Earticle

초록

영어

The purpose of this study is to identify the effect of hierarchical organizational culture of food service company on organizational silence and semi-productive task behavior. In order to achieve this purpose, hierarchical organizational culture was composed of authority culture and formal culture, organizational silence was composed of defensive silence and acquiescent silence, and counterproductive work behavior consisted of a single factor. The survey was conducted from December 2nd to December 31st, 2019 at 24:00 pm for employees of food service companies, including hotels located in Seoul, Gyeonggi-do, and Incheon, and finally 277 copies were used for empirical analysis. The results of the hypothesis are as follows: Hypothesis 1 Hierarchical organizational culture has been shown to have a positive effect on organizational silence. Hypothesis 2 Hierarchical organizational culture has been shown to have positive effects on counterproductive work behavior. Hypothesis 3 Organizational silence has been shown to have positive effects on counterproductive work behavior. The results of this study presented a new organizational theory and produced practical implications for human resource management in food service companies.

목차

ABSTRACT
Ⅰ. 서론
Ⅱ. 이론적 배경
1. 위계적 조직문화
2. 조직침묵
3. 반생산적 과업행동
4. 위계적 조직문화와 조직침묵, 반생산적 과업행동 간의 관계
Ⅲ. 연구설계
1. 연구모형
2. 조작적 정의 및 설문지 구성
3. 조사방법과 조사기간
Ⅳ. 성과분석
1. 조사대상자의 인구통계학적 특성
2. 타당성과 신뢰도 분석
3. 가설의 검증
Ⅴ. 결론
참고문헌

키워드

저자

• 신형철 [ Hyoungchul Shin | 경기대학교 외식·조리학과 조교수 ]

참고문헌

발행기관

간행물

표지보기 관심저널 등록

• 간행물명

  관광경영연구 [Journal of Tourism Management Research]

• 간기

  연7회

• pISSN

  2092-528X

• 수록기간

  1997~2021

• 십진분류

  KDC 326 DDC 338