Research on Home Stay Sharing Platform in Chinese Market Including Multinational Corporations : The Influence of Platform Operation on Customers’ Purchase Intention
At present, the home-stay sharing industry all over the world is developing rapidly. Take the home-stay sharing industry in The Chinese market as an example, there are not only multinational companies like Airbnb, but also many local brands. This paper hopes to make an empirical study on the operation of the home-stay sharing industry platform in the Chinese market and draw a conclusion worthy of reference. Compared with traditional e-commerce, there are more obvious tripartite relationships among sellers, platforms and buyers in the Sharing business ecology. Among them, the intermediary and regulating role of Sharing business platform for the relationship between buyers and sellers becomes the core to ensure the sound operation of Sharing business. In this paper, users of the four leading platforms in the Chinese market, Airbnb, Tujia Home Stay and Xiaozhu Home Stay, are selected as research samples. The research model was validated by questionnaire survey and factor analysis. By studying the influence of the two core functions of Shared commercial platforms, “platform credit mechanism” and “platform personalized recommendation”, on the purchase intention of Sharing Home Stay tenant, effective Suggestions are proposed for the further improvement of the operation of Sharing accommodation platform.
목차
Abstract Ⅰ. Introduction Ⅱ. Theoretical Background Ⅲ. Hypothesis and Research Model Ⅳ. Empirical Analysis Ⅴ. Conclusion and Discussion References
키워드
online service quality of the landlordcredit mechanism of the platformpersonalized recommendation of the platformtenant trusttenant purchase intention
저자
Zou-Ji Kai [ Deputy director of China Brand Strategic Planning Institute,경기대학교 글 로벌비즈니스과 박사과정 ]
제1연구자
Guo-Han Wen [ General manager of GuiLin Bank, 경기대학교 글로벌비즈니스과 박사과정 ]
교신저자