리더십 유형이 호텔 조리사의 잡크래프팅, 정서적 몰입에 미치는 영향 : 조직지원인식의 조절효과를 중심으로
The Effects of Leadership Style on Hotel Chef’s Job Crafting and Affirmative Involvement : Focused on Moderating Effect of Organizational Support Perception
This study is aimed to identify the influencing relationship of Hotel Kitchen Department Head’s Leadership style on chefs’ affirmative involvement, job crafting and also to verify empirically the effects of organizational support perception in the relationship between leadership styles and affirmative involvement. This study had conducted surveys which targets chefs who had worked at a Five-Star Hotel in Seoul, for at least a year or longer. A total of 391 chefs have been used in the study. The following is the summary of the study results. Firstly, the three types of leadership styles, which are, the department head’s transformational leadership, servant leadership and transactional leadership, have been found to influence most chefs’ job crafting and affirmative involvements. It has been identified that job crafting had a mediating effect in the relationship between the leadership styles and affirmative involvement. Secondly, it has been found that the Hotel Kitchen worker ‘s organizational perception had a moderating effect on all three types of leadership styles in the study. Therefore, this study aims to provide measures to effectively conduct personnel management within the Hotel Restaurant Kitchens base on the empirical analysis.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 리더십 유형 2. 잡크래프팅 3. 정서적 몰입 4. 조직지원인식 Ⅲ. 연구설계 1. 연구모형 및 가설설정 2. 변수의 조작적 정의 3. 표본설정 및 연구방법 Ⅳ. 실증분석 1. 표본의 일반적 특성 2. 가설검증을 위한 예비분석 3. 가설검증 Ⅴ. 결론 참고문헌
키워드
Leadership StyleAffirmative InvolvementJob CraftingOrganizational Support Perception
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.