외식기업의 사회적 책임 활동이 신뢰와 프리미엄가격 지불의도에 미치는 영향
The Impact on Social Responsibility Activities of Food service Companies on Trust and Intention to Pay Premium Prices
The purpose of this study is to verify the impact on social responsibility activities of food service companies on trust of and the intention of paying premium prices. Social responsibility activities were eco-friendly products, volunteer activities, and donation activities, and trust and premium price payment intentions consisted of one element. In order to achieve the purpose of this study, an online survey was conducted using convenience sampling methods of non-probability sampling methods of those who are aware of the social responsibility activities of restaurant companies and have purchased products of the restaurant companies. The results of the hypothesis are as follows . (1) Eco-friendly products and volunteer activities have a positive impact on customer trust. (2) Trust has a positive effect on the intent to pay the premium price. (3) Eco-friendly products and volunteer activities affect the intention of paying the premium price through the medium of trust in customers. The results of this study present theoretical and practical implications for the social responsibility for food service companies.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 사회적 책임 2. 신뢰 3. 프리미엄가격 지불의도 4. 사회적 책임과 신뢰, 프리미엄가격 지불의도 간의 관계 Ⅲ. 연구설계 1. 연구모형 2. 조작적 정의 및 설문지 구성 3. 조사방법과 조사기간 Ⅳ. 성과분석 1. 조사대상자의 인구통계학적 특성 2. 타당성과 신뢰도 분석 3. 가설의 검증 Ⅴ. 결론 참고문헌
키워드
Social ResponsibilityTrustIntention to Pay Premium PriceFoodservice Marketing
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.