention. The results of this study will help deepen our understanding of how live-streaming e-commerce and Internet celebrity characteristics influence users' mentality and behavior. From the perspectives of people in the Internet celebrity live-streaming marketing industry, besides maintaining positive interactions between Internet celebrities and followers and improving Internet celebrities' popularity, Internet celebrity live-streaming marketing should focus more on improving Internet celebrities' expertise on the commodities they sell, thereby boosting the healthy development of the commercial ecosystem. Moreover, marketing personnel need to learn about the factors influencing live-streaming platform users' purchase intention, so as to better supervise this marketing channel.
부산대학교 중국전략연구소(구 부산대학교 중국연구소) [Institute of China Strategy]
설립연도
2006
분야
사회과학>사회복지학
소개
본 연구소의 설립을 통해 우선 한중 양국 국민의 상호이해와 교류증진을 위한 인문, 사회과학적인 연구는 물론이고, 이를 통해 기업(인)이 중국에 안정적인 정착과 교류를 할 수 있는 각종 환경을 조성하고자 한다.
게다가 본 연구소는 기존의 연구소의 기능과는 달리 단순한 학술 교류에 머물지 않고 인적 교류를 통해 양국관계의 이해를 증진하고 나아가 한국과 중국의 각종 프로젝트를 적극 유치, 개발함으로써 지속적으로 재원의 창출을 도모하고자 한다.