In this study, as various risk factors appear in the tourism crisis, the relationship between risk perception, attitude, and intention to switch have been investigated. According to the results of verifying the research problems presented in this study through empirical analysis. first, it was found that the risk perception of tourists affects emotional, behavioral, and negative attitudes. If only physical factors, which are the factors of risk perception, did not the only factor significantly affects attitudes, socio-psychological, terrorist, disease, and natural disaster factors were judged to have a significant effect on attitudes. Second, among the risk perception factors affecting the intention to switch, physical risk, terrorist risk, disease risk, and natural disaster risk were all found to have a positive effect on the intention to switch. Third, among the attitude factors affecting the intention to switch, behavioral attitude and negative attitude factors were found to have a positive effect on the intention to switch. According to the results of the verification, it is necessary to promote positively by highlighting the fact that tourists are safe in order to resolve the risk factors perceived by tourists. It is thought to reduce perception. And then based on these significant findings, implications, limitations and the future research directions of the study also have been discussed.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 관광위기(Tourism Crisis) 2. 위험지각(Perceived Risk) 3. 태도(Attitude) 4. 전환의도(Conversion Intention) Ⅲ. 연구설계 1. 연구모형 2. 가설설정 3. 조사방법 및 설문지 구성 Ⅳ. 실증분석 결과 1. 조사대상의 인구 통계적 특성 2. 신뢰성과 타당성 검증 3. 가설 검증 Ⅴ. 결론 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.