박람회의 서비스품질과 개최 효과성이 행동의도에 미치는 영향 연구 : 2019 제천 한방바이오 박람회를 중심으로
A Study on the Effect of Fair Service Quality and Effectiveness on Behavior Intention : Focusing on Korean Medicine Bio Fair in Jecheon 2019
The purpose of this study is study on the service quality, effectiveness and behavior intention on the fair In order to purpose the research goal, the study conducted the survey in the venue of korean medicine bio fair in jecheon and selected the research subjects at random sampleing. If you look at the results of the study, are presented as having relatively more tourists close to women and married visitor The service quality of the fair was derived from the factors of commercial value, Contents, convenience, and information and publicity, and the effectiveness of the fair was derived from social·cultural, tourism and economic factors. In terms of service quality of the fair, commercial value, content, convenience, information and publicity had a significant effect on the social and cultural and tourism effectiveness of hosting the fair. On the other hand, only convenience in the service quality of the fair has been shown to have a significant effect on its economic effectiveness. It was also found that the social· cultural and tourism effectiveness of the fair had a significant effect on the intention of revisiting, which is the behavior intention and that the social cultural and tourism effectiveness of the fair had significant effect on the intention of recommend which is the behavior intention.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 박람회 서비스품질 2. 개최 효과성 3. 행동의도 Ⅲ. 연구설계 1. 연구모형 및 가설설정 2. 변수의 조작적 정의 및 측정 3. 조사대상 및 분석방법 Ⅳ. 실증분석 1. 표본의 인구통계학적 특성 2. 신뢰도 및 타당성 검증 3. 변수 간 상관관계 분석 4. 가설 검증 Ⅴ. 결론 및 시사점 참고문헌
키워드
Service QualityEffectivenessBehavior IntentionKorean Medicine Bio Fair.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.