SNS에서 여행지 이미지 공유행동에 대한 감정적 애착이 구전 및 지속적인 정보공유의도에 미치는 영향: 여행만족의 조절효과 검정
The effect of emotional attachment towards image sharing behavior on SNS on word-of-mouth and continuous sharing intentions: The moderating role of travel satisfaction
The purpose of this study was to investigate how image sharing behavior of travel destinations continues and spread on SNS. In order to achieve this goal, the effect of emotional attachment toward posting travel photos/videos both on word-of-mouth(WOM) intention to posting travel photos/videos and continuous sharing intention was investigated. Additionally, the moderating function of travel satisfaction was verified. After reviewing previous literature, the conceptual model was proposed. To empirically test the proposed model, survey was conducted targeting travelers who had posted their travel photos/videos on SNS. A total of 449 responses collected from travelers were analyzed using structural equation model analysis. The results revealed that emotional attachment to posting travel photos/videos had a positive impact on both WOM intention to posting travel photos/videos and continuous sharing intention. Additionally, travel satisfaction significantly moderated the effect of emotional attachment to posting travel photos/videos on WOM intention to posting travel photos/videos, while it did not moderate the effect of emotional attachment on continuous sharing intention. The results provide useful practical and academic implications to marketing managers.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. SNS에 여행지 이미지 공유행동에 대한 감정적 애착 2. SNS에 여행지 이미지 공유행동 구전의도 3. 지속적인 정보공유의도 4. 여행만족의 조절효과 Ⅲ. 연구설계 1. 연구모형 2. 측정변수 도출 3. 데이터 수집 및 분석방법 Ⅳ. 실증분석 1. 인구통계적 특성 2. 신뢰성 및 타당성 검정 3. 가설 검정을 위한 분석 결과 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.