항공서비스 전공 대학생이 인식하는 자기효능감이 그릿에 미치는 영향 : 회복탄력성의 매개효과를 중심으로
The Effect of Self efficacy perceived by Airline Service majored Students on Grit : Focused on the Mediating Effect of Resilience
The purpose of this study is to identify the impact of self-efficacy and resilience on grit for college students majoring in airline service. This study was conducted to find out the factors that influenced the degree of grit of airline service students. A total of 290 students were randomly chosen in December 2020 and of the 290 questionnaires distributed, 275 questionnaires were returned. The questionnaires with missing answers or poorly filled out were excluded. Consequently, 261 questionnaires were analyzed using SPSS 21.0 for frequency, reliability, factor and multiple regression. The research results are as follows. First, students’ self-efficacy had a positive effect on resilience and grit. Second, students’ resilience had a positive effect on grit. Lastly, resilience played a mediating role on the effect between self-efficacy and grit. Based on the empirical analysis, it was found that improving resilience of students was important. Accordingly, it is necessary for the instructors to instill confidence that students can achieve their dreams even in difficult situations, acknowledge their self-efficacy, and provide positive feedback that they are making valuable efforts for their dreams. Furthermore, it has been found that resilience provides grit, the power of passion and patience, to students majoring in airline service.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 자기효능감 2. 회복탄력성 3. 그릿 Ⅲ. 연구 설계 1. 연구모형 2. 가설설정 3. 변수의 조작적 정의 4. 자료수집과 분석방법 Ⅳ. 실증분석 1. 조사대상자의 일반적 특성 2. 측정도구의 타당성 및 신뢰도 검증 3. 상관관계 검증 4. 가설의 검증 Ⅴ. 결론 및 시사점 1. 연구결과의 시사점 2. 연구의 한계점 및 향후 연구방향 참고문헌
키워드
GritSelf EfficacyResilienceAirline Service Majored Students
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.