외식기업 종사원의 사회적 지지와 직무특성이 일과 삶의 균형에 미치는 영향 : 근로시간의 조절효과
Impact of Social Support and Job Characteristics of Food Service Employees on Work-Life Balance : Moderating Effect of Working Hours
The purpose of this study is to investigate the effects of social support and job characteristics on food service company employees on work-life balance and the moderating effect of work hours on the work-life balance. To conduct the research, 300 questionnaires were distributed over 10 days from February 01, 2020 to February 10, 2020, to employees of food service companies located in Gyeonggi area. A total of 287 responses were obtained, excluding 13 infeasible data. Frequency analysis, exploratory factor analysis and reliability analysis, multiple regression analysis, and moderating effect were performed using the SPSS statistical program. As a result of the analysis, Hypothesis 1, peer support and family support in social support had a positive effect on work-life balance. Hypothesis 2, job autonomy and job diversity of job characteristics had a positive effect on work-life balance. Hypothesis 3 has a moderating effect as social support affects work-life balance according to working hours. Hypothesis 4 had a moderating effect as job autonomy of job characteristics affects work-life balance according to working hours. However, family support and job diversity were not statistically influential, so there was no moderation effect. As a result, working hours proved to be an important control variable, and employees should be provided with job autonomy and job diversity to improve the quality of work, and the interest and help of peer support and family support help balance work-life balance.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 사회적지지 2. 직무특성 3. 근로시간 4. 일과 삶의 균형 Ⅲ. 연구설계 1. 연구모형 및 가설의 설정 2. 조작적 정의 및 설문지 구성 3. 조사방법과 조사기간 Ⅳ. 성과분석 1. 조사대상자의 인구통계학적 특성 2. 타당성과 신뢰도 분석 3. 가설의 검증 Ⅴ. 결론 참고문헌
키워드
Social SupportJob CharacteristicsWork-Life BalanceWorking Hours.
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.