체험이 참가자의 즐거움, 브랜드애착, 충성도에 미치는 영향관계 연구 : 핸드아티코리아 전시박람회를 중심으로
The effects on Experience influencing Vistor’s Enjoyment and brand attachment, loyalty : Focused on the Hand Art Korea Exhibition
This study was at verifying the relationship between experience and enjoyment, brand attachment, and loyalty of the Handart Korea Exhibition. The experience consists of four elements of experience: deviation, aesthetics, entertainment, and education: 10 questions, 3 enjoyment, 7 brand attachment, and 4 loyalty, and the validity and reliability were verified. Six research hypotheses were established on the relationship between experience, enjoyment, brand attachment, and loyalty of the exhibition, and the results of the verification are as follows: Deviation, aesthetics, entertainment, and education, which are the elements of experience, all had a significant effect on the enjoyment of participants(H1). After perception of the joy of experience, brand attachment was formed, and loyalty was formed through brand attachment(H2,3). The implications of verifying the influence relationship between experience and enjoyment, brand attachment, brand attachment and loyalty are as follows: It is necessary to develop an experience program that applies deviation, aesthetics, entertainment, and educational experience. It is necessary to carefully observe the reactions that affect brand attachment and loyalty. It is necessary to study experience programs that 20s with high participation rates can prefer.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 전시박람회 체험 2. 즐거움 3. 브랜드애착 4. 충성도 Ⅲ. 연구설계 1. 연구가설 및 모형 2. 설문구성 3. 자료수집과 연구방법 Ⅳ. 분석결과 1. 조사대상자의 특성 2. 타당성과 신뢰성 검증 3. 가설검증 Ⅴ. 결론 및 시사점 참고문헌
키워드
ExperienceEnjoymentBrand attachment. Loyalty.
저자
박수화 [ Soohwa Park | 경기대학교 일반대학원 관광이벤트국제회의학과 박사수료 ]
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.