As the tourism sector has become one of the fastest areas of growth in the contemporary business environment, tourism has been increasingly regarded as an important impetus to promoting export trade and economic growth in many countries. However, the tourism research field has not been reviewed systematically or comprehensively. Therefore, this study analyzes existing tourism literature by constructing keyword networks to identify the key concepts and issues that researchers are most interested in and to show changes in research trends. We collected 1,053 academic publications published between 2008 and 2019 in five leading journals to empirically show how keywords of paper are connected and form a network. Based on the degree of network centrality of keywords, we present the important keywords by year, by journal, and by time period to show similarities and differences in important concepts and issues prioritized by researchers. As a common result, it was found that service quality, customer satisfaction, and hotels/restaurants have been treated as important issues in the keyword network. It has also been shown that the introduction of information technology in the tourism industry is emerging as a recent research trend.
목차
ABSTRACT Ⅰ. Introduction Ⅱ. Literature Review on Review Methods Ⅲ. Research Design 1. Data and descriptive analysis 2. Keyword networks Ⅳ. Results 1. Network characteristics 2. Important keywords and trends 3. Group topics 4. Changes in important keywords over time Ⅴ. Conclusion and Limitations 참고문헌
키워드
Tourism. Hospitality. Keyword network. Literature review. Quantitative systematic review
저자
정의범 [ Euibeom Jung | 고려대학교 경영학과 BK21 Plus 연구교수 ]
주저자
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.