단체급식 조리종사자의 근무환경, 심리적 소진, 조직 유효성, 장기근속 간의 영향 관계연구
A Study on the Relationship Between Work Environment and Psychological Exhaustion, Organizational Effectiveness, and Long-term Service of Group Food service Workers
The purpose of this study is to provide efficient managerial management and meaningful information to managers and HR managers who manage group meal by understanding the effect of kitchen environment on psychological burnout, organizational effectiveness and long - term food-service workers. The results are as follows; First, the relationship between work environment factors such as human, physical, rewarding factors and psychological burnout has a significant negative impact on the emotional work environment. Second, the relationship between work environment factors, organizational effectiveness, and long-term service is found to have a significant positive impact, but the correlation between psychological exhaustion and organizational effectiveness and long-term service had a significant negative impact. Third, as a result of examining the mediating effect of psychological burnout on the relationship between the working environment, organizational effectiveness and long - term cook workers, it is found that the organizational effectiveness and the working environment in the long - term cook workers had a significant positive influence and a significant negative influence on psychological burnout.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 단체급식 근무환경 2. 심리적 소진 3. 조직 유효성 및 장기근속 Ⅲ. 연구설계 1. 연구모형 및 가설설정 2. 변수의 측정 3. 자료수집 Ⅳ. 성과분석 1. 응답자의 인구통계학적 특성 2. 타당성 및 신뢰성 분석 3. 구성개념의 상관관계 분석 4. 연구가설의 검증 Ⅴ. 결론 참고문헌
키워드
Institutional FoodservicePsychological BurnoutOrganizational EffectivenessLong-term Service
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.