Earticle

초록

영어

Cabin attendants are important talents in the aviation industry, and many universities have established and trained aviation services majors in order to cultivate talents with professionalism and service minds. Therefore, in this study, an empirical study was conducted on the effect of online education service quality of students majoring in aviation service on learning immersion and re-taking. The result of this study was to present basic data that can be improved to improve the quality of online education services for students majoring in aviation service. The results of the study are as follows. First, it was found that the detailed factors of online education service quality had a positive (+) effect on the detailed factors of learning immersion. Second, the quality of online education service had a significant positive (+) effect on the degree of re-taking, and the higher the response and trust factor, the higher the re-take factor. Third, learning immersion had a significant positive (+) effect on intention reacquisition. Based on the above results, you will need to manage students using differentiated strategies online so that students majoring in aviation services can participate in classes with a positive mindset.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경 및 연구가설
1. 온라인 교육서비스품질과 학습몰입 간의 관계
2. 온라인 교육서비스품질과 재 수강의도 간의 관계
3. 학습몰입과 재 수강의도 간의 관계
Ⅲ. 연구방법
1. 표본의 선정
2. 설문지 구성 및 변수의 측정
Ⅳ. 실증연구 분석
1. 표본의 선정
2. 타당성과 신뢰도 검증
3. 상관관계 분석
4. 온라인 교육서비스품질이 학습몰입에 미치는 영향
5. 온라인 교육서비스품질이 재 수강의도에 미치는 영향
6. 학습몰입이 재 수강의도에 미치는 영향
Ⅴ. 결론
참고문헌

키워드

저자

• 이은희 [ Eunhee Lee | 한국영상대학교 항공서비스경영과 교수 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338