호텔 직원의 직무 스트레스가 프리젠티즘에 미치는 영향 : 핵심자기평가의 조절효과 검증
The Effect of Job stress on Presenteeism in Hotel Employees : Moderating Effect of Core Self-Evaluations.
The purpose of this study is to find out the effect of job stress on employees’ presenteeism and the moderating effect of core self-evaluation. For empirical survey, 336 employees in 9 five-star hotels answered the questionnaire. Using SPSS Window 21.0 statistical package to find out analysis through multiple regression test and single regression test used for defining hypothesis and correlation between each factors. First, hotel employee’s job stress significantly influence presenteeism such as job performance concentration limit. Core self-evaluation has positive adjusting effect in the relationship between the job stress and presenteeism. Second, hotel employee’s job stress sub-factors as contribution significantly influence presenteeism. Third, The core self-evaluation influences to adjusting effectiveness has shown that it has such positive adjusting effectiveness in the relationship between the job stress and presenteeism intention. The results of this study in the relationship between the job stress and presenteeism intention, In order to enhance and improve the productivity of hotel employees, it is needed to pay more attention to their physical and emotional health condition, support their value recognition plans and develop recovery programs for them.
목차
ABSTRACT Ⅰ. 서론 Ⅱ. 이론적 배경 1. 직무 스트레스 2. 프리젠티즘 3. 핵심자기평가 Ⅲ. 연구설계 1. 연구모형 및 가설의 설정 2. 조사도구의 조작적 정의 및 설문지 구성 Ⅳ. 연구결과 1. 표본의 일반적 특성 2. 요인분석 3. 가설의 검증 Ⅴ. 결론 1. 이론적 시사점 2. 실무적 시사점 참고문헌
관광경영학을 실용학문의 체계로 확립하고 실천학문으로 정착시키기 위하여, 관광경영학문을 현실적응에 필요한 연구를 통해 국가관광정책의 방향을 제시하고, 관광사업자들에게는 실질적으로 도움이 되는 경영전략을 제공하며, 연구를 통하여 회원간의 친목도모와 정보교환을 함으로써 상호발전을 목적으로 한다.